I ordered from them on Sunday and by Wednesday I had my prescription lens’ delivered! I couldn’t be more pleased with lens.me and how quickly I received my items. Also their customer service is INCRED... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering lenses from Q Lens all the times and am always happy with selection, prices and delivery
Q-Lens is new to me and very revealing. Correct service and price, good delivery!
After 7 days order was not ship. Had to contact Q-lens and was informed of backorder. Got the lenses to days later. BUT I saved 45% compared to other webshop, that in mind Q-lens deserves 4 stars.
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Q-lens
The products are very good and the delivery is pretty quick, but the way of paying and the information you get about the order are not very customer friendly in my opinion.
January 17, 2017
Unprompted review
Fast Delivery and good price
Q-lens delivered my lens as commited and to a price which was very good. Although the shipping cost was high, the total expense was less than other brands.
January 6, 2017
Unprompted review
Always good service, easy ordering, fast delivery.
The Qlens website is easy to use and ordering procedures are clear and friendly. Delivery is always fast, in good packaging material and with a kind note. I would recommend this company.
January 5, 2017
Unprompted review
very nice stuff
December 29, 2016
Unprompted review
Great lenses at excellent prices
Great range of lences at great prices.
Long delivery though
December 10, 2016
Unprompted review
Delivery not received yet ...
Tried to deliver lenses but after 6 working days the lenses still didn't arrive at home. They offered to send a new package asap but ofc I am now still lensless for another week ... Hopefully they ll arrive now. They tried their best to help and offered to sent new ones costly.
December 7, 2016
Unprompted review
Correct and quick delivery
Every time I had a correct and on time delivery.
November 30, 2016
Unprompted review
Excellent service
Excellent service - ordered in the afternoon and the order was delivered the next day
November 30, 2016
Unprompted review
Great prices, quick and smooth delivery
November 24, 2016
Unprompted review
Stay away from this website is my recommendation!!!
I had a very bad experience with q-lens! Their customer service team is the most unprofessional and ruddest I have ever met! Stay away from this website! My lenses have not arrived even after 17 days from the order placement!
November 24, 2016
Unprompted review
Reply from Q Lens
Hi
We have talked with this customer to explain the problem with his order and his frustration by mail and phone.
Q-lens
Reply from Q Lens
Beste
Supercommentaar!! Supertevreden hiermee :)
Mvg
Q-lens
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.