Attempted to call the office three times on the day of my appointment to add SNS. Left two messages and was never called back. Nail technician arrived late and did not have SNS available. I have a 1 w... See more
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Very bad service. I have booked 2 different appointments and only one lady came. They told me that they could not get the other nail technician and would get the other booking confirmed for next day.... See more
Company replied
Hit and miss with manicures. Really just depends on who you get. I like the service, and will continue to use but the skill of the manicurists and also small choice of colors are so varied it’s hard t... See more
Company replied
Great home service, highly recommend Kate! Super nice and quick. I booked the shellac service but changed my mind to do the classic service before she came, but they charged me with shellac service i... See more
Company replied
Company details
Written by the company
Purely Polished is a platform to book on-demand mobile beauty and wellness treatments to have in the comfort of your home, office or hotel.
Contact info
2.2
Poor
375 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Danielle Who did my hair and makeup was absolutely brilliant with advice and professional in how my makeup and hair turned out love her work
Danielle Who did my hair and makeup was very professional loved her advice and how my hair and make stayed all. I had compliments from everyone, I received messages from the booking day to keep me informed right until point of arrival on the morning. I will definitely be back
May 9, 2021
Unprompted review
Reply from Purely Polished
Hi Tina, we are so happy to hear you had such a great hair and make up experience with Danielle. I am sure that you looked absolutely radiant! Book back in with us when you want to treat yourself to another pamper!!
Kuan
Kuan, was absolutely wonderful . He arrived on time , was professional and gave a lovely relaxing massage.Highly recommended and will be requesting him in the future.
May 9, 2021
Unprompted review
Reply from Purely Polished
Hi Jacinta, thanks so much for the kind review of Kuan! We are so happy to hear that you had a wonderful experience. Cannot wait to pamper you again soon!
Pedi Pamper Afternoon
We had Hannah and Elnaz booked in to come to our Mother’s Day pamper afternoon and give us pedicures. They were both so lovely and did an amazing job with our group. Highly recommend both ladies and Purely Polished!
May 9, 2021
Unprompted review
Reply from Purely Polished
Hi Samantha, thank you so much for the lovely review. Hannah and Elnaz are amazing - we are so happy that you had such a wonderful Mother's Day experience. Reach back out when you need another pamper!!
Got an awesome deep tissue massage from…
Got an awesome deep tissue massage from Kathryn, shoulders and neck never felt so de stressed .. will definitely highly recommend :)
May 8, 2021
Unprompted review
Reply from Purely Polished
Hi, thank you so much for the lovely review and recommendation of Kathryn, she really is the best!
Magnificent mani
Tonya gave me a beautiful manicure on my back deck. She was very professional and did a great job, using a fantastic range of products. I’m recovering from surgery and am stuck at home for a few weeks, so this was a lovely treat!
May 7, 2021
Unprompted review
Reply from Purely Polished
Hi Louise, its so great to hear that you had such a lovely experience while stuck at home! Tonya is really amazing at what she does! Hope you recover quickly and make sure you reach back out to us when you need another pamper!
Was nice and relaxing in the comfort of…
Was nice and relaxing in the comfort of your own home. Very professional and clean.. played their own relaxing music. Highly recommended
May 6, 2021
Unprompted review
Reply from Purely Polished
Hi Andy, its so great to hear that you had a wonderful at home massage. We love to hear your feedback, so thank you so much for sharing!
Great service from Kathryn
Great service from Kathryn! She avoided my shoulder injury and helped relax all other muscles in my 90 minute massage. She was very attentive and always checking whether the pressure/muscle was okay.
May 5, 2021
Unprompted review
Reply from Purely Polished
Hi Ashleigh, thank you so much for the kind review. Kathryn is really amazing, we are so happy you had such a wonderful experience!
Exceptional service from Nadia
I arranged a manicure and pedicure for my friend as a pamper gift and from the beginning my experience with Purely Polished was pleasant and easy. I was contacted back right away to confirm availability of a beautician with only a days notice.
Nadia, the beautician/nail technician was exceptional. Nadia created the most beautiful and comfortable experience for my friend. She was warm, friendly, professional, thoughtful, patient (my friend bumped her nail Polish a couple of times and Nadia fixed it up and was so kind and gracious). I would book Nadia again in a heartbeat as a gift/pamper experience for a loved one.
Thank you so much Nadia for creating such a special experience for my friend and see you again in the future.
Kinga x
May 4, 2021
Unprompted review
Reply from Purely Polished
Hi Kinga, thank you so much for leaving such a kind review. Nadia is the best and really goes out of her way to make our customers feel special and well taken care of. Make sure you reach out to us when you and your friends need another pamper!
Lovely Relaxation massage
From my wife , Jess.
“Lovely birthday massage in the comfort of home. Lamia was very professional and lovely! Felt very relaxed, so good I even dozed off for a bit during the massage. Would highly recommend:)”
May 2, 2021
Unprompted review
Reply from Purely Polished
Hi Ben and Jess! So wonderful to hear you had such an amazing and relaxing massage experience with Lamia! She really is the best! Reach back out when you need another pamper!
My therapist was amazing!
My therapist was amazing!! Will certainly get her again.
May 2, 2021
Unprompted review
Reply from Purely Polished
Hi Colleen, so great to hear you had such a wonderful experience. Reach back out when you want another pamper!!
Pedicure with Nadia was great
I recently had a pedicure with Nadia and it was fantastic. I was at home with my new born baby and she was so very accommodating to allow me to do what I needed for my little one, while still making sure I felt relaxed and was able to enjoy the treatment. It was also reassuring to know that she was using a range of good quality products.
April 28, 2021
Unprompted review
Reply from Purely Polished
Hi Sandy, thank you so much for the lovely review. It is amazing to hear that you were able to relax and get pampered with your little one around. That is truly what our company is here to do - give you a pamper, at home, while life continues to move around you :)
Relaxation Massage
I booked this home massage for my husband as his birthday gift, and he is so satisfied with the quality. Anastida is nice, friendly and very good in relaxation massage.
April 28, 2021
Unprompted review
Reply from Purely Polished
Hi Carmen, thank you so much for the wonderful review. We are so happy to hear that your husband had such a great birthday experience with the Purely Polished team!
We use Purely Polished a lot
We use Purely Polished a lot! For make-up for photo shoots - all around the country. They are a wonderful business to work with - take all the logistical work off my hands and I can just trust our clients will have their make-up done at the right place and at the right time. And they always look great! Thank you PP team.
April 27, 2021
Unprompted review
Great pampering day for my daughter and…
Great pampering day for my daughter and I. Such a different experience to last time. Thank you Iman, Cassidy and Erin and Amanda for the experience
April 27, 2021
Unprompted review
Reply from Purely Polished
Hi Jacqueline, we are so happy to hear that you had such a better experience this time around. Thank you so much for letting us correct it for you! We always want our customers to leave happy and relaxed!!
A great exhilarating experience
Michelle was so nice, punctual, expert, helpful, and friendly. The Purely Polished team was so helpful and responsive.
I booked a massage pamper for my wife as a surprise, and she really got surprised by the quality.
Thanks to Michelle and Cassidy, my wife immensely enjoyed her day off.
We will book more soon.
April 23, 2021
Unprompted review
Reply from Purely Polished
Hi Ecane, we are so happy to hear you had such a great all around experience with Purely Polished. We are here to make your life easier!! Let us know when your wife needs another pamper and we would love to treat her!
FANTASTIC
my pedicure by Nadia was worth every cent. we were able to sit out on my back deck on a beautiful day. i didn't have to worry about getting back to my car with newly polished nails. FABULOUS. Nadia was friendly, professional and it was one of the best pedicures i have ever had. i haven't stopped telling everyone about it.
April 22, 2021
Unprompted review
Reply from Purely Polished
Hi Jo, thanks so much for the great review - it sounds like you had the ultimate pamper out on your back patio! Make sure to reach back out when you want another pamper with Nadia!!
Michelle was really good
Michelle was really good and I felt very relaxed through the message and at the end my body felt so relaxed.
April 21, 2021
Unprompted review
Reply from Purely Polished
Hi John, its so great to hear you had such a wonderful massage experience with Michelle, she really is the best. Reach back out when you need a little R&R - we would love to pamper you again!
Happy with my expressed mani-pedi at…
Happy with my expressed mani-pedi at the comfort of my own home. Great way for a mini pampering sesh. Thank you Zina!
April 20, 2021
Unprompted review
Reply from Purely Polished
Hi Cynthia, thank you so much for the kind review. Gina is amazing! Reach back out to us when you need another pamper! Nothing like getting it done in the comfort of your own home!
I enjoyed the experience of having my…
I enjoyed the experience of having my nails done at home. Hanah was lovely, polite and very accommodating. I am looking forward to booking her in the future.
April 20, 2021
Unprompted review
Reply from Purely Polished
Hi Christine, it is so great to hear you had such a wonderful at home experience with Purely Polished. Hannah is really amazing!! Can't wait to pamper you again!
Great Service
I had Tonya came to my place really friendly really convenient and excellent service highly recommend them.
April 17, 2021
Unprompted review
Reply from Purely Polished
Hi Britt, thank you so much for the kind review. Tonya is amazing, and getting pampered in your own home is such a unique and relaxing experience, we are so happy you enjoyed it!
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