Pup Chic BoutiqueReviews 

233
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, especially the harnesses and leads, which are described as well-made and stunning. Many people appreciate the excellent fit and the wide range of items available, including accessories and clothing for pet owners. Reviewers frequently highlight the owner's helpfulness, friendliness, and dedication to providing advice and ensuring customer satisfaction. The overall service is consistently rated as excellent, with many customers expressing their intention to purchase again. However, some customers experienced issues with a collar that repeatedly unclipped itself, rendering it unreliable and unsuitable for its intended purpose, even after receiving a replacement.

What people talk about most

Product

People report positive experiences with product quality, highlighting the excellent craftsmanship of dog... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of dog accessories,... See more

Staff

Consumers find staff to be exceptionally helpful and friendly, often going above and beyond to assist.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use ro... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.


Company details

  1. Pet Store
  2. Fashion Accessories Store

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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4.9

All reviews

(233)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful purchases.

Xs size fits my toy poodles everything pup chic does you are guaranteed amazing quality, and fast replies from seller/owner if you have a query.
I've also purchased leggings and a hoody to match dog harnesses collar and lead, who doesn't want to be matching with their dogs! Dog treats are good too and kept my bunch chewing. I wish I had come across sooner.

January 8, 2025
Rated 5 out of 5 stars

Love the designs

Very quick delivery. Brilliant products-I love the harness and collar designs and they fit my dog really well. He looks really handsome in his bandana too.

December 20, 2024
Rated 5 out of 5 stars

We love Pupchic Boutique 👏🏻

I’ve been shopping with Pupchic since 2022 and I have nearly every single harness they have! They’re affordable, cute but functional! I love all the colours and designs and it makes me so happy seeing my dog brightening up a room with the fab colours! The service is always amazing! From the packaging to the email updates! Would highly recommend 👏🏻

November 30, 2024
Rated 5 out of 5 stars

Thank you so much for my beautiful…

Thank you so much for my beautiful woodland leggings, they are the second pair of leggings that I have had from you and they are just the best quality! Love the pattern too. Also got a brilliant discount with your black Friday deal. Thank you, thank you.

December 1, 2024
Rated 5 out of 5 stars

Amazing product…

This was extremely fast processing and shipping! Said it would take 3-5 weeks and it was here in a week.

October 6, 2024
Pup Chic Boutique logo

Reply from Pup Chic Boutique

So pleased it arrived so quickly

Rated 5 out of 5 stars

Fabulous

Fab. Website easy to use. Order dispatched and delivered quickly

September 17, 2024
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Thank you so much for the review

Rated 5 out of 5 stars

Love the hoody!

Items were correct and arrived in good time. Hoody is beautiful and fit very well. Will buy from here again

August 23, 2024
Rated 5 out of 5 stars

Poodle Perfect

Outstanding customer service and my leggings are not only a lovely fit but excellent quality. Look lovely on the website but even better in real life.

July 30, 2024

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