ProfessionalCarpets Reviews 

88
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I needed 2 new carpets and decided to try local companies after getting a quote from tapi😳. Paul was meticulous and offered 2 carpets that best suited my requirements even though they were not the... See more

Rated 5 out of 5 stars

Was recommended to Paul through member of family who had used him previously. Very knowledgeable guy with a non pushy approach which I appreciate a lot. Paul was able to fit us in literall... See more

Company replied

Rated 5 out of 5 stars

We have used Professional Carpets for years either in our main home or our rental properties. We’ve never had a bad experience. Paul is extremely helpful, knowledgeable and helps you choose your carpe... See more

Company replied

Rated 5 out of 5 stars

It's in the title so happy from the word go Paul always answers the phone if he can't he will ring straight back. Excellent service from the start my carpet is beautiful. My vinyl is the tops, the car... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

For excellent carpet fitting and domestic flooring you’re sure to love, choose us, in Harlow, Essex. Call us today for more information on our services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the third time we’ve used this…

This is the third time we’ve used this brilliant company and yet again they did a fantastic job. So pleased with our living room - the two carpet fitters were so lovely and professional, as was Paul when he gave us a quote. Highly recommend and thank you again!

October 16, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review, I am so pleased you are happy with Professional Carpets.

Rated 5 out of 5 stars

Why use anyone else, they are the best.

I have used Professional Carpets for years, but this time they went above and beyond. The service from Paul and the fitter was second to none, and the carpet was beautiful, made my new bedroom look lovely. Plus the underlay was really plush. Wonderful job. Why use anyone else. Well done again Paul.

September 20, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review so much appreciated.

Rated 5 out of 5 stars

Professional carpets are a brilliant…

Professional carpets are a brilliant company, their work is excellent they are very helpful and kind, they have just done my bedroom carpet it looks lovely next is my stairs I will be definitely be getting them in to do them

September 17, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you very much for your review it is so much appreciated.

Rated 5 out of 5 stars

Honest, fast and professional

A great service, friendly, helpful and open in helping us get great quality and value carpets. They kept in touch, kept us informed and we are delighted with our new carpets. Highly recommended.

July 28, 2020
Unprompted review
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Reply from ProfessionalCarpets

Good afternoon
Thank you for your review it is much appreciated and I am glad that you are happy with our service.

Rated 5 out of 5 stars

Had new carpets throughout

Had new carpets throughout, very professional, quick, tidy and now have luxury under our feet, amazing quality excellent service.

July 14, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you Emma for your review it is very much appreciated and I am so pleased that you are happy with our work.

Rated 5 out of 5 stars

New Carpets.

Had new carpets in the Lounge, Hall, Stairs and Landing purchased and installed by Professional Carpets last week and found the service and quality of carpets excellent and now we are so pleased with them that we are also having a new carpet in the Bedroom.

June 23, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. I am so pleased that you are happy with our work

Rated 5 out of 5 stars

I’ve personally used Professional…

I’ve personally used Professional Carpets 4 times, and never had a problem. The last job came with a few hiccups, if I hadn’t used you before I probably wouldn’t have been happy, HOWEVER...Paul rectified everything quickly and professionally and I wouldn’t hesitate to use you again. Thank you for being such a friendly and honest company where customer service is obviously at your forefront

June 20, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. I am so happy you are happy with our services

Rated 5 out of 5 stars

Professional Carpets are excellent

Professional Carpets are excellent . They are very professional and very friendly nothing is too much trouble . I have used them many times and thoroughly recommend them

June 19, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. I am so pleased you are happy with our services

Rated 5 out of 5 stars

Amazing!!

Amazing!!! Very friendly and helpful we was very pleased with the overall service we received. I would definitely recommend!

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. I am so pleased you are happy with our services.

Rated 5 out of 5 stars

Excellent job Professional Carpets.

A big thank you to Paul and Vanessa for arranging the fitting of our new dining room, hall/stairs and landing carpet. Excellent service and excellent carpet laying. Will definitely recommend to family and friends

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. Very pleased that you are happy with our services.

Rated 5 out of 5 stars

Amazing

Friendly efficient consultation. Followed by a fitting of a high quality carpet - We have used them on a few separate occasions now and would highly recommend.

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. So pleased you were happy with our services.

Rated 5 out of 5 stars

Great service!

Super friendly team who did a great job would certainly use again!

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. So pleased you were happy with our services.

Rated 5 out of 5 stars

What it says on the tin

What it says on the tin! Great quality and brilliant service, highly recommend.

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. I am so glad our services were brilliant for you.

Rated 5 out of 5 stars

Great carpets

Great carpets . Professional service from start to finish. Will definitely use again
Thank you

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. So pleased that you are happy with Professional Carpets.

Rated 5 out of 5 stars

Trustworthy expert service

Not only was I able to choose from a huge range at fantastic value, the quality of service was second to none. Would recommend to anyone

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. So happy you were satisfied with Professional Carpets services.

Rated 5 out of 5 stars

Fantastic professional carpets

Over the years I have used Professional Carpets a number of times and they have never let me down. The quality of service offered by this exceptional family run business is second to none!

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for a wonderful review. So glad that we are giving you exceptional services.

Rated 5 out of 5 stars

Very professional

Very professional. Highly recommend

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. Professional Carpets are so pleased that you are happy with our services.

Rated 5 out of 5 stars

Great service

Great service! Would recommend!

June 18, 2020
Unprompted review
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Reply from ProfessionalCarpets

Thank you for your review. I am so pleased you are happy with Professional Carpets services.

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