Pure Quartz Reviews 

271
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fabulous service! Don't be misled if you visit their location which is a bit out of the way. Huge range and great pricing. Lee was really helpful in suggesting a few modifications. My kitchen has been... See more

Rated 5 out of 5 stars

Lee from Pure Quartz provided an amazing service from start to finish. The choice of quartz available was fantastic - far more than you typically find in large retail stores. The price was also mu... See more

Rated 5 out of 5 stars

Having been let down on a fitting date by a local Tunbridge wells company (CN* L*******), Pure Quartz came to the rescue! Within a week we had templating and fitting done, using the same stone we want... See more

Rated 5 out of 5 stars

Purequartz has simply been amazing. Their price is reasonable but beyond that the team is great. Lee who manages the customer relations is very responsive, approachable and helpful. Peter who came to... See more

Company details

  1. Interior Designer

Information provided by various external sources

Quartz&Granite worktop specialists! 'We Beat Any Quote'


Contact info

4.8

Excellent

TrustScore 5 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(271)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Black Quartz worktop looks beautiful and an unbeatable price

It all started off very well but there was a hold up along the way.
I visited Pure Quartz to choose which stone I would go for and notified them when the new kitchen units would be fitted so they could measure up. They arrived dead on time on the Monday to measure and bought back the cut slabs on the Thursday.
However, one stone wasn't correct and we then had to wait for a new delivery of stone. Due to various problems out of anyone's control during the 2nd lockdown, the final installation ran a week late.
But the new fitting ran smoothly and looks gorgeous and I was even given a discount because of the delay.
At all times, all the guys involved were very apologetic for the delay, polite and friendly.
I would use them again.
If it had been installed on the original Thursday, I would have given them a 5 star.
The price was excellent.

November 25, 2020
Rated 5 out of 5 stars

Profetional and reliable

Very professional service received by lee and the team. Responds to messages quickly and was very helpful answering all our questions. Carried out the work to a high standard on time.

November 19, 2020
Rated 5 out of 5 stars

This company was absolutely fantastic

This company was absolutely fantastic. Great service and customer service from start to finish. The fitting team was dedicated to completing to a very high standard. Overall a great experience and an amazing end product.
Highly recommended.

November 16, 2020
Rated 5 out of 5 stars

Competitively priced, great quality and choice, friendly service

Really pleased with my new kitchen worktops. The tops were templated and fitted within a week, which was great, after the long delay to the kitchen being fitted following the pandemic. I was particularly pleased that the cutters made a special effort to get the main worktop in one piece, it looks fab! Thank you to Lee and the whole team.

October 27, 2020
Rated 5 out of 5 stars

100% Pure Quartz all the way.

No pushy salesman. Professional, helpful and informative. Measured up beginning of week and fitted by the end. Friendly fitters did a fantastic job. Work tops look stunning. Would recommend 100% Pure Quartz all the way.

October 26, 2020
Rated 5 out of 5 stars

Perfect recessed drainer .... thank you Pure Quartz

Sorry it has taken me some time to write my review, I want to say a big thank you to Lee and his team for all their hard work and determination for creating a beautiful worktop which included a recessed drainer which is a real skill. I’m sure Lee will agree I’m one fussy lady but he listened and worked with me to create just what I wanted!

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

If you want a huge range to choose from, a low price, fitting within a week from selection, a low price or workmanship which is like watching an artist at work, then pure quartz are the company you are looking for! We had a quartz worktop fitted with sharknose edging and almost invisible joints. Other big name companies had a tiny range, did not offer sharknose edging, claimed it would take 4-6 weeks from order and the joints they showed us on examples were horrendous. Not to mention a price that was 50% more! Could not have asked for more. I would happily recommend them to anyone.

October 3, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Absolutely fantastic & a joy to work with Pure Quartz again. Professional from beginning to end and they go out of their way to make sure everything is perfect. Thank you Chris, Gregori & Lee, another super installation.

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Happy customer - good value

We got quotes from quite a few places and Pure Quartz was the cheapest. Really glad we went with them - very good value and they did the job quickly. They came to do the templating on Monday and the worktop was fitted by Thursday lunchtime. My only slight annoyance is that payment was a bit of a faff because they forgot the card reader and for paying over the phone you have to schedule a time so they can make sure the head office have a card reader available. But all in all, very happy for the price.

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

** A fantastic experience all round **

Our journey to a new worktop has been an interesting one, with quotes from local suppliers ranging from the surprisingly cheap, to the eyewateringly expensive.
Pure gave me an indicative quotation via the website form for two different tops which was fast, helpful, and competitive.
A trip to their office in Ashford presented us with a massive choice of tops, and Lee insisted that we took the samples away to ensure the colours were right in our room.
Having made a choice and placed an order, their fitter came to template within a week. He was really thorough and clearly knew his stuff. Better still, he came back to fit the top within the same week, working late on Saturday evening to get it all finished.
I've got to say, for what is a significant investment within a kitchen project, Pure gave me confidence, great value and delivered on their word.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

I just want to say a big thank you to Lee and Greg.

I just want to say a big thank you to Lee and Greg for fitting a full worktop and splash back in my new kitchen. It looks amazing. Not only did Lee go out of his way to help me choose the right material, he was also extremely helpful and I got a ridiculously good price for all of the works including Greg cutting a work top for the utility room. Greg is an outstanding fitter, I would definitely request him if you want to have a top quality job done. He is highly skilled and was extremely good humoured and hard working while fitting the worktops. He went that extra mile and made sure that I was happy with everything before payment. I would have no hesitation in recommending these guys to you. Thanks again for a great job. Heather

August 30, 2020
Unprompted review
Rated 5 out of 5 stars

It was a pleasure to deal with Lee and…

It was a pleasure to deal with Lee and his team. He was very polite and professional. He gave us options and recommendations, which were very useful. The turnaround from choosing the material to getting the worktop installed was pretty fast. Overall I am very happy with the quality of the worktop and shall be buying from them again should we require another worktop.

August 29, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look