Prowsephillips Reviews 69

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and professional approach, making them feel supported throughout their journey. The service provided is frequently described as outstanding, with many people appreciating the clear explanations and efficient handling of their cases. Reviewers are particularly impressed with the quick response times and the constant communication received. However, some customers also noted occasional difficulties with communication, mentioning that it could sometimes be hard to get in touch. A few other people also felt that the company's record-keeping was poor and that they were confused by legal jargon.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and clear... See more

Service

Customers consistently note positive experiences with service, often highlighting the professional and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the professionalism, responsiveness,... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers report difficulty reaching the company,... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service Everyone right from the beginning have been brilliant from initially explaining what services they will provide for me. Constant updates and very easy and friendly when I hav... See more

Rated 5 out of 5 stars

I honestly can’t thank Prowse Phillips enough for everything they’ve done to help me. I was in such a difficult situation with my debts during pregnancy and maternity leave, and I didn’t know wher... See more

Rated 5 out of 5 stars

Since I started with Prowse Phillips I felt like a weight was lifted off my shoulders. They are very professional and explained the situation to me in easy down to earth terms. As it has progressed I... See more

Rated 5 out of 5 stars

Finding Prowse Phillips was the best thing that could have happened to me while I was struggling and drowning in debt. They have kept up constant communication, and while my credit score has taken... See more


Company details

  1. Law Firm

Written by the company

We are a civil litigation law firm specialising in the following areas:- - Housing Disrepair - Credit Resolve - Financial Mis Selling - Personal Injury


Contact info

4.2

Great

TrustScore 4 out of 5

69 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was worried about my debt and I…

I was worried about my debt and I contact Prose Phillips. This was the best decision I have ever made they handled my case very professionally
I would highly recommend them to anyone.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Well what can I say Prowse Phillips do…

Well what can I say Prowse Phillips do what they say there going to do help you they just get on with the job and they do it well can’t thank you enough and abbey all ways let’s me know what’s going on thank you so much to all at Prowse Phillips

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Prowse Phillips

Without Prowse Phillips Law Ltd and their dedicated team and services there is absolutely no way I could have survived unscathed, financially, mentally, emotionally or health-wise from what can only be described as the tsunami and avalanche of creditor demands, spurious innuendos and mischievous ploys to mention just a few that have plagued my life and world over the past 20 months. As a poor OAP I have found their rates reasonable, affordable, manageable & certainly very good value for money considering the invaluable ongoing services I continue to receive. Thank you Guys.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

£70,000 Debt Completely Written Off

For nearly 10 years, I've been working with Leon Doherty, case handler at Prowse Phillips, who has provided exceptional expert advice throughout my journey. During this time, Leon established that all 7 of my credit agreements were legally unenforceable, resulting in over £70,000 of debt being written off. Yesterday, I received confirmation that my last account has been closed.

Leon has been not only a pleasure to deal with but also incredibly responsive - always taking my calls or contacting me extremely quickly. He consistently reassured me that everything was in hand and kept me regularly updated on my case progress.

Throughout this lengthy process, Leon's expertise and dedication have been invaluable. His professional approach and attention to detail ensured that every agreement was properly scrutinised. I'm now debt-free thanks to Prowse Phillips' thorough understanding of consumer credit law and Leon's persistent work on my behalf.

I would highly recommend their services to anyone facing similar debt challenges.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, went above and beyond to help me and have done what they promised and keep continuing to do so :) very happy client and have been for over a year.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend in a heartbeat

If you are worried about your debt in any way, please do not hesitate to contact Prose Phillips. This was the best decision I have ever made. I was initially in a DMP which wasn't due to be paid off until 2032. After only a month of using Prowse Phillips, my historical loans have been written off and a huge weight has been lifted. Would recommend in a heartbeat

April 11, 2025
Unprompted review
Rated 4 out of 5 stars

Abby- Overall great service and so grateful

AT FIRST I struggled to get in touch them when I had worries or questions I would ask several times for a phone call and nothing came of it, however since switching case workers to Abby I have have being stress- free and made so much progress, I will say the process is very long and there’s a fee for their service’s however it’s so much better then the thousands of pounds debt i was in. With the help of Abby, I have being able to manage these debts. Me and my family are so grateful of you; for working hard to help struggling families like myself.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Reduce debt

They have made great progress in reducing the debt and the stress. I didn't realise that you could have done this way and very doubtful but prowse Philip have proved me wrong. Thank you great results.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for being so understanding…

Thank you for being so understanding and brilliantly ethical in all your dealings. You really took our circumstances into account because the main reason for your service is to help people. We where really suffering and now we can really get on with our lives. A gift thank you so much!

November 12, 2024
Unprompted review

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