progrooming.co.uk Reviews 

136
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’ve now ordered two electric grooming tables and, most recently, a stand dryer from this company, and I honestly couldn’t be happier! Delivery is super fast, communication is brilliant, and w... See more

Company replied

Rated 5 out of 5 stars

I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... See more

Company replied

Rated 5 out of 5 stars

Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... See more

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

136 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(136)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Drier needed ASAP!

I was in desperate need of a replacement drier after mine went wrong. Found a replacement for a great price to tie me over until mine is fixed.
Quick delivery and great price.
Would recommend.

October 3, 2023
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Reply from progrooming.co.uk

Hi Mrs Allen

Thanks for your positive feedback.

Thank you for choosing Pro Grooming for your pet grooming products.

Take care

Pro Grooming

Rated 5 out of 5 stars

Good description of the product online

Good description of the product online. Well packed and on time delivery. I'm well pleased.

September 22, 2023
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Reply from progrooming.co.uk

Hi Christine

Thanks for taking the time to leave us a positive review.

Great to hear you are please with your stand dryer too.

Thanks for ordering with Pro Grooming.

Kind regards
Pro Grooming

Rated 5 out of 5 stars

Great

Simple order procedure. Quick delivery. Good price and quality product. Very happy

September 20, 2023
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Reply from progrooming.co.uk

Hi Gillian,

Thanks for your review.

It is great to hear your delivery was quick and you are pleased with your grooming table.

Thanks for taking the time out of your day to leave us a review.

Best wishes
Pro Grooming

Rated 5 out of 5 stars

Great online customer service.

Great online customer service.
Stupidly ordered incorrect part but reordered correct one with assistance from CS advisor and returned incorrect one, refund issued same day as correct part arrived.
Amazing

September 19, 2023
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Reply from progrooming.co.uk

Hello Jo

Thanks for taking the time to review Pro Grooming. Its great to hear your order went smoothly and the customer service advisor assisted you in ordering the correct part you required.

Take care and best wishes

Pro Grooming

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Haven't tried the clippers yet, but they look great

September 15, 2023
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Reply from progrooming.co.uk

Hi Philippa

Thanks for the 5* review, its greatly appreciated.

Best wishes

Pro Grooming

Rated 5 out of 5 stars

Great service

Great service and quick delivery

September 3, 2023
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Reply from progrooming.co.uk

Hi Jacqueline

Thank you for your continued business.

I can see your email enquiry was answered efficiently to enable you to place your order.

Best wishes
Pro Grooming

Rated 5 out of 5 stars

Great quality and very responsive

I ordered a grooming bar for my tricky to groom dog. It arrived very quickly and was really well made. The problem was that my dog was too big for it. This was all on me as the dimensions were clearly given. I contacted the company who replied really promptly and gave me clear instructions about how to return the item. I did this and have received a refund. The quality of the grooming bar looked great. I really can’t fault this company

August 15, 2023
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Reply from progrooming.co.uk

Hi Joanne

Thank you for your 5* review.

I am sorry to hear your dog did not fit the grooming arm.

It is always great to hear the customer service team processed the return quickly and efficiently for you.

Please let us know if we can assist you in the future.

Take care and best wishes

Pro Grooming

Rated 5 out of 5 stars

This was my first time using them when…

This was my first time using them when my drier broke and needed a quick replacement, 18 hours after ordering it came! Fantastic service and a great drier ,many thanks!

August 25, 2023
Unprompted review
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Reply from progrooming.co.uk

Hi Melanie

Thank you for your 5* review, it is greatly appreciated.

If you need any assistance in the future, please do not hesitate to contact us.

Best Wishes
Pro Grooming.

Rated 5 out of 5 stars

Excellent service

August 3, 2023
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Reply from progrooming.co.uk

Hi Eleanor,

Thank you for purchasing your stand dryer from us. We are happy to hear you have been pleased with the service received.

Please let us know if we can be of any further assistance in the future.

Best wishes

Pro Grooming

Rated 5 out of 5 stars

Fast service

August 2, 2023
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Reply from progrooming.co.uk

Hi Sharron

Thank you for purchasing the Pedigroom Stand dryer from us.

We are pleased to hear DPD delivered your order quickly for you.

Thanks for taking the time to leave us feedback as it helps new customers make their decision before placing an order.

If you need any assistance in the future please contact us, we are happy to assist you.

Take Care

Pro Grooming

Rated 5 out of 5 stars

The electric grooming table i bought…

The electric grooming table i bought was really good quality and great value for money. It's quiet and smooth wish I had bought one years ago. Pro groomers were very efficient and kept me up to date re delivery which was very quick. I have already recommended this company to my friends and would definitely buy from them in the future.

July 30, 2023
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Reply from progrooming.co.uk

Hi Kristina

Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, we are delighted to have happy customers.

I am pleased to hear the electric grooming table meets your expectations.

Thank you for kindly recommending us to your friends.

Take care and best wishes

Pro grooming.

Rated 1 out of 5 stars

dog grooming bag

Unclear picture on the internet to see inside the bag. material of poor quality. Bag not as expected. delivery time stated 1-2 days in actual fact it was 4 days.

July 30, 2023
Rated 5 out of 5 stars

Happy customer

Easy to order good product and arrived soon after ordering. No problems and great service.

July 19, 2023
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Reply from progrooming.co.uk

Hi Linda

Thanks for ordering the clipper from us.

It is great to hear your order arrived quickly too.

Our customer service team are happy to help in the future should you need anything.

Best wishes
Pro Grooming

Rated 5 out of 5 stars

Easy as 1, 2, 3!

Easy ordering, quick delivery. Hassle free transaction.

July 11, 2023
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Reply from progrooming.co.uk

Good afternoon,

Thank you for taking the time to leave us a 5* review.

Best wishes
Pro Grooming

Rated 5 out of 5 stars

Quick delivery and and on time and…

Quick delivery and and on time and product as expected

July 17, 2023
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Reply from progrooming.co.uk

Hi Michelle

Thank you for your recent purchase of the pet dryer.

It is always great that our customers take the time to review our business as it helps any new customers, before making their first purchase.

Best Wishes
Pro Grooming

Rated 5 out of 5 stars

Easy to order from the website

Easy to order from the website and very quick delivery.

July 13, 2023
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Reply from progrooming.co.uk

Hi Mr Powell

Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, delighted to have happy customers.

Best wishes
Pro Grooming

Rated 5 out of 5 stars

Great products

Great products, easy to use website, prompt delivery, regular updates

July 4, 2023
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Reply from progrooming.co.uk

Hi Natasha

Thank you kindly for leaving us a positive review, thank you for being one of our valued customers.

We look forward to doing business with you again in the future.

Take care and best wishes

Pro Grooming

Rated 5 out of 5 stars

Grooming Table

Really pleased with this grooming table. Arrived quickly and well packed. Great customer service, would highly recommend and look forward to doing business with them again.

July 2, 2023
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Reply from progrooming.co.uk

Hi Julie

Thank you kindly for your 5* review.

I can see you have placed another order with us and we have shipped your order today too.

Thanks again for choosing Pro Grooming.

Best wishes
Pro Grooming

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