Private Tours England Reviews 177

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and engaging personalities, making every interaction enjoyable. The service provided is frequently highlighted as excellent, with many people appreciating the well-organized tours, seamless booking process, and the flexibility offered to tailor itineraries. Reviewers also commend the company for arranging comfortable and convenient transportation, ensuring a pleasant journey to various locations. The holidays offered are described as memorable and well-planned, exceeding customer expectations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Location

Customers had positive experiences with location, praising the guides' knowledge of areas like London,... See more

Holidays

Clients share positive opinions on holidays, consistently praising the flawless planning and execution of... See more

Booking process

People report positive experiences with the booking process. Customers found it easy and efficient, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Private Tours England journey was amazing! Simon, our driver, showed up at exactly the right time, told us fantastic stories/info/tales as we drove, and was extremely helpful and clear about timin... See more

Rated 5 out of 5 stars

We contacted Private Tours only about a week ahead of when we wanted the tour and they were able to accommodate us. Our driver, Antony, was excellent, safe, flexible to schedule changes, and courteou... See more

Rated 5 out of 5 stars

Absolutely amazing driver Kevin . He went above and beyond — not only was he professional, punctual, and made me feel completely safe, but he was also incredibly kind and thoughtful. He helped me film... See more

Rated 5 out of 5 stars

Our 10 day tour was well organized with guided attractions at each location. Guides were well prepared, and knew their histories thoroughly. Stonehenge, Bath, Windsor Castle, London, Greenwich, Cots... See more


Company details

  1. Travel Agency

Written by the company

Experience England with your private tour guide as you discover the home of Shakespeare, the birthplace of the Beatles, the inspiration behind Jane Austin, and much more besides. For driver-guided tours across England and Britain, or specialist blue-badge guided experiences and day trips to our most famous monuments and locations like the Tower of London, Stonehenge, or Windsor Castle, simply contact our team and we will take care of every aspect of your vacation for you. We will design a complimentary itinerary tailored to your tastes, full of ideas, locations, and gorgeous scenic spots that we are sure you will love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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Rated 5 out of 5 stars

Windsor with Kyri!

Kyri made our trip to Windsor memorable in all the best ways! He is an excellent Driver with a beautifully clean vehicle. He provided us with interesting local history, top notch suggestions to fill our free time, and guided us to the most delicious lunch. Kyri is first class, all the way. He is an excellent ambassador!

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Kyri, the one and only driver/tour guide/jokester🤪

Kyri was by far the best driver/tour guide we’ve ever had! Can’t say enough positive things about him. He was on time picking us up at the airport, patient and good driver, treated us to water, chocolates and fresh strawberries from a local stand, suggested fun things to do after our tour was over, drove us to Hedgestones and Westminster, where he patiently waited for us. Kyri also took us to a wonderful restaurant locally where we all enjoyed our meal! We highly recommend him!🙌

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Our driver Kyri, Private Tours top notch

Our driver Kyri, from Private Tours London was fantastic! Our trip to Windsor Castle, Stonehenge and Bath was a clear highlight thanks to him. He was knowledgeable, so friendly and ensured we were able to see and do everything we wanted to. He was kind enough to book a quaint pub for lunch, sought out some amazing photo ops and ensured a safe route for someone in our party with limited mobility. Truly a great time. highly recommend Kyri

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

London tour with private driver/guide

Our driver and guide, Kyri, was incredible. His knowledge of the London area was super and he talks about it in such a conversational way that it doesn't come across as a lesson. We started at Heathrow where he loaded our bags, we really wanted a bagel so he took us to this really cool hole in the wall Israeli shop, saw all of the Royal palaces, shopping areas, and ended our day at Windsor castle where we went on a pub crawl. All the time Kyri patiently waited for us in his clean and comfortable Mercedes van. We felt like royalty ourselves. I highly recommend this tour company and driver. Thanks for the memories Kyri you are five stars!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

An Experience We Will

I had never dealt with Private Tours England before, nor did I know anyone who had. Given how much we were spending for a customized day tour to several sites outside London, I was a little apprehensive. As it turned out, I had absolutely no reason to be! PTE’s excellent customer service began when I reached out to them about arranging a customized day tour. After telling them where my wife and I wanted to go, they put together an itinerary including those spots, and another they recommended adding. The were very open to my concerns about trying to squeeze too much into one day (we wanted to be able to enjoy the places we wanted to see leisurely), and, after a couple back and forths, we settled on an itinerary.

We were particularly impressed with our driver/guide, Kyri. He picked us up on time at our Airbnb in a very comfortable Mercedes mini-van, and even had croissants for us to enjoy as we headed out of the city. At all the sites we visited (there were 4), Kyri gave us all the time we wanted to look around; he never rushed us. And he went above and beyond to
make sure we had a memorable day. Since we were going to be out all day, we had asked for a lunch break to be scheduled into the day. Kyri could have very easily taken us to a crowded, rushed, touristy place for lunch, but he didn’t. He put in the effort to find an authentic English country Inn well off the beaten path so we could enjoy a truly unique experience. Between the heavy traffic, Kyri giving us the time we wanted to visit each site, and a lunch break that took longer than expected, we were over an hour late getting back to our Airbnb. Without any grumbling or complaining from Kyri or PTE. They really do exemplify excellent customer service.

We would use PTE again in a heart beat!

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Lifesaver

The day after our trip we realized one member of our party had lost their passport. I texted Calvin and he immediately went, found it, and then drove 2 hours into London to get it to us. This made it possible for us to complete our trip with only a slight delay and was completely above and beyond. Thank you!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

One terrific start for our Anniversary celebration

We were fortunate enough to have found Private Tours England and tour guide/driver extraordinaire, Dean. Our first trip to London was made so very easy. We hit on most of the “must see list” and learned so much during our tour. We were even able to see some countryside and learn additional bits of history. Dean was so knowledgeable on all that is London and the areas we traveled to. Highly recommend his services.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Private Tours England- THANK YOU!

Private Tours England customized a day trip for us to visit Brinkley and it exceeded our expectations! Graham was a wonderful driver and guide. He is jovial and told us great stories and fun facts. He was generous with our time and didn’t rush us from one place to another. For my dad, my son and me it was the trip of our lifetime visiting our family’s foundations and Graham is who made it all come to life. THANK YOU, GRAHAM!!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

This has to be one of the best
tours in which we've participated.
Peter was incredibly kind,
knowledgeable, clear, concise,
and, mostly importantly,
enjoyable. This tour was an
awesome experience for us.
Thank you, Peter. Thank you,
Private Tours England for your exceptional service!

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Mark McQueen so very knowledgeable…

Mark was engaging so very knowledgeable and the most enjoyable person to be with He was attentive to our every need went
above and beyond to insure that we were able to enjoy and experience every aspect of our itinerary. Mark is an exceptional guide and after one day we knew we had made a friend. Please know this that we wouldn’t have had the experience we did if it were not for Mark McQueen. Thank you for making it happen
Maria & Louis Lorippo and Marie Shamoon

April 29, 2024
Unprompted review

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