Prowsephillips Reviews 69

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and professional approach, making them feel supported throughout their journey. The service provided is frequently described as outstanding, with many people appreciating the clear explanations and efficient handling of their cases. Reviewers are particularly impressed with the quick response times and the constant communication received. However, some customers also noted occasional difficulties with communication, mentioning that it could sometimes be hard to get in touch. A few other people also felt that the company's record-keeping was poor and that they were confused by legal jargon.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and clear... See more

Service

Customers consistently note positive experiences with service, often highlighting the professional and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the professionalism, responsiveness,... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers report difficulty reaching the company,... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service Everyone right from the beginning have been brilliant from initially explaining what services they will provide for me. Constant updates and very easy and friendly when I hav... See more

Rated 5 out of 5 stars

I honestly can’t thank Prowse Phillips enough for everything they’ve done to help me. I was in such a difficult situation with my debts during pregnancy and maternity leave, and I didn’t know wher... See more

Rated 5 out of 5 stars

Since I started with Prowse Phillips I felt like a weight was lifted off my shoulders. They are very professional and explained the situation to me in easy down to earth terms. As it has progressed I... See more

Rated 5 out of 5 stars

Finding Prowse Phillips was the best thing that could have happened to me while I was struggling and drowning in debt. They have kept up constant communication, and while my credit score has taken... See more


Company details

  1. Law Firm

Written by the company

We are a civil litigation law firm specialising in the following areas:- - Housing Disrepair - Credit Resolve - Financial Mis Selling - Personal Injury


Contact info

4.2

Great

TrustScore 4 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Credit Resolve

I have used Prowse Phillips to help me get back on track with a range of debts I had and they have been great and managed to secure a significantly lower repayment in one and find breaches in two others resulting in them being unenforceable. It has really helped with sort my finances and slowly get back in my feet.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I have been with Prowse Phillips laws…

I have been with Prowse Phillips laws for nearly 2 years with debt problems. They have helped me written off most of my debt and managed the rest and nearly done . I will recommend this company to anyone who is struggling with a debt to get in touch with them .

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Review for Prowse Phillips

Review for Prowse Phillips



I don’t know where to start. I received a call from someone about dept management..

I was in debt and couldn’t manage my debts, I tried as hard as I could… I had quite a few credit cards and a loan. In the past I paid all of these debts on time and lots of interest for over 30 years . They kept giving me more credit and I took it thinking I could pay it back. I did pay them all for over 30 years They all earnt a lot from me ..



Then work went sideways I kept working and kept paying as much as I could for a few years until the credit cards and banks wanted more than I could pay. Work was Hard to get. Then crunch time I couldn’t pay my bills. I kept up with gas and electric. Just. I contacted step-change and other organisations to help me, we filled out forms and did all the income and expenditure. Ok so it helped for a while



i will cut this short. Anyone who has been in this position will understand



You don’t want to take calls

You don’t want to open your own front door

Emails are like Please leave me alone.



To anyone that has felt anything like this please contact Prowse Phillips You are more than welcome to contact me too. BUT I CAN SLEEP. I cannot thank Abby and Kacey for what they have done for me so far

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Been with Prowse Philips for 9 month

Been with Prowse Philips for 9 month, found them to be supportive/ understanding and working hard with Charlie handling my case issue. Would reccomend to anyone in a similar situation to contact them.

October 23, 2025
Unprompted review
Rated 4 out of 5 stars

I managed to write off a lot of my…

I managed to write off a lot of my debts. I didn't believe they could do it, but it's true and after 2 years of horrendous life following a breakdown and high business debts, half have been cleared and I can see some light at the end of the tunnel. The people are also very nice to deal with.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Prowse Phillips and can confidently give them a 5-star rating. From the initial consultation to the final outcome, the entire process was easy to deal with and completely stress-free.

The team provided me with great advice and information throughout. I truly appreciated their clear and professional guidance, which helped me understand the legal process of challenging my debt enforceability. They were always responsive and took the time to explain every step in plain language.

In terms of cost, I felt their service offered genuine value for money. The successful outcome they achieved for me significantly outweighed the fees paid. It's rare to find a service of this caliber that is both highly effective and so easy to work with.

If you are looking for professional, clear, and high-value assistance with debt resolution, I highly recommend Prowse Phillips.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Lifted weight off shoulders

Since I started with Prowse Phillips I felt like a weight was lifted off my shoulders. They are very professional and explained the situation to me in easy down to earth terms. As it has progressed I have constant updates and questions answered. The agent assigned to me Abbie Davies has been brilliant and the firm should be lucky to have her . All in all a great decision going with Prowse Phillips thanks guys

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service

Everyone right from the beginning have been brilliant from initially explaining what services they will provide for me.

Constant updates and very easy and friendly when I have any concerns or questions.

Amazing company and services provided to support anyone when they need it.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding level of service

Outstanding level of service. Reassurance and professionalism at its best. Staff are amazing to deal with and they always keep you updated with progress. Would highly recommend. Life changing.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Was sceptical at first

Was sceptical at first. They have gone above and beyond with helping me nothing is ever to much for them. Would recommend this service to anyone

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

All the communications have been excellent. You are kept up to date with all aspects. The customer service is outstanding by every member of staff ive dealt with. The explanations are clear and easy to understand. Very pleased with the service.

September 3, 2025
Unprompted review

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