Attempted to call the office three times on the day of my appointment to add SNS. Left two messages and was never called back. Nail technician arrived late and did not have SNS available. I have a 1 w... See more
Company replied
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See what reviewers are saying
Very bad service. I have booked 2 different appointments and only one lady came. They told me that they could not get the other nail technician and would get the other booking confirmed for next day.... See more
Company replied
Hit and miss with manicures. Really just depends on who you get. I like the service, and will continue to use but the skill of the manicurists and also small choice of colors are so varied it’s hard t... See more
Company replied
Great home service, highly recommend Kate! Super nice and quick. I booked the shellac service but changed my mind to do the classic service before she came, but they charged me with shellac service i... See more
Company replied
Company details
Written by the company
Purely Polished is a platform to book on-demand mobile beauty and wellness treatments to have in the comfort of your home, office or hotel.
Contact info
2.2
Poor
375 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nadia was absolutely fantastic
Nadia was absolutely fantastic. We booked an afternoon of pampering for our group girls weekend away. A fantastic service.
April 15, 2021
Unprompted review
Reply from Purely Polished
Hi Julie, thanks so much for booking in with us for your group pamper! Nadia truly is amazing!! We would love to treat you and your friends again!!
Absolutely loved working with Purely…
Absolutely loved working with Purely Polished on our latest campaign. They were professional, helpful and all around wonderful. All our clients were super happy with the variety of services Purely Polished completed!
April 14, 2021
Unprompted review
Reply from Purely Polished
Hi Uvani, thank you so much for the kind review! We are so happy to hear that all of your clients were happy with their Purely Polished experience! Cannot wait to work with you again!!
Excellent, Professional Service, Highly Recommend!
Booked in with Purely Polished for a session for myself and my wife. It was fantastic Jeena was very professional and did an amazing job with trouble spots. We feel absolutely refreshed and revitalised. Thank you.
April 11, 2021
Unprompted review
Reply from Purely Polished
Hi Matthew, it is so great to hear that Jeena provided such a wonderful experience for you and your wife! Can't wait to pamper the both of you again when you need some more rest and relaxation!
Such a great massage
Such a great massage. So relaxing and just what I needed. Highly recommend!!
April 9, 2021
Unprompted review
Reply from Purely Polished
Hi Lauren, thanks so much for the recommendation! Come back and see us when you need another massage!!
Better than expected
After reading mixed reviews was a bit sceptical, but had amazing experience getting massage from Sam! So convenient to have it at home, feels so relaxed...
April 6, 2021
Unprompted review
Reply from Purely Polished
Hi Yuri, it is so wonderful to hear that Sam was able to surpass your expectations. Getting pampered at home is truly an amazing experience! Can't wait to see you again!
Great masseur
Great masseur. Warm and friendly. Punctual and professional. Massage was great
April 5, 2021
Unprompted review
Reply from Purely Polished
Hi Amanda, we are so happy to hear that you had such a warm and friendly experience. Let us know when you need another relaxation day and we would be so happy to pamper you again!
I am very happy with Zina who provided…
I am very happy with Zina who provided me wax services recently. She was quick as because of my newborn I had very little time to get things done. Zina was on time and she started her task right away and finished within one hour. No pain no marks no burns. All good .
April 1, 2021
Unprompted review
Reply from Purely Polished
Hi Kianat, wonderful to hear your waxing experience was done so well! Can't wait to treat you again from the comfort of your own home!
Magnificent
Magnificent
Gina was professional, friendly and understood my insecurities and illness troubles. So relaxing and can’t wait for my next one.
Thankyou purelypolished
March 31, 2021
Unprompted review
Reply from Purely Polished
Hi Kathy, it is so great to hear that Gina was so kind and attentive to you during your pampering experience. Our team works so hard to ensure everyone has the best pamper possible. Can't wait to get to treat you again!
Great service!
Lamia was so friendly and put me completely at ease to relax and enjoy a lovely massage. Will be using again!
March 28, 2021
Unprompted review
Reply from Purely Polished
Hi Emma, it is always so amazing to hear the amazing experiences our customers have. Lamia is truly amazing!! Hoping to pamper you again soon!
Lenka was great very friendly and…
Lenka was great very friendly and throughout with the facial experiences and thank you Priceline for the lovely prizes as I wouldn't usually treat myself to a facial.
March 24, 2021
Unprompted review
Reply from Purely Polished
Hi Charis, so happy to hear you had an opportunity to treat yourself! Everyone deserves a little pamper every once in a while! Come see us if you want to indulge again!!
Absolutely brilliant massage from…
Absolutely brilliant massage from Anastida!
March 24, 2021
Unprompted review
Reply from Purely Polished
Hi Nicole, so great to hear you had such a wonderful massage. Anastida is the best! Can't wait to pamper you again soon!
Absolutely flawless!
Absolutely flawless!
Fantastic communication in the lead up to our exclusive media event, extremely professional, and excellent massages from the team! Big thank you for everything. Will be booking with Purely Polished for all of our future events!
March 24, 2021
Unprompted review
Reply from Purely Polished
Hi Polly, so happy to hear you had such a great experience with the PP team! We would love to assist with any events you have in the furture!
Reply from Purely Polished
Hi, we are so pleased to hear you had such a wonderful experience with your massage therapist! Cannot wait to get the opportunity to pamper you again in the future!
Good experience
March 19, 2021
Unprompted review
Reply from Purely Polished
Hi Melissa, so happy to hear you had such a great experience with Purely Polished! Can't wait to pamper you again!
Best massage by Lamia!
I just had the most beautiful Swedish massage. Just the right amount of pressure. I feel totally relaxed and calm. All the tension has just drifted away. I cannot recommend Lamia highly enough! Make sure you ask for her. :)
March 12, 2021
Unprompted review
Reply from Purely Polished
Hi Kerrie-Ann! Thank you so much for the wonderful feedback! We are so pleased to hear that Lamia gave you such an amazing massage! Can't wait to pamper you again soon :)
Telly was fantastic
Telly was fantastic. I feel very relaxed after her massage. Definitely recommend her.
March 9, 2021
Unprompted review
Reply from Purely Polished
Hi Josh! Wonderful to hear you had such a great experience with Telly! Can't wait to pamper you again soon!
Kuan was a wonderful massage therapist
Kuan was a wonderful massage therapist. Would definitely recommend him. Not only was he amazing with his massage but he’s kindness and being very friendly was a bonus.
March 8, 2021
Unprompted review
Reply from Purely Polished
Hi Anna, thank you for the lovely feedback! We are so pleased to hear the Kuan provided such a wonderful experience for you! Can't wait to pamper you again soon!
What a delight!
Sevita was great! Very gentle and professional services, awesome communicator, what a delightful experience to my first in-home nails service! I am 8 months pregnant and I feel cared for. Will be back for sure!! Highly recommended.
March 8, 2021
Unprompted review
Reply from Purely Polished
Hi Fiona! Thanks for the wonderful review! Sevita really is the best!! Can't wait to pamper you again soon! :)
My therapist Kate was terrific on time…
My therapist Kate was terrific on time and very good
March 2, 2021
Unprompted review
Reply from Purely Polished
Hi Ms Barrett! So happy to hear that you had such a wonderful experience. Cannot wait to pamper you again soon!
Was a wonderful experience l will never…
Was a wonderful experience l will never forget 🥰😍🤩
February 27, 2021
Unprompted review
Reply from Purely Polished
Hi Fiona! Thanks so much for the wonderful feedback! Can't wait to pamper you again soon!
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