Quality Car Service Reviews 

253
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

SCAM - Do not buy from this place. The seller lied about the number of previous owners the car had. The advert stated it had only 2 owners, and he confirmed this when I asked, but when I received th... See more

Rated 4 out of 5 stars

Found advert in local paper after being let down by previous MOT garage. No problem getting booked in next day. Very polite staff who were eager to please. Had a call early on day to explain what need... See more

Rated 5 out of 5 stars

I honestly can't rate these guys highly enough. My car had already been to 3 garages with an issue and none of them had resolved it. I tried contacting a few others, all were totally disinterested. My... See more

Rated 5 out of 5 stars

Both my husband and I have had our cars serviced, fixed and MOT'd on numerous occasions. We have always had a warm welcome, time slots have been worked out to our advantage with no hassles if we have... See more

Company details

  1. Auto Repair Shop

Information provided by various external sources

QUALITY CAR SERVICE IT'S MORE THAN JUST A NAME Quality Car Service in Milton Keynes pride ourselves on providing you, the motorist, with the highest quality services at competitive prices. Our technicians are trained to the highest level with many years combined service in the industry. Located just off the A5 in the centre of Milton Keynes we’re easy to get to and you can combine your visit with a shopping trip a or wait in our relaxing waiting area.


Contact info

3.1

Average

TrustScore 3 out of 5

253 reviews

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3.1

All reviews

(253)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service and top communication

Quality Car Service have always provided excellent service with top communication. Every problem I've had with my car they have sorted quickly and professionally and at a very reasonable price. I can't praise the company highly enough, particularly Tim whose customer service is second to none.

October 16, 2013
Unprompted review
Rated 5 out of 5 stars

A well organised customer focused company that provides what it says on the tin, quality service.

I have been using this company now for a number of years mainly for maintenance and repairs to my Omega estate and have always received the best in the way of service, advice and honest well explained billing that has always been, in my opinion, very well priced.
I also own "Bunty" a fully restored concourse historic Morris 100 Traveller (1967) which was looked after by a local Morris Minor specialist, who, due to family reasons ceased trading 3 years ago. On collecting my Omega one day I mentioned to Ben whether he knew anyone that he would recommend to work on it for me. By chance one of their team, Arthur, is a time served apprentice who was trained on Morris vehicles, what luck, so now I entrust them to do look after Bunty for me as well. What more can I say other than If anyone wants a quirky different car for a wedding, anniversary or other special occasion Tim or Ben will put you in touch.

October 16, 2013
Unprompted review
Rated 5 out of 5 stars

Well organised, friendly and competent team who I trust with not only my vehicle, but also my wife's.

Over the last couple of years I have been using Quality Car Service for my car and also my wife's car. Its tough in this climate to find a garage I trust. With quality car, I do trust them and they have not let me down. Its not just about booking the car in, its confidence that the car has been checked and serviced properly and hey, they clean the car too!
The aftercare is exceptional, just one phone call and Tim or Ben are there to help in anyway they can....brilliant customer service.

Thank you to Tim, Ben and all the team for looking after both our cars!

October 12, 2013
Unprompted review
Rated 5 out of 5 stars

Good job

MOT and service carried out. Easy to book and kept informed of progress.

October 11, 2013
Unprompted review
Rated 5 out of 5 stars

Good Friendly Service, Reasonable Price

My car is an import which can put some garages off servicing it. Quality Car Services were happy to work on it, did an excellent job and got the car back to me in time that I could get it taxed for the weekend (the car had previously been SORNed). Good bunch of guys, very friendly and their services are reasonably priced.

October 8, 2013
Unprompted review
Rated 5 out of 5 stars

Quality

Being new to Milton Keynes, the main reason I chose Quality Car Service was because they are within easy reach of my home. Quality in service and work is what I got and I would definitely recommend them to my family and friends.

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

I've taken my car to Quality Car Service ever since I bought it in Sept 2012. They have been so helpful and understanding whenever I've had a problem and have always gone that extra mile for me even at short notice. Tim and Ben are welcoming and I trust them and their advice.
The only constructive criticism I have is about the website. I wish it had more detail and prices about the many things they do and offer. It's quite dated and I don't think it truly reflects how Quality the people and company actually are.

October 6, 2013
Unprompted review
Rated 5 out of 5 stars

Always happy to help!

I have been going to Quality Car Service for a good few years now and they are a really nice garage, all friendly and always help me out even at really short notice. Tim and Ben are really nice guys always welcoming and chatty.

October 6, 2013
Unprompted review
Rated 5 out of 5 stars

Forget the rest, this is the best

I took my husbands car her on the recommendation of a friend and have to say it was my best experience as an MOT customer and I have been driving for over 30 years. The reasons being, as a female there was no patronising comments.

Tim and his team were very professional, helpful and genuinely friendly. The environment in which I waited was comfortable, the information about the car that was being MOT was both informative and trustworthy. There was no false upselling.

I learnt that it was a family run business with excellent family values. I did not know Tim or any of the staff prior to the MPOT and have no cause other than the positive service I received to comment on the MOT. I was that impressed that I dropped by some of my hens free range eggs as a 'Thank you.' for given such good service.

October 5, 2013
Unprompted review
Rated 5 out of 5 stars

Really Impressed

They have been servicing my Audi for 5 or 6 years. It's always gone smoothly; communication is excellent and I'm satisfied that I'm getting great value. No hesitation in recommending them.

October 5, 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding value and service!

I've used Quality Car Service since it opened and have always had fantastic service from them, they are very accommodating and go well beyond the expected levels of service. There was a slight problem once but it was resolved very quickly and very much to my satisfaction, I would recommend Quality Car extremely highly to anyone looking for a garage to work on their car.

October 3, 2013
Unprompted review
Rated 5 out of 5 stars

A True 5 Star Service.

Best Mechanics In MK! The Team Out Back do A Great Job. Tim/Ben Great Customer Service As Always With A Smile. Chris The Owner, Always Goes Above And Beyond To Help And Makes Sure You As A Customer Are Satisfied. My 5th Year Running With A Fantastic Company.

September 21, 2013
Unprompted review
Rated 5 out of 5 stars

Trust, Welcoming, Safe, Friendly... What else do you need!!

Just over 3 years ago I moved to Milton Keynes and one of the issues I faced was where to get my car serviced. At the time I had just got a new BMW car and wanted the car serviced and to make sure I had chosen correctly. After a brief look on the internet I found Quality Car Service which had already had some favourable reviews.
Within a few seconds of walking into their building I was greeted with smiles which made me feel at ease straight away. They were willing to enter into discussions on what my car needed and I liked the way they gave options to target what I was willing to spend on a service. Also it seemed clear I was dealing with car enthusiasts and as they imparted their knowledge onto me, I felt in safe hands and assured.
Since that first trip I have had 2 other BMW cars that I take in there and my most recent issue was a starter motor problem. The AA towed me to them after a very frustrating afternoon and I was greeted with smiling faces as soon as I got there, and willing people. They took my keys, updated me on the issues, diagnosed the problem and my car was ready the next day, fitted with premium parts, cleaned and they even inspected the engine for free as I had recently bought the car.
If you need a place for cars, I can assure you, you are in safe hands here. As long as I am in Milton Keynes I will be using Quality Car Service. Thanks Guys!!

September 21, 2013
Unprompted review

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