progrooming.co.uk Reviews 127

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent products and the quick delivery service, often noting that items arrived promptly and as expected. Many people found the website easy to navigate, making the ordering process smooth and efficient. Consumers also appreciate the good value and quality of the products, with some highlighting specific items as game-changers. However, some customers also noted issues with product condition upon arrival, mentioning instances of damaged packaging, broken parts, or items that did not appear brand new. A few other people also felt that while delivery was generally fast, there were occasional problems with couriers or extended delivery times for larger items, sometimes requiring customers to collect their orders themselves.

What people talk about most

Product

Consumers generally find products to be positive. Many reviewers praise the quality of items like the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... See more

Company replied

Rated 5 out of 5 stars

Having never had a dog that requires 'proper' grooming I found Pro Grooming a life saver! Easy to navigate website, excellent products and quick delivery. I'll be definitely back for more things soon.... See more

Company replied

Rated 5 out of 5 stars

Good product at an excellent price. Easy to order and arrived quickly and when expected. However, the pump cover was broken/cracked, contacted Pro grooming with photo and a replacement was sent imm... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

127 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very powerful could do with a lower setting aswell

Great dryer easy to use but could do with being a little lower setting aswell

March 31, 2026
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Reply from progrooming.co.uk

Hi Kelly,

Thank you for your feedback! We're really pleased to hear that you find the dryer powerful and easy to use.

Thanks again for taking the time to share your experience!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Great customer service

I asked for some advice, and customer services were very helpful. Easy to order the items I needed on line, and quick delivery.

March 31, 2026
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Reply from progrooming.co.uk

Hi John, thank you for your 5 star review. We are glad you found out site easy to use and happy you were able to find everything you needed. Thanks again. Pro Grooming.

Rated 5 out of 5 stars

Got my new dog clipper the following…

Got my new dog clipper the following day after ordering them but the blade had got a few plastic bits broken in transit, so did not fit the clipper. I rang and a lovely lady put a new on in post for me. which I really appreciated. Great customer service Thank you
debbie

March 26, 2026
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Reply from progrooming.co.uk

Hi Debbie, thank you so much for taking the time to leave us such a good review its greatly appreciated. Pro Grooming

Rated 5 out of 5 stars

Very easy transaction

Very easy transaction
Table was packaged well and delivered carefully
Lovely table

March 26, 2026
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Reply from progrooming.co.uk

Hi Zoe, thank you for your review we are very pleased you were happy with your product. Thanks again. Pro Grooming

Rated 5 out of 5 stars

Easy to use website and everything I…

Easy to use website and everything I ordered was delivered on time

March 4, 2026
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Reply from progrooming.co.uk

Hi Victoria,

Thank you for your kind words! We're really pleased to hear that you found our website easy to use and that your order arrived on time. Providing a smooth experience from browsing to delivery is something we work hard on, so it’s great to know we got it right. We truly appreciate your feedback and look forward to serving you again!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Excellent service

Excellent service. Quality product. Great value for money

March 2, 2026
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Reply from progrooming.co.uk

Hi Louise,

Thank you so much for your kind review! Your feedback really means a lot to our team, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Nice products at the right price.

Nice products at the right price.
Quick response to any enquires.
I highly recommend it.

March 5, 2026
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Reply from progrooming.co.uk

Hi Giovanni, thank you so much for taking the time to leave us a 5 star review, its much appreciated. Pro Grooming

Rated 5 out of 5 stars

Order deliver quick and neat

Order deliver quick and neat, good company

February 23, 2026
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Reply from progrooming.co.uk

Hi Abby,

Thank you so much for your kind 5 star review! We're really happy to hear that your order arrived quickly. Your support means a lot to us, and we look forward to serving you again soon!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Quick and well packaged delivery

Quick and well packaged delivery

January 27, 2026
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Reply from progrooming.co.uk

Hi David,

Thank you so much for your kind review! We’re really pleased to hear that your delivery was quick and well packaged. We truly appreciate your support and hope to serve you again soon.

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Package arrived very quickly with bits…

Package arrived very quickly with bits I desperately need to keep working.

February 2, 2026
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Reply from progrooming.co.uk

Hi Pamela,

Thank you so much for your kind feedback! We're really glad your package arrived quickly and helped you keep things running smoothly. We truly appreciate your support and look forward to helping you again soon.

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Received the goods very quickly.

Received the goods very quickly.

January 30, 2026
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Reply from progrooming.co.uk

Hi Jill,

Thank you so much for your review! We’re really pleased to hear your order arrived quickly. We appreciate your support and hope you enjoy your goods!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

prompt delivery and well packaged

prompt delivery and well packaged. New product to try out as didnt stock my usual.

January 30, 2026
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Reply from progrooming.co.uk

Hi Eleanor,

Thank you for your lovely feedback! We’re glad to hear your order arrived promptly and was well packaged. We hope you enjoy trying the new product and look forward to seeing you again soon.

Best Wishes,
Pro Grooming

Rated 4 out of 5 stars

Product is very good but the heat…

Product is very good but the heat setting switch appears to have been put back to front. It's not a problem, just have to remember to put the switch to the low setting to get the highest heat output and vice versa!

December 2, 2025
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Reply from progrooming.co.uk

Hi Darren,

Thank you for taking the time to leave a review. We’re really pleased to hear that you’re happy with the product overall. We appreciate you flagging the heat setting switch and understand how that could be a little confusing at first. We’ll be sure to pass this feedback on to our product team, as comments like yours help us improve. Thanks again for your support and for sharing your experience.

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Tip top

Product was shipped quickly. One item was missing but the Progrooming team responded immediately to my email and sent a replacement. Excellent service.

November 28, 2025
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Reply from progrooming.co.uk

Hi Mr Pickersgill,

Thank you so much for your kind review! We’re glad to hear your order arrived quickly, and we sincerely appreciate your understanding about the missing item. Our team is always here to help, and we're delighted we could resolve things for you right away.

Thanks again for choosing Pro Grooming, we look forward to serving you again!

Best Wishes,
Pro Grooming

Rated 4 out of 5 stars

I'm pleased with the grooming table…

I'm pleased with the grooming table however had no contact to say when it was being delivered and it was lucky that I was in.

November 24, 2025
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Reply from progrooming.co.uk

Hi Kay,

Thank you for your review! We’re really pleased to hear that you’re happy with your new grooming table.

We’re sorry that you didn’t receive any delivery updates, that’s not the smooth experience we aim to provide. We’ll look into this with our delivery partners to ensure better communication going forward.

We’re glad it arrived safely, and we truly appreciate your feedback. If you need anything else, we’re always here to help!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Excellent

Having never had a dog that requires 'proper' grooming I found Pro Grooming a life saver! Easy to navigate website, excellent products and quick delivery. I'll be definitely back for more things soon.

September 1, 2025
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Reply from progrooming.co.uk

Hi Laura,

Thank you so much for your lovely review! We’re delighted to hear that you found our website easy to use and our products helpful for your dog’s grooming needs. It’s great to know your experience with Pro Grooming has been a positive one. We really appreciate your support and look forward to helping you again soon!

Best Wishes,
Pro Grooming

Rated 3 out of 5 stars

6 day delivery

October 6, 2025
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Reply from progrooming.co.uk

Hi Cedric,
Thank you for your feedback. We’re sorry your delivery took 6 days - unfortunately, there were some courier delays outside our control. We always aim to dispatch orders promptly and appreciate your patience and understanding.

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Ruby’s grooming table.

Quick delivery from order, slight hick up with courier but all sorted in 24 hours. Good solid quiet table.

October 6, 2025
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Reply from progrooming.co.uk

Hi,

Thank you so much for your kind review! We're delighted to hear that Ruby’s grooming table arrived quickly and that you’re pleased with the quality. We’re sorry to hear there was a small hiccup with the courier, but glad it was resolved quickly. We really appreciate your feedback and hope Ruby enjoys her new grooming setup!

Best Wishes,
Pro Grooming

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