Prowsephillips Reviews 69

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and professional approach, making them feel supported throughout their journey. The service provided is frequently described as outstanding, with many people appreciating the clear explanations and efficient handling of their cases. Reviewers are particularly impressed with the quick response times and the constant communication received. However, some customers also noted occasional difficulties with communication, mentioning that it could sometimes be hard to get in touch. A few other people also felt that the company's record-keeping was poor and that they were confused by legal jargon.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and clear... See more

Service

Customers consistently note positive experiences with service, often highlighting the professional and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the professionalism, responsiveness,... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers report difficulty reaching the company,... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service Everyone right from the beginning have been brilliant from initially explaining what services they will provide for me. Constant updates and very easy and friendly when I hav... See more

Rated 5 out of 5 stars

I honestly can’t thank Prowse Phillips enough for everything they’ve done to help me. I was in such a difficult situation with my debts during pregnancy and maternity leave, and I didn’t know wher... See more

Rated 5 out of 5 stars

Since I started with Prowse Phillips I felt like a weight was lifted off my shoulders. They are very professional and explained the situation to me in easy down to earth terms. As it has progressed I... See more

Rated 5 out of 5 stars

Finding Prowse Phillips was the best thing that could have happened to me while I was struggling and drowning in debt. They have kept up constant communication, and while my credit score has taken... See more


Company details

  1. Law Firm

Written by the company

We are a civil litigation law firm specialising in the following areas:- - Housing Disrepair - Credit Resolve - Financial Mis Selling - Personal Injury


Contact info

4.2

Great

TrustScore 4 out of 5

69 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Just want to thank Prowse Phillip for…

Just want to thank Prowse Phillip for helping me with my debts and getting rid of the stress. They was very clear and concise with the help they could provide and i now pay an affordable monthly fee and they’re on hand whenever i need them.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

I didn't know this was possible

Amazing service. I didn't know this was possible and doubted it at first but I have had a big chunk of my debt almost completely written off. And I don't receive any horrible mail anymore!!! Massive weight lifted off my shoulders, can't thank them enough.

August 1, 2023
Unprompted review

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