I’ve now ordered two electric grooming tables and, most recently, a stand dryer from this company, and I honestly couldn’t be happier! Delivery is super fast, communication is brilliant, and w... See more
Company replied
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See what reviewers are saying
I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... See more
Company replied
Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... See more
Company replied
I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... See more
Company replied
4.6
Excellent
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great Service
Kept in touch re delivery, even though I submitted my contact number incorrectly! One of the few companies who are proactive, not receive.
July 2, 2023
Reply from progrooming.co.uk
Hi Melanie
Thank you taking the time to leave us positive feedback.
We do try our very best to ensure our customers receive their goods and a smooth, hassle free delivery procedure.
We look forward to you shopping with us again in the future.
Best Wishes
Pro Grooming
Great service
Great service, fast delivery, packaged well. My fault I wish I had bought a little bit bigger table
June 26, 2023
Reply from progrooming.co.uk
Hi Jane,
I am sorry you are not completely satisfied. If the item has not yet been assembled and you have the packaging, we do have a 14 day returns procedure, if you would like to return the item to us?
Thank you for the positive feedback on the service and delivery, it helps other customers prior to ordering.
Best wishes
Pro Grooming.
Excellent product and service
June 20, 2023
Reply from progrooming.co.uk
Hi Jane
Thank you for kindly leaving us a great review, it is greatly appreciated that our customers take time out of their busy day to do this.
Take Care and Best Wishes
Pro Grooming
I prefer to shop from independent businesses like Pro-grooming
Pro-grooming offer a good range of products and I prefer to shop from independent and family businesses. Service was great -thanks
June 13, 2023
Reply from progrooming.co.uk
Hi Jo,
Great to hear you like to shop locally, we are a small family run business, aiming to bring all of our customers a varied range of products at competitive prices.
Thank you for taking the time to leave us positive feedback.
Best wishes
Pro Grooming
Fast delivery competitive price
June 15, 2023
Reply from progrooming.co.uk
Hello James
Thank you for the excellent review.
We look forward to doing business with you in the future.
Best wishes
Pro Grooming
I would have preferred a exchange…
I would have preferred a exchange instead of a refund but did not get a response from the company , if a exchange was not possible due to not having the item l needed that’s fine but know communication .
June 4, 2023
Reply from progrooming.co.uk
Hi Kathryn
Thank you for your feedback.
Unfortunately we have received a cyber attack and had no way of contacting customers.
Rather than waiting the best part of a week, we have processed any returns through as refunds rather than making our customers wait any longer.
Apologies for the inconvenience this may have caused you.
Please email us and a member o f the team will be happy to discuss any queries on products with you and assist you further.
Best wishes
Pro grooming
It took a long time searching for what…
It took a long time searching for what we needed and found the website clear and we easily spotted what we were looking for.
Communications were prompt and clear and purchased items were satisfactorily packed & rec'd quickly & in good condition too.
We will certainly be back in touch with the 'progrooming' team should we need to purchase similar products in the future.
A happy customer resident in the Kingdom of Bahrain.
June 4, 2023
Reply from progrooming.co.uk
Hi Tim
Thank you kindly for leaving us a positive review.
I am pleased you found exactly what you were looking for on the website.
A team member is available should you require any assistance in the future.
Best wishes
Pro Grooming
Excellent delivery goods well packaged.
May 24, 2023
Reply from progrooming.co.uk
Hi Susan
Thank you so much for the 5* review.
Good to hear your order arrived safely.
Take care and best wishes
Pro Grooming
Great experience- great products
Great experience. Good communication and delighted with the product i purchased. Thank you
May 16, 2023
Reply from progrooming.co.uk
Hi there,
Thank you so much for the positive feedback.
I am glad to hear you are pleased with your Pedigroom Bath.
Best wishes
Pro Grooming
Quick swift service 😁
May 8, 2023
Reply from progrooming.co.uk
Hi David
Thank you for taking the time to leave us a positive review and share your experience.
Best wishes
Pro Grooming
Reply from progrooming.co.uk
Hi Mrs Morley
Thank you for leaving us a great review, it really is appreciated.
Best wishes
Pro Grooming
Valid purchases
The dryers purchased have been great value for money and the email response made but the company and information given was second to none. I would highly recommend.
April 19, 2023
Unprompted review
Reply from progrooming.co.uk
Good afternoon Peta,
Thank you for taking the time to leave us a great review and sharing your experience.
Kind regards
Pro Grooming
AVOID! Poor quality equipment, breaks less than 12 months in without warranty protection!
I bought a Pedigroom Blow Dryer / Blaster White 10 months ago and it has broken twice in that time. The final time being the end of it's function.
Pro Grooming said "the manufacturer says this is not covered in the warranty". so what is?! A machine that does not work which means i have to purchase another one.
I purchased equipment from Pro Grooming for my new salon, i would have continued to buy from them if they protected their customers and sold quality goods, or at least covered them when they break less than 12 months into use! Sad to say I won't be spending anymore money with Pro Grooming as my salon business grows into multiple stores.
March 11, 2022
Unprompted review
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