Simplydoorhandles Reviews 94

Good quality products at a reasonable price.

All of the 22 handles that I ordered were perfect, decent screws, two lengths provided so no messing around with ones that you have to snap to size.

Quick delivery, good communication and service.

Wowww i wish i could have given more stars! The handles are super nice and sturdy and they look fab in my kitchen! They are a life saver as I could not find the size anywhere. Shipping was very fast as well. Thank you very much

Excellent company to deal with. Fast delivery, really good communication and any questions are answered swiftly. You can also get hold of them on the phone (a rarity these days). Have ordered a whole house worth of handles and latches as well as other hardware. Product quality is top-notch. After an order I placed, they rang me to let me know that they thin I may have accidentally ordered too many latches (turns out I did) and refunded me the cost of the extra ones. Most would have left it as is but, this shows that they actively check orders before dispatch. Absolutely no complaints and would highly recommend these guys.

Placed a fairly large order with Simplydoorhandles for Zoo hinges, handles and latches at 11pm on evening of Sunday 28th September. Everything arrived on Monday 29th September! Well packaged, all brand new in original boxes. Excellent service, thank you.

Great products and excellent customer services.
I had to return several items due to me making errors when ordering.
Refund processed without issues

We are refurbishing our front door b/c the existing 'black forged' door furniture is tired, and the door was in a bad state. After doing a vast amount of searching online for reputable door furniture, we came across 'Simplydoorhandles'. We contacted their Sales team by email and were greeted by Lindsay, who helped field my questions and passed them over to Kate.
Fast forward to Friday 22/08, new door furniture (except letterbox) has been fitted to the front door.
We would definitely recommend 'Simplydoorhandles' to anyone looking to give their doors/home an upgrade - great selection of products and a helpful team of people working there!!

Letterbox didn't quite fit.. everything packaged up and sent back at my own cost. Quick email to state I damaged the letterbox, apparently hanging out of the plastic sleeve and the box. Even then I can assure you it was all packaged up.. let's say it fell out in transit royal mail 48hrs tracked. The accusation the plastic bag of a bolt or screw scratched the face plate.. yes through the plastic bag... pretty impossible. My options allow them to dispose no refund or return to me for a 3rd delivery charge.. Shocking! Misrepresentation and accusation of distrust for something that was quite simply impossible.Do Not Use!!!

Replacement door handles for kitchen drawers and cabinets.
Ordered on Monday, arrived next day.
Quality much better than I expected.
A really good price.

Kate is a LEGEND!
I placed an order in January 2024 and wanted the same handles for another bedroom (February 2025). Despite them being discontinued she was positive, friendly and professional in giving me the SKU numbers for the other sizes and the manufacturer details to try and find where I can get the other two sizes.

Kate is a valuable asset to the company and it's kind people like her that make the shopping experience so much better (Trust me I know because I've spent 3 hours on the phone with other ironmongers who were 'plain-Jane' when talking to them).

Would be happy to recommend to anyone.

Many thanks Kate and SimplyDoorHandles.

VERY PLEASED WITH MY ORDER, QUALITY PRODUCT, WELL PACKAGED--WOULD USE AGAIN

Products missing from parcel. No help whatsoever. Their right & customer is wrong. I would never use these guys again

Very happy with service - exceeded expectations. They were happy to amend the delivery at the last minute without fuss. Will definitely use again.

I would like to express my sincere thanks and gratitude to James G (from Simplydoorhandles). James has made purchasing my door handles with accessories stressless for which I appreciate. From the moment I contacted James I can only say he has treated me with respect and kindness and made the purchases very easy. I would certainly recommend your company on the service I have received. Many thanks

Not being experienced in anything DIY, I was a little apprehensive about ordering external locking door handles and a matching letter plate with knocker. However, with an email or two with Kate for advice, I ordered my requirements from the great choice available. Products are really of excellent quality and feel and would not hesitate to recommend Simplydoorhandles.

My first and not my last order with this fabulous company
Gorgeous handles and excellent experience from ordering to receiving
Also they were very helpful ( thank you Kate ) with my enquiries about the order

Top Company 😃👍

⭐️⭐️⭐️⭐️⭐️

Ordered some heritage brass door handles on Sunday, arrived on Wednesday at 1.30pm - brilliant. They are perfect. Really good quality, I can't wait to get them on the doors! Also spoke to Kate in customer service who was totally delightful. Will definitely be returning and would highly recommend

Great customer experience. I mistakenly placed two separate orders for some new door handles and paid for delivery twice. Unprompted, was contacted by Kate at Simply Door Handles and refunded my full delivery charges as the order exceeded the £75 special offer threshold. Really pleased with the door handles, delivered speedily and with care by our postie, at a great price. Thank you.

Purchased handles from this company and though DPD claimed 'delivered' the parcel was not left in my 'safe place' and therefore was never received. Customer Service claims "this is how the delivery driver interpreted your safe place" and then refused the replace the items that were never received. Never had a problem will deliveries before, also never had a business refuse to replace an order that was never received and choose to hide behind a delivery policy that it's our responsibility if anything is left in a safe place - even when it was not left in the safe place! Extremely poor customer service.

I'm very pleased with my purchase from Simply Door Handles. Everything went smoothly, from enquiry to order and delivery. It's a six-star service and my heartfelt thanks goes to Kate Moore who has provided professional advice and helped me find the right products to meet my needs. The company is lucky to have Kate on the team and I am a super lucky customer, too.