Pure Quartz Reviews 

271
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fabulous service! Don't be misled if you visit their location which is a bit out of the way. Huge range and great pricing. Lee was really helpful in suggesting a few modifications. My kitchen has been... See more

Rated 5 out of 5 stars

Lee from Pure Quartz provided an amazing service from start to finish. The choice of quartz available was fantastic - far more than you typically find in large retail stores. The price was also mu... See more

Rated 5 out of 5 stars

Having been let down on a fitting date by a local Tunbridge wells company (CN* L*******), Pure Quartz came to the rescue! Within a week we had templating and fitting done, using the same stone we want... See more

Rated 5 out of 5 stars

Purequartz has simply been amazing. Their price is reasonable but beyond that the team is great. Lee who manages the customer relations is very responsive, approachable and helpful. Peter who came to... See more

Company details

  1. Interior Designer

Information provided by various external sources

Quartz&Granite worktop specialists! 'We Beat Any Quote'


Contact info

4.8

Excellent

TrustScore 5 out of 5

271 reviews

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4.8

All reviews

(271)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Once we had made the decision as to…

Once we had made the decision as to which 30mm quartz worktop we wanted the speed at which they booked in the visit to make the template was great and then three days later it was delivered and installed. And at a competitive price. Very happy.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Wow😍😍😍

Wow, 😍😍 amazing customer service, Lee was amazing. Fantastic value for money- my kitchen worktops and utility room looks chic/designer - navy units with pure white quartz ( Lee help me choose the perfect worktop)

I cannot rate this company enough. Every step of the way, Gregg the installer was asking if I was happy, Lee even call on the day off installation to ask if I was happy. They followed Covid rules 100%.

Don’t get me wrong there where a few glitches as our house is 1920’s - wonky walls but as previously stated Gregg pointed out everything and overcome them all. You can’t bend stone.

I can’t wait to finish decorating now and post them on social media tagging Pure Quartz.

Thank you guys for my dream kitchen worktops and fantastic customer service.

February 24, 2021
Rated 5 out of 5 stars

Finished Sleek Kitchen

Amazing choice of work surfaces and service.
We recently purchased a quartz worktop from Pure Quartz, the prices and customer service was fantastic. The templating and fitting was done very quickly. The company is very easy to deal with and upfront about prices. There helpful advice enables you to get a very good look at a reasonable price. I have already recommended this company to other friends.

February 17, 2021
Rated 5 out of 5 stars

Great team

Lee and his team have provided an excellent service for us. Stones are beautiful and exceptionally cut and designed together.
We are very pleased with result and we strongly recommend them .
Thank you to all of you in pure Quartz
Dr and Mrs Hosseini

February 13, 2021
Rated 5 out of 5 stars

Highly delighted with our new worktops

Highly delighted with our new worktops! Very quick turnaround, from taking the templates to installation.
Friendly company and worktops were a very good price (I had done lots of comparisons)!!
Many thanks Pure Quartz

January 30, 2021
Rated 5 out of 5 stars

Highly Reccomend

Excellent customer service
Good, fair prices and Lee did not try to 'oversell' at all and tried to include 'extras' where possible
They were able to template and fit the worktops within 2 days - very impressed as was my builder!
Fantastic workmanship and worktops look incredible
Highly recommend

January 24, 2021
Rated 5 out of 5 stars

Very happy with our new worktop

Very happy with our new worktop. Very efficient, friendly and professional service. Template measured on Monday and worktop fitted on Wednesday.
Thankyou, would certainly recommend and use again.
Thankyou

January 14, 2021
Rated 5 out of 5 stars

Very good experience with Pure Quartz

Very good experience with Pure Quartz, Lee in the office was great, knowledge and no pressure or upselling. Competitive price and All done in 1 week, The the fitters were also fantastic, good attention to detail and take pride in their work. Would definitely use again.

January 11, 2021
Rated 1 out of 5 stars

Would rate 0/5 if possible

Would rate 0/5 if possible. Complete time wasters - booked an appointment for 1pm the day before and travelled down from London (1hr drive) only to find office closed. Waited for an hour at the site ringing and emailing with no answer. Still yet to have a call back to apologise. Shocking professionalism and service.

January 1, 2021
Unprompted review
Pure Quartz logo

Reply from Pure Quartz

We apologies for the service as the client is in he’s full rights to be upset.
The client did call at 6pm New Years Eve so my colleague had booked him in for an appointment the following day at 1pm (New years Day)
Mr Billie was instructed to call prior to arrival and did so, but still made the journey even though there was no answer.

A member of the office volunteered to work on Jan 1st to accommodate our clients requests but our client was informed to call prior. We should probably of cancelled all appointments until we opened back officially .
It’s now the 2nd Jan 2021!!!


Happy New Years Everyone !

We are now back to normal service open 7 days a week by appointment only



Rated 4 out of 5 stars

Happy customer

My partner and I needed a small bathroom cabinet covering with a marble effect quartz for our family bathroom. We were quoted a very reasonable price but in return we were flexible with the material and fitting.
The work and material can’t be faulted and we are very happy with the end result. Thanks Lee and Greg.

December 20, 2020
Unprompted review
Rated 4 out of 5 stars

Lovely people at purequartz!

Lovely people at purequartz!
Very good product!
Excellent price !
But maybe trying to hard to please as they had to re book the template date due to workload, but apart from that, very good!

December 16, 2020
Rated 5 out of 5 stars

All sweet guys lovely job that’s why…

All sweet guys lovely job that’s why you are busy because you done a nice job 👍🏻👍🏻👍🏻👍🏻👍🏻 Well fone and cheers for the quick turnaround as I know you said you were flat out.

December 15, 2020
Rated 5 out of 5 stars

Great Service and Product

Lee from Pure Quartz was extremely helpful and accommodating. Everything went very smoothly throughout despite me having to delay the order several times. The template visit and fitting were thorough and efficient. I love my kitchen worktop. It looks great and represented very good value for money.

November 29, 2020

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