Pup Chic Boutique Reviews 229

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like dog accessories and clothing are well-made and visually appealing. Many people appreciate the unique designs and the perfect fit of harnesses and collars. The staff is frequently highlighted for being approachable, friendly, and helpful, offering advice and assisting with sizing. However, some people were dissatisfied with specific product issues, such as a collar that repeatedly unclipped, rendering it unreliable. A few other people also felt that the packaging could be improved.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Customers praise the beautiful products, lovely harnesses,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being lovely,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.

Rated 5 out of 5 stars

This is my second order from Pup Chic and it definitely didn’t disappoint! the leave-in conditioner is perfect for my double coated dog! the woodland wonderland sailor bow is beautiful and perfect for... See more


Company details

  1. Pet Store
  2. Fashion Accessories Store

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

229 reviews

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Rated 5 out of 5 stars

Love the designs

Very quick delivery. Brilliant products-I love the harness and collar designs and they fit my dog really well. He looks really handsome in his bandana too.

December 20, 2024
Rated 5 out of 5 stars

We love Pupchic Boutique 👏🏻

I’ve been shopping with Pupchic since 2022 and I have nearly every single harness they have! They’re affordable, cute but functional! I love all the colours and designs and it makes me so happy seeing my dog brightening up a room with the fab colours! The service is always amazing! From the packaging to the email updates! Would highly recommend 👏🏻

November 30, 2024
Rated 5 out of 5 stars

Thank you so much for my beautiful…

Thank you so much for my beautiful woodland leggings, they are the second pair of leggings that I have had from you and they are just the best quality! Love the pattern too. Also got a brilliant discount with your black Friday deal. Thank you, thank you.

December 1, 2024
Rated 5 out of 5 stars

Amazing product…

This was extremely fast processing and shipping! Said it would take 3-5 weeks and it was here in a week.

October 6, 2024
Pup Chic Boutique logo

Reply from Pup Chic Boutique

So pleased it arrived so quickly

Rated 5 out of 5 stars

Fabulous

Fab. Website easy to use. Order dispatched and delivered quickly

September 17, 2024
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Thank you so much for the review

Rated 5 out of 5 stars

Love the hoody!

Items were correct and arrived in good time. Hoody is beautiful and fit very well. Will buy from here again

August 23, 2024
Rated 5 out of 5 stars

Poodle Perfect

Outstanding customer service and my leggings are not only a lovely fit but excellent quality. Look lovely on the website but even better in real life.

July 30, 2024
Rated 5 out of 5 stars

Oodles of Poodles

Purchased a fabulous Oodles of Poodles harness, lead and bag for Mr Poirot my toy poodle pup.
Samantha was so helpful when I needed another one in a slightly larger size. She answered my email straight away and recommended an XS it’s so refreshing to have great customer service and amazing products.
Happy pup, happy me!

June 26, 2024

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