Private Tours England Reviews 177

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and engaging personalities, making every interaction enjoyable. The service provided is frequently highlighted as excellent, with many people appreciating the well-organized tours, seamless booking process, and the flexibility offered to tailor itineraries. Reviewers also commend the company for arranging comfortable and convenient transportation, ensuring a pleasant journey to various locations. The holidays offered are described as memorable and well-planned, exceeding customer expectations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Location

Customers had positive experiences with location, praising the guides' knowledge of areas like London,... See more

Holidays

Clients share positive opinions on holidays, consistently praising the flawless planning and execution of... See more

Booking process

People report positive experiences with the booking process. Customers found it easy and efficient, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Private Tours England journey was amazing! Simon, our driver, showed up at exactly the right time, told us fantastic stories/info/tales as we drove, and was extremely helpful and clear about timin... See more

Rated 5 out of 5 stars

We contacted Private Tours only about a week ahead of when we wanted the tour and they were able to accommodate us. Our driver, Antony, was excellent, safe, flexible to schedule changes, and courteou... See more

Rated 5 out of 5 stars

Absolutely amazing driver Kevin . He went above and beyond — not only was he professional, punctual, and made me feel completely safe, but he was also incredibly kind and thoughtful. He helped me film... See more

Rated 5 out of 5 stars

Our 10 day tour was well organized with guided attractions at each location. Guides were well prepared, and knew their histories thoroughly. Stonehenge, Bath, Windsor Castle, London, Greenwich, Cots... See more


Company details

  1. Travel Agency

Written by the company

Experience England with your private tour guide as you discover the home of Shakespeare, the birthplace of the Beatles, the inspiration behind Jane Austin, and much more besides. For driver-guided tours across England and Britain, or specialist blue-badge guided experiences and day trips to our most famous monuments and locations like the Tower of London, Stonehenge, or Windsor Castle, simply contact our team and we will take care of every aspect of your vacation for you. We will design a complimentary itinerary tailored to your tastes, full of ideas, locations, and gorgeous scenic spots that we are sure you will love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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Rated 5 out of 5 stars

Aloha

Aloha
Strongly and unequivocally recommend PTE…from conception of the itinerary scope, to the finishing details of our family group’s plan and then the ease of making adjustments, everyone we worked with were both professional and helpful above and beyond what one might expect. They are clear as to what is doable within the time/days allotment and helped us prioritize and arrange accordingly. Special shout out to our driver guide and now an extended member of our ohana, Graham. He added to our enjoyment and comfortability with our tours and driving transfers with his gregarious disposition, an impeccable understanding of London and its surrounds, as well as efficient, informative communication throughout. He was able to easily adapt to our family’s pacing with mindful tweaks to our daily plan to add great value and ensure high quality each day. Mahalo to all from Hawaii.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

We recently embarked on a two-week…

We recently embarked on a two-week adventure through Great Britain, and our experience with Private Tours England far surpassed our expectations. The guides, John and Dean, were exceptionally knowledgeable about the rich history and landmarks of Scotland and England. Their deep expertise, combined with their warm and engaging personalities, made the trip not only informative but genuinely unforgettable. Every detail was handled with impeccable professionalism, ensuring all of our needs were met seamlessly.
John and Dean’s passion, respect, and love for the centuries-old traditions and heritage of both Scotland and England were evident in every moment, bringing the history and culture vividly to life.
What truly sets Private Tours England apart is their ability to tailor the experience so it feels uniquely crafted for you. Their meticulous attention to detail and personal touch made us feel like we were their sole focus, turning our journey through this beautiful island nation into an intimate and meaningful experience. The memories we created with their guidance made this one of the most memorable trips we've ever had.
We wholeheartedly recommend Private Tours England to anyone seeking an authentic, personalized tour experience. We will book with them again when we return and have already recommended them to friends and family.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great new experience and friend!

We have traveled throughout the world and as always, employ a local tour group to maximize our experience! Private Tours of England planned a maximum exposure to London over the course of 72 hours which was spectacular! They even planned sunshine!

In any event, we needed to pivot last minute, due to an injury to my wife. Not only was our guide Grahm Winter extremely accommodating, he was knowledgeable, charming and absolutely hysterical! We could not have had a better experience than that was provided by Private Tours and their ambassador, Grahm Winter!

He and his family have an open invitation to our home in the States at a time of his choosing and our availability!

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Cotswolds Tour

Private Tours England was wonderful to work with. They communicated with us promptly and were very reliable. We had a lovely day in the Cotswolds and our guide was wonderful. He went above and beyond throughout the day and even took us to see Churchill's grave. We would highly recommend them to anyone looking for a great tour!

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

We recently had a terrific experience…

We recently had a terrific experience with Kyri with Private Tours England. We spent two days touring the Hampshire area (Stonehenge, Salisbury Cathedral, Windsor Castle and Hampton Court) and dropped off in London. The car was very comfortable, Kyri was loads of fun, full of suggestions and historical information and a safe and punctual driver. We loved not having the stress of driving and arranging things ourselves. We would highly recommend Private Tours England ans Kyri.

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

Cleverly Tour

Our tour met all of our expectations. It was fabulous. Our tour guide (Shane) was kind, respectful and very flexible. We highly recommend Private Tour England.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Our trip to western England was top notch!!!

Our trip to the English Countryside was top notch. PTE worked with us to develop an itinerary perfect for our interests. They made recommendations that were very help. Kyle suggested a hotel is Keswick which was a gem.

Our driver, Peter, was excellent! He was very knowledgeable, good humored and an excellent driver. He made sure we saw all there was to see in Bath, the Cotswold's and the Lakes District. We would never have been able to see all this if we had driven or taken a coach. He took such good care of us ensuring we had all the tickets to our chosen museums and points of interest. He literally escorted us right to the entry points at all of our stops. We felt very comfortable and safe with Peter.

This was our first time using a driver for a vacation and it will be our chosen method from now on because of the great experience with had w PTE.

Debbie and Mary Kate
Buffalo New York

September 2, 2024
Unprompted review
Rated 2 out of 5 stars

Paid First Class, got Economy Plus Experience

We thought we were paying for a "private tour" where our guide would park the car and give us a personal tour. Instead we were just dropped off to join the line. One day we had no breaks for bathroom or food until 3 pm. Another day we were dropped off at the wrong pier (for the Thames River), had to run a half mile to catch the boat, and the guide just gave us an excuse, no apology. We spent a lot of money for a fancy car and someone else to book our tickets.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

From the beginning I felt secure and…

From the beginning I felt secure and the services were magnificent. Sandy did a great job coordinating everything. Her outgoing personality made us to have an extraordinary stay in London.
By the other hand, Kyri the driver was a pleasing men and very understanding. Good humor, responsible and punctuality, made our trip vibrating and alive. Excellent chauffer and overall very accomodating. Excellent. With you the trip to London was a dream come true. Sandie and Kiri are ten stars good. Thanks

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Graham was absolutely wonderful

Graham was absolutely wonderful! We did a day trip to Leeds Castle, Canterbury, Royal St. Georges, and Cliffs of Dover. He was very accommodating and full of knowledge! We enjoyed him immensely! All three of our young sons loved him—lots of laughs! Highly recommend!

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

You can trust this company- excellent!

Finding a good tour company is a big decision. I found these folks on google and trusted them to plan almost every aspect of our trip. The did an excellent job!!! Communication was very good. They took the time to listen to what we wanted and provided great advice. Everything went perfectly:). I highly recommend this company if u are planning a trip across the pond.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

A must do when in London! Ask for Dean!

Dean was the highlight of our trip. Fun, informative, sense of humor and catered the trip to us. Set the tone for our two week adventure and made the day together memorable. We still think “mint sauce” now when we see sheep! The Bath/Stonehenge visits were great but Dean was exceptional!

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Dean and Shane made us feel safe…

Dean and Shane made us feel safe throughout our trip. Highly accomodative to our every requests. Guided us well when we’re lost considering we have our elderly parents and two children with us.
We truly enjoyed the whole experience. Both Dean and Shane were knowledgeable on the places we visited in London, Stratford and Bath.

Best part Dean was superfunny in his commentary while Shane was our personal bodyguard - we were regularly entertained and protected at all times.
They were with us from the 14th July to 21st July 2024.
In addition, Dan was the driver for 2 nights for our Wicked and Phantom of the Opera Shows. He was just as amazing - which made our experience the more special.
We had two more drivers who were great as well. This made us feel at home.
Thank you everyone!

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Kyri was an outstanding driver and…

Kyri was an outstanding driver and guide on our tour of London. He had great knowledge of the city and many anecdotes about English history. He did his best to get us as close as possible to sites we wanted to photograph. Thoroughly enjoyable day!

July 21, 2024
Unprompted review

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