Pup Chic Boutique Reviews 

238
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the amazing quality of the products, highlighting the stunning designs, brilliant colors, and perfect fits for their beloved pets. People note that the various accessories look fantastic, feel exceptionally well-made, and are clearly built for both everyday comfort and long-lasting durability during walks. Consumers frequently mention the extremely fast delivery times and the reliable shipping service provided when ordering items online. Reviewers also deeply appreciate the friendly guidance, helpful advice, and useful sizing information available on the site, ensuring that every purchase meets their exact needs.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the incredible quality... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well-made dog... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and approachable. People report receiving... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So helpful for any questions I had in size and use. Watching the tic tok lives really helped and is great seeing all the examples. Delivery was very quick and you can harness I brought is amazing qua... See more

Rated 5 out of 5 stars

I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use ro... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.


Company details

  1. Pet Store
  2. Fashion Accessories Store

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

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4.9

All reviews

(238)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent for giant breeds

I was looking for a harness for my giant breed dog (Newfoundland) after he injured his neck and we couldn't use his usual collar.
He is already recovering from major leg surgery so he has to walk as part of his rehab BUT cannot be allowed to walk too quickly!
I wanted one that was a Y shape (the other kinds I had read restrict their natural movements and can cause shoulder problems) was padded nicely to make it comfortable, had a front clip to reduce to pulling, was easy to get on and off and was the kind that didn't need tension on the lead to stay up so that when he can go off his lead again it will still be suitable.
I asked in several dog Facebook groups and this brand was recommended by a lot of people and luckily I found the design I liked was reduced in the xl!
Used it last night for the first time and it worked well.
My only suggestions for improvement would be a next day delivery option as we were in the position of being unable to walk our boy until we got a harness as we couldn't use his usual collar so we had to buy a different harness to use temporarily until this one arrived, which with the weekend in between took 6 days.
Also a larger or extra front clip to attach a light or tags would be a bonus! (with giant breeds a light up tag on the back doesn't work as well as they're higher up!)
I would also like the option of plain colours and a waterproof leather type fabric as I think our boys will get them muddy very quickly! but I understand that most people will be drawn to the fun designs!

January 31, 2026
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Thank you so much for your lovely review,, sadly we don't get a collection at the weekend, but there is an option for Royal Mail 24 tracked which would have got you your deliver on Tuesday. I can see from Royal Mail that they took a day longer than normal to deliver it to you, so I'm sorry that it didn't get to you as quickly as you had hoped. If you order before midday on a weekday we always pack and ship the same day and if you select 24 tracked shipping you would get it the following day.

Rated 5 out of 5 stars

Gorgeous Otterly Lovely harness

Love the harness, it’s so cute! What we didn’t realize was when we received it that the logo was upside down on the harness, Sam swapped it over with no problem at all. We received it back so quickly. It’s definitely a 5 star from us!! Thank you! ✨✨✨✨✨

January 15, 2026
Pup Chic Boutique logo

Reply from Pup Chic Boutique

So pleased you love it, and I can't believe I didn't spot it when I packed it but glad I did when I spotted your Instagram story and contacted you.

Rated 5 out of 5 stars

Absolutely fantastic small business.

Absolutely fantastic small business.
I was super happy with my Otter collection, it’s stunning & so very well made !
The customer service I couldn’t fault. Sam kept me up to date the whole process & gave me so much help and advice choosing the correct size and even the best deal !!
I’ll definitely be back. Thank you so much

November 27, 2025
Rated 5 out of 5 stars

This is my second order from Pup Chic…

This is my second order from Pup Chic and it definitely didn’t disappoint! the leave-in conditioner is perfect for my double coated dog! the woodland wonderland sailor bow is beautiful and perfect for winter walks!

November 11, 2025
Rated 5 out of 5 stars

Love it!!

From the start of my order, Sam was brilliant in assisting me by explaining the size chart and even recommended a few designs that would compliment my pup, Obi’s, coat colour!
Ordered the unicorn tactical harness and we love it! Such good quality, it’s sturdy and so handy with the 3 click, making it easier to put on and therefore adjustable as Obi grows!

October 7, 2025
Rated 5 out of 5 stars

Autumn design dog collar.

I ordered a collar for my dog. It arrived promptly, well packaged and the quality and design is very good. He looks very smart and we have had some lovely comments.

October 3, 2025

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