Pro Marine Store Reviews 199

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

There’s so much choice when ordering on Google I checked this firm out pre hand because have been ripped off on a Google site before also rang them and was impressed by there phone Manner.ordered a ex... See more

Company replied

Rated 5 out of 5 stars

Was looking for a product being sold out in the Netherlands and did send Pro Marine Store an e-mail to give it a try and see whether I could buy what I needed overseas. Got a reply in 15 minutes and a... See more

Company replied

Rated 4 out of 5 stars

"Although I paid 9GBP for express delivery I still haven't received it so I can't review it." Edit: I think a good measure of a company's integrity is how fast the fix stuff when it goes wrong. W... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service, answered all my questions in support of purchase of an e-propulsion sprint and accessories. Ben was very helpful and clearly knows the products very well. Was an unusual pl... See more

Company replied

Company details

  1. Sailing Store
  2. Marine Supply Store

Written by the company

The UK's biggest ePropulsion dealer for all electric outboard motors and Pod drives, the future of powering your dinghy and boat! The UK's only marine dealer of Aceleron serviceable lithium batteries and a major dealer in EcoFlow lithium battery powerstations. We live for off-grid solutions using just the sun.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

199 reviews

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Rated 5 out of 5 stars

Very happy with electric outboard.

Very quick delivery. Really well-packaged. Quick to respond to a problem entirely of my own making.

August 8, 2022
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Reply from Pro Marine Store

Fantastic, glad all is sorted, have a great season on the water

Rated 5 out of 5 stars

Very helpful and responsive

Very helpful and responsive, responded quickly to email and phone calls and adapted the order where necessary. Would certainly recommend this company.

August 6, 2022
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Reply from Pro Marine Store

Thank you very much for your review, glad all is well, have a great season on the water

Rated 5 out of 5 stars

Very responsive, fast and reliable

Very responsive and patient with all my questions, was in contact with Ben, bought an electric outboard, got delivered next day as promised, I can fully recommend this store. Thanks to Ben!

July 29, 2022
Unprompted review
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Reply from Pro Marine Store

Thank you! Always happy to take the time to advise and make sure you are getting the product that is right for you. Have a great time on the water

Rated 5 out of 5 stars

What I expected to happen

What I expected to happen, happened. Very prompt responses from the company. Excellent service thus far.

July 25, 2022
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Reply from Pro Marine Store

Many thanks, I hope you have a great time using the products this summer

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Item arrived in great condition 👍🏻

July 24, 2022
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Reply from Pro Marine Store

Many thanks, have a great season on the water

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt delivery. Great communication - even got an email reply to a query out of office hours to confirm when the item would be delivered (received the next day). Thank you.

July 22, 2022
Unprompted review
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Reply from Pro Marine Store

Thank you, we are more than happy to help and keep the communication as clear as possible

Rated 5 out of 5 stars

Highly recommended

Highly recommended, (not said lightly) received great customer service with very helpful pre sales support, and was a genuine pleasure to deal with .. looking forward to putting to good use now .. will be back 😎

July 19, 2022
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Reply from Pro Marine Store

Thank you Colin, have a great season on the water from the team

Rated 5 out of 5 stars

Great service from Pro Marine Store

Great service from Pro Marine Store. I hadn't used them before but they were one of only a handful of sources for the item I needed so I decided to give them a try. Couldn't happier. Not only did they have the exact item I needed (and I've been waiting over a year for my local supplier to get stock), but the price was competitive and delivery quick and easy with useful (and accurate!) tracking information. This transaction has given me the confidence to use them again in the future.

June 27, 2022
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Reply from Pro Marine Store

Many thanks for the lovely review, we really are happy you had a great experience!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery, very helpful on the phone before I ordered. Looking forward to trying out our new Vaquita kayak/canoe motor on our Thames canoeing trip this week.

June 22, 2022
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Reply from Pro Marine Store

Thank you Steve, have a great time on the water this summer!

Rated 5 out of 5 stars

I bought an ePropulsion Spirit 1.0 Plus…

I bought an ePropulsion Spirit 1.0 Plus from Pro Marine Store and received great customer service. All my questions were answered by their team and it's a great product!

June 9, 2022
Unprompted review
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Reply from Pro Marine Store

Thanks Craig, always glad to advise on the right electric outboard motor for you

Rated 5 out of 5 stars

Ben was extremely helpful and even…

Ben was extremely helpful and even charged up the motor so we could go straight out with our kayak. Will definitely be using the company again.

June 5, 2022
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Reply from Pro Marine Store

thanks Dan, i hope you had a great day on the water, you certainly caught the better weather!

Rated 5 out of 5 stars

Ordered a discounted subscription to…

Ordered a discounted subscription to SavvyNavvy via the website on a Saturday, received details on a Sunday afternoon although wasn't expecting it until Monday.

All worked fine, so couldn't really have been a better interaction.

May 12, 2022
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Reply from Pro Marine Store

many thanks Christopher, hope you love the navigation!

Rated 5 out of 5 stars

Received excellent service from Ben

Received excellent service from Ben. Very fast responses and good instructions. Would highly recommend.

May 8, 2022
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Reply from Pro Marine Store

Many thanks, we do our best to be quick and efficient! have a great summer

Rated 5 out of 5 stars

Thanks to Pro Marine Store.

I asked Pro Marine Store to help me get Savvy Navvy, I spoke Ben he was very helpful, he ran through the installation with no fuss or complications, it is now up and running perfect.
I would recommend Pro Marine Store definitely.
A special thanks to Ben for his great help and patience.
Thanks John Snoad.

April 28, 2022
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Reply from Pro Marine Store

Thank you John, very happy to be able to help you set up the Savvy Navvy software, have a great season on the water

Rated 5 out of 5 stars

Good service

I ordered the item from Pro Marine and it was delivered earlier than expected plus it was exactly as described

April 25, 2022
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Reply from Pro Marine Store

many thanks David, have a great summer!

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