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Rated 5 out of 5 stars

With a new build on a iMac Mini running Parallels with Windows 11 Pro VM had issues mounting the installation ISO image, resolved this but cannot run Setup, failed to find configuration file. Great r... See more

Rated 5 out of 5 stars

Bought Word 2016. For some unknown reason the .iso file would not run. After contacting support ,Kate Walker, they generously offered full Office 2016 package at no charge. This installation went wi... See more

Rated 5 out of 5 stars

Major problems caused by having a 79 year old trying do do something best left to a teenager. Fortunately I contacted Tony Bates who assisted me over some hours to solve the problems, most probably ca... See more

Rated 4 out of 5 stars

Happy with end result - more info about activation process would be good, but response to query was rapid and effective. Still wondering about user accounts which don't seem to be in place - despite... See more

Company details

  1. Computer Software Store

Written by the company

Simple, safe, lightning fast


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

5-star
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Rated 5 out of 5 stars

I'm always a little skeptical of a…

I'm always a little skeptical of a vendor I never used, but there was a helpful chatline; someone named Daniel (probably another name in reality), who helped me immediately with an issue of activating Windows 7 Enterprise. Microsoft said they could do it for the same price but I had them on the phone for an hour and they then hung up on me! Anyway, I managed to get my Windows activated for the same price as what Microsoft said they would do, but didn't. So far, so good!

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

Ease of installation.. a couple hiccups but sorted quickly

I ordered my software and while there were a few glitches with regards to being able to access my installation instructions, the next day the team were very responsive via email/live chat and remotely downloaded the software on my laptop. Very good value compared to competitors, so it was worth the slight delay. Thanks Emma!

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Daniel from Productkey 24 was awesome…

Daniel from Productkey 24 was awesome with helping me to install Microsoft Word. He assisted with uninstalling another product that was not working properly. He then installed Microsoft Word and now it's working perfectly. I would recommend the team at Productkey 24 100% since they are far more cost effective than other options and they offer fantastic service to support their product. Thank you Daniel

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I had experienced way too many issues with my email software so I decided to replace it with Outlook. Productkey24 had the best price and as it turned out the best customer service! Given my problems with my emails, I couldn't see the product key nor download the software initially but I was given clear instructions to help me out and a fantastic offer to even do the job for me (download and install) the software for me. I was able to get my email to work one last time and was able to download and install the new one myself - now using Outlook :) it was great to know I had back up! Thank you, guys :)

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Emma ( M.Brown)

Emma put Word on for me as I simply needed help. I did not want a complete Office suite. The experience was excellent. I can see Word sitting on the taskbar and I look forward to using it.

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

Very good company and affordable…

Very good company and affordable products/prices. Had a very good experience with an online consultant named Daniel. He helped me receive the correct product as the original one was in a different language. Very very happy. Regards Andre :)

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Quality Product and Service

Top notch customer service. Had and reported an issue with getting the Excel 2019 download link and Product Key, which was promptly replied to by Customer Service. I made a mistake entering the Product Key, and Tech Support helped me by remote accessing my computer and entering it for me in the correct spot. Overall great response time, trustworthy and their product is legitimate. I'd happily use them again.

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Products, Prices & Service are all great !!

Needed to get in touch due to a minor delay in receiving my order acknowledgement & necessary links, and received great assistance from Daniel in the early hours of the morning.

My query was resolved promptly & efficiently and Daniel also provided helpful information regarding potential future purchases.

Had some trouble finding the particular older version of software I needed, but ProductKey24 had exactly what I wanted & the prices were great too.

Will certainly be using PK24 again in the future !!

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

Purchased Outlook online

Purchased Outlook online. Needed some help and got great assistance via chat. The product and key is genuine.
Great price and fast digital download. all done in a matter of 10 mins .. includes download and install

Im satisfied and very happy :)

January 16, 2020
Unprompted review
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