Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more
I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.
This is my second order from Pup Chic and it definitely didn’t disappoint! the leave-in conditioner is perfect for my double coated dog! the woodland wonderland sailor bow is beautiful and perfect for... See more
Company details
Written by the company
We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.
Contact info
United Kingdom
- pupchic.boutique
4.8
Excellent
229 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a fabulous small business
Such a fabulous small business, Sam helps advise on the correct sizing and the products are fantastic quality!
March 31, 2025
Very happy arrived on time and the vest…
Very happy arrived on time and the vest for my dog fitso nice
March 23, 2025
Grooming Leggings
I bought these to wear at work, as a dog groomer I have tried soooo many different type of leggings and "hair resistant" leggings and none of them have ever worked! So thought I would give these ones a try after being recommended and I am not disappointed! They have so many pockets and I dont feel like a cactus as the end of the day! So I've ordered another pair and will probably get a 3rd because why not 😅
March 23, 2025
Quick delivery. Good price. Great product.
Quick delivery. Good price. Great product.
Harnesses look to be very well made and great designs.
February 28, 2025
The style and design of the…
The style and design of the harness/lead set is awesome and the quality of the items are well worth the money!
March 1, 2025
Best dog accessory company ever!
My experience is great with this business, the lady so kind, and helpful if theres any questions you have or want to know about her products.
February 14, 2025
Always excellent
Always excellent. Deliveries are always well packed and efficiently delivered
February 24, 2025
Great service
Great service, and really fun products for the little pups! Will buy from again.
February 5, 2025
Reply from Pup Chic Boutique
Thank you
PupChic has really good high quality…
PupChic has really good high quality treats for dogs. The selection of chews I bought went really well with my dog’s diet, especially considering he has a sensitive stomach. I will definitely be ordering from here again but the only downside is that the delivery charge is a bit expensive for me so I might have to wait awhile to be able to afford the treats & delivery.
January 23, 2025
Reply from Pup Chic Boutique
Sorry to hear you feel the delivery charge is expensive, we actually only charge you the postage and swallow the cost of the packaging and haven't increased our shipping costs in four years despite the recent shipping increases. We offer free shipping on orders over £35 usually (currently orders over £25) so if you add a few extra treats to your basket you can save money on the shipping cost.
Such a lovely lady and is very…
Such a lovely lady and is very informative with all her products
January 31, 2025
Reply from Pup Chic Boutique
Thank you
I found the experience of
I found the experience of, from asking advice of the product to the purchase & delivery absolutely brilliant. I sent a message to the owner, it was such a prompt & informative reply and too be honest I could not find any fault what so ever. Top product & top customer service.
January 28, 2025
Reply from Pup Chic Boutique
Thank you so much
Stunning dog accessories had numerous…
Stunning dog accessories had numerous things all amazing quality five stars
January 22, 2025
Beautiful purchases.
Xs size fits my toy poodles everything pup chic does you are guaranteed amazing quality, and fast replies from seller/owner if you have a query.
I've also purchased leggings and a hoody to match dog harnesses collar and lead, who doesn't want to be matching with their dogs! Dog treats are good too and kept my bunch chewing. I wish I had come across sooner.
January 8, 2025
High quality
Easy to use the website and every thing comes Well package, high quality products, fast delivery
January 10, 2025
I absolutely love everything these…
I absolutely love everything these guys bring out, such fabulous quality, and Pickle always looks amazing !!!!!!
January 5, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.