I needed 2 new carpets and decided to try local companies after getting a quote from tapi😳. Paul was meticulous and offered 2 carpets that best suited my requirements even though they were not the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was recommended to Paul through member of family who had used him previously. Very knowledgeable guy with a non pushy approach which I appreciate a lot. Paul was able to fit us in literall... See more
Company replied
We have used Professional Carpets for years either in our main home or our rental properties. We’ve never had a bad experience. Paul is extremely helpful, knowledgeable and helps you choose your carpe... See more
Company replied
It's in the title so happy from the word go Paul always answers the phone if he can't he will ring straight back. Excellent service from the start my carpet is beautiful. My vinyl is the tops, the car... See more
Company replied
Company details
Information provided by various external sources
For excellent carpet fitting and domestic flooring you’re sure to love, choose us, in Harlow, Essex. Call us today for more information on our services.
Contact info
United Kingdom
- procarpets.co.uk
4.9
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional Carpets…
Every thing was delivered and installed excellently as bespoke at a great price. I’m very happy with the result and would recommend Professional Carpets to anyone
November 27, 2024
Unprompted review
Reply from ProfessionalCarpets
Thank you so much for your review
Paul and his team provide a fantastic…
Paul and his team provide a fantastic service. We have used Professional Carpets for many years and would highly recommend. They are swift to respond, quote and fit, offering a decent range of affordable carpets. We have used them for rental properties and most recently in our own home.
November 26, 2024
Unprompted review
Reply from ProfessionalCarpets
Thank you so much for your review
Excellent job
Had Steve fit our stair carpet and Lino floor
What a fantastic job he has done
Good service from quote to finished product and a very good price
November 22, 2024
Unprompted review
Reply from ProfessionalCarpets
Thank you for your review
Price was excellent
Price was excellent, as are the quality of the carpets and the skill of the fitters.
Very happy customer, will definitely be using Proffesional Carpets again!
November 19, 2024
Unprompted review
Reply from ProfessionalCarpets
Thank you
I cant explain how happy I am with the…
I cant explain how happy I am with the price and quality!
May 13, 2024
Unprompted review
Great Service…
Paul was really professional and he communicated well throughout the process. He measured up the rooms and showed me a variety of carpets. His carpets are top quality and very affordable and his fitter was brilliant.
October 25, 2022
Unprompted review
A wonderful experience
We have just used Professional Carpets to carpet our entire house. The experience was wonderful. The fitters were lovely to have in the house and Paul (the owner) made the entire process stress free. The quality of the carpets are second to none. I cannot recommend this company enough.
October 13, 2022
Unprompted review
Professional Carpets being a family…
Professional Carpets being a family business, Paul & Reece has been outstanding! Carpet was reasonably priced and good quality. Their service first class, met our tight deadline and remove all the old carpet, left the house clean & tidy. Absolutely would recommend and will be using again.
July 4, 2022
Unprompted review
Brilliant Company!
We had carpets for our house and our two daughters houses from Professional Carpets. What an absolute pleasure to deal with Paul, Great carpets, superb quality and even better prices!
Can’t recommend Professional carpets highly enough!!
February 16, 2022
Unprompted review
Fantastic Customer service from Paul
Fantastic Customer service from Paul, the quality of the Carpet really is second to none, lovely thick super underlay and great Fitters who completely cleared and left no mess behind them, I am over the moon with great and quick customer service from Paul and the quality I don't think can be beaten especially on price 😁 Thanks so much guys. J Ryall
February 10, 2022
Unprompted review
Reply from ProfessionalCarpets
Thank you for your review it is very much appreciated and we are so happy you are pleased with the work that we have done for you
Have use Paul services for over 25…
Have use Paul services for over 25 years now. Call him last week on 26/01 and today 01/02, three bedrooms and stairs were done. Could not asked for a better service. Pricing spot on.
February 1, 2022
Unprompted review
Reply from ProfessionalCarpets
Thank you for your lovely review. We are so pleased that you are happy with our services.
Great service
Had many carpets over the years. Never disappointed and always great service and excellent fitting and reasonable prices
August 6, 2021
Unprompted review
Reply from ProfessionalCarpets
Thank you for your review it is very much appreciated. We are so happy that you are pleased with our work.
Excellent service
Fantastic service. Paul came to measure up our living room and two bedrooms, bought lots of samples in the back of his van. After sorting out a carpet, he gave us a really good price so we snapped it up straight away. Steve (in the grey van) came to fit and he was absolutely brilliant. Had a good chat and a laugh. Really pleased with the results. Would definitely recommend Professional Carpets. Thank you. Laraine and Andre
June 17, 2021
Unprompted review
Reply from ProfessionalCarpets
Thank you so much for your comments. Professional Carpets are so pleased you are happy with our work, Very much appreciated
Excellent Service
Excellent from start to finish. Great price and quality. Paul is a lovely guy and very accommodating. Will definitely use again!
June 9, 2021
Unprompted review
SUPERB VALUE
Front room, hall, stairs, landing.. A friend just paid as much for her bedroom carpet! Quality service.. LOVE my carpet. Many thanks to Paul and his team.
May 12, 2021
Unprompted review
Reply from ProfessionalCarpets
Thank you so much for your review very much appreciated. We are so very pleased that you are happy with our work.
Fantastic service,from Paul coming to…
Fantastic service,from Paul coming to house with samples and measuring to Steve the fitter today, possibly the best carpet fitter I've ever had lay carpet in my house. Highly recommend. Thanks guys
April 20, 2021
Unprompted review
Reply from ProfessionalCarpets
Thank you for your review, so pleased you are happy with our service
Very happy once again!
We have used professional carpets a couple of times before and never been disappointed. Just had our bedroom carpets fitted and again very happy with the service and carpets are lovely. The carpet fitter was friendly and efficient and we wouldn’t hesitate to use them again. Highly recommend for ease, quality and price.
March 15, 2021
Unprompted review
Reply from ProfessionalCarpets
Thank you for your review. I am so glad that you are happy with our service yet again.
Brilliant
First time I’ve used this company and I wasn’t disappointed they gave me a good price for carpet and underlay, the service was good from start to finish, the carpet fitters were friendly and polite and arrived on time, would defo recommend them 👍
February 4, 2021
Unprompted review
Reply from ProfessionalCarpets
Thank you for your review, we are so pleased that you are happy with our service.
Amazing company
Amazing company. Rooms measured and price given on the spot. This was for the whole of a 3 bedroom house including utility room. Carpet and fitter arrived together on agreed date and all carpets were laid the same day. Price was great value for money. I would recommend this company to all and sundry. You won’t find better anywhere else.
January 13, 2021
Unprompted review
Reply from ProfessionalCarpets
Thank you Sue, I am so glad that you were happy with our service
Great service and product
Great service and product, at a very good price. Thanks
November 18, 2020
Unprompted review
Reply from ProfessionalCarpets
Thank you for your review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.