Prophecycricket Reviews 161

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the bats, which are described as powerful, beautifully made, and performing exceptionally well. Many people highlight the excellent customer service, noting the pleasant, responsive, and caring staff. The equipment, including pads and gloves, is frequently mentioned for its comfort and protective qualities, with many recommending the brand for its reliable and top-notch gear. However, some customers reported dissatisfaction with the quality of certain products, specifically bats that had knots, filler, or poor finishes, and some experienced issues with durability, with bats splitting after minimal use. A few other people also felt that some items, like softs or bags, seemed cheap or had issues with stitching and zips, not meeting their expectations for the price paid.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality and performance of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the top-notch craftsmanship, balance,... See more

Value for money

Users describe ambiguous interactions with value for money, with some customers finding certain products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before this year, I hadn't heard of Prophecy but I took a chance and I couldn't be happier. I bought pads, gloves and a bat from their Bushido range and, aside from having incredibly aesthetica... See more

Rated 5 out of 5 stars

Just bought a sensational Bushido in Harrow size for my son. 2lb 7oz. 20 straight grains, glorious pick up, lovely ping and stunning decals. What can I say; it’s an amazing product. 6* if possib... See more

Rated 5 out of 5 stars

I love this brand. The quality of their equipment is brilliant, their bats are powerful and beautifully made and their customer service is top notch. I will definitely be buying from them again

Rated 5 out of 5 stars

I’ve been really impressed with Prophecy Cricket and the quality of their bats. The craftsmanship is top-notch — perfectly balanced, great pickup, and incredible performance straight out of the box. Y... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

161 reviews

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No history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

ProphecyCricket has been excellent and…

ProphecyCricket has been excellent and would highly recommend. The kit is just what I wanted and, compared with a lot of suppliers out there, brilliant value for money. I’ll be getting more kit from them.

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Impressive kit!

Kit arrived and I am totally impressed with it. The larger kit bag is literally one of the best I've seen and by far best I've personally owned. Loads of space and looks smart. Got the limited edition bat - pings like a bat twice the price to be honest! Helmet also really good for the price - lighter than I was expecting! Can't really fault any of it. Recommended.

[Ordered kit bag, pads, gloves, helmet, bat.]

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great gear

Great gear. The bat especially is of great quality and pings

If you’re someone who counts grains then maybe not for you. If you’re someone who actually uses the bat/gear, then definitely give it a try

May 17, 2022
Unprompted review
Rated 1 out of 5 stars

So an update to our last review - Did not improve!

So an update to our last review.
We sent back a faulty bag and gloves that came apart within (bag - 3 weeks, gloves 6 weeks) the time specified. They refuse to answer emails and offered a refund which we are still to receive of £85. We paid a carriage of nearly £20 to return and to have less returned to us than paid is appalling. A company that is supposedly just trying to start off has very poor customer service. The bat pings well in the centre but does not look like a grade 1 bat which in my opinion should be more uniform in lines, agree with a fellow reviewer.
Be aware, this company has incredibly poor customer service and all returns are at your own expense. I am currently in discussions with trading standards ... stay away!

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Received wrong items and were quick to change and compensate. Can't complain.

I am not sure if the grade 1 bats are actually grade 1. They look more grade 2 to me but that could just be my opinion. The only reason I say is the grains on a grade 1 are usually very uniforn. But like I said that could be my opinion. The real test will be when out in the middle.

Great company though. Can't fault their effort.

February 16, 2021
Rated 1 out of 5 stars

I purchased the oracle ‘pro’ bundle…

I purchased the oracle ‘pro’ bundle having been awarded sponsorship from this brand for 2021. However, when it arrived, my bat was a long way off from the quality I wanted/expected it to be. Frankly, had I been in a shop it would’ve been a bat I wouldn’t have looked twice at, never mind picked up or considered buying. The bat was sent out for delivery a day after I sent the company the spec for the bat and how I wanted it to be made, making me think there was no way they had produced a bat to my spec that quickly. My doubts were proven correct when it arrived and I was very disappointed. Although the soft gear and bag were acceptable, I wouldn’t recommend this brand or their bats to any player who takes their cricket seriously and wants a top of the range bat like one they’d find in any cricket shop.

February 3, 2021

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