Productkey24 Reviews 161

Purchased MS Office 2019 business early May but still waiting for the file download as Product Key24 provided an invalid MS licence key which they cannot or will not
correct. Despite various emails & contacting Microsoft support to verify invalid licence key Key24 have still failed to supply & refuse to refund my payment only offering a voucher for another product I do not require. Very unsatisfactory. Recommend do not use this firm for Microsoft products

I had purchased and installed Microsoft Office Home & Business 2019 from another source, not realising it did not contain Publisher. I subsequently purchased Publisher 2019 from ProductKey24. When I installed it, the key supplied would not work to activate the product. The problem seems to have been that my first purchase, though marked 2019 version, was in reality displaying Office 365 everywhere and stopped the Publisher 2019 activation key from working.

I contacted ProductKey24 and Mia Hudson came to the rescue. She went out of her way to find the problem. Once she had evidence that I did have paid versions of the other Microsoft products installed, she offered to supply me with the other programs (2019 versions) to replace those that prevented Publisher from being activated.

I had a long online chat with Daniel about the actual process and he was extremely helpful and patient. I stripped all the previously-installed Office programs from my computer and installed those provided by ProductKey24. The product-key supplied worked and all programs are now in working order. Daniel stayed with me until all was well.

I felt this was excellent service. ProductKey24 were not obliged to try to rectify someone else's problem but they did! And succeeded!

Really good service is rare these days. I would recommended ProductKey24 to anyone interested in purchasing software. If my experience is anything to go by, you will get the required follow-up if you have any problems. And you'll get it with good grace and bucketloads of patience!!

Well done, ProductKey24!

purchased a copy of windows 7 ultimate to run legacy programs. encountered activation problem, emailed the support and Mia Hudson came for the rescue. the system bounced into life. good service and excellent support from Mia Hudson. worth a million.

I had some issue with activation of Office and I was ringing Productkey24 office wrong time ( out of office opening hours).
But as soon I got hold of support staff and explain to them what is my issue.., staff was very helpful with good prompt communication and details what I need to do to overcome problem. This prompt communication gave me feeling that the support team strongly take care of customer until problem resolved. I do not hesitate to recommend highly " Productkey24" to my friends.

I had a problem activating individual apps within Office.
The support staff were great with their response time to my query and were excellent in helping me to resolve my issue. They were patient and polite at all times and were proactive in following up to ensure my issue had been fixed completely. A model for how all IT support should be. Thank you

Had a unactivated version of Windows 10 Home and bought by mistake a Windows 10 Pro product key. I asked for an exchange of license to activate my home version and got directed to send an email through their resolution email. The customer representative Mia Hudson accepted my request for exchange of product and was very helpful through the process of sorting my issue and issue a new key. 10/10 for communication, support and pricing.

I had some problems downloading tne Office Home and business software. Daniel at Productkey 24 was very patient and helpful in getting tbe problem solved. He saw the whole activity through to the succesful completion and ensured it was all operating as expected.

I had a few tricky moments with the installation of Office. Daniel came to help promptly, was very knowledgeable, and patient with me throughout several instructions. There was also a small problem with the licence key showing only 24 of the 25 characters, once again quickly solved. In the end it was all done well. Thank you.

A very patient person I lost it but he kept at it until it was fixed thank you Danual

Daniel's customer service delivery was par excellence at Product24 !
He resolved my product key issue with care and diligence.
Highly recommeded.

Hi All,
Just a little about my experience :) I had a few problems that were my fault and I used support (Daniel) he was great very helpful and knew what he was on about would recommend this service and shop all great and happy :)

Had an Issue with my software which I purchased recently, Daniel did a great job helping me to solve the issue,
So I wish Daniel all the best Reg SF

Daniel was both patient and very helpful talking me through the process step by step. A great help.

Daniel is a top bloke who got me through some tough times and hardships but through perseverance and dedication we battled through these tough times and got my microsoft 2019 working! Cheers Daniel

Service was amazing.
I stuffed up my email address which was easily fixed. Then the support guru helped me through the installation.
Even an upgrade from what i purchased!

I purchased word 2013 this morning but was unable to install without help, I am a very senior citizen with breathing difficulty and on top of that not a computer geek so DANIEL had his work cut out for him... with time and plenty of patience he talked me through the installation ..great customer service ...THANK YOU AGAIN DANIEL

I purchased outlook 2019 from Productkey24 after some computer and email problems I had to re-activate outlook but could not locate my license key
My enquiries were handled very patiently and efficiently by support - Emma Miller, and my problem has been fixed

Many Thanks to Emma and productkey24 support
Victor

Bought Excel 2010, then asked for help with the download. I and was asked if I had 32 or 64 bit. I said I had 64 bit with Windows 10 home and a x64 based processor and they gave me Excel 2016 instead, no extra charge. Then they followed me through the setup and I was off.