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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the convenience and affordability of the service, appreciating the ability to consult with a doctor online without long waits or the need for insurance. Many people found the process quick and straightforward, from filling out forms to receiving prescriptions. The user-friendly platform and the professional, attentive doctors also contributed to a positive overall experience for many. However, some people were dissatisfied with the staff, describing some interactions as rude, condescending, or unhelpful. There were also mentions of issues with customer service, including slow response times, unfulfilled promises, and difficulties in resolving billing problems. A few customers also noted that the pricing, while generally affordable, could be higher than other options for certain services.

What people talk about most

Service

Clients share positive opinions on service, highlighting its convenience and accessibility. Many appreciate... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise the doctors and other... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the helpfulness and... See more

Price

Consumers find price to be ambiguous, with many expressing frustration over what they perceive as high costs,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform and app... See more

Based on these reviews

Rated 5 out of 5 stars

QuickMD doctor MM and responding staff did an excellent job. Very happy with this company and would highly recommend to anyone needing a prescription quickly. This is a real deal company you just have... See more

Company replied

Rated 5 out of 5 stars

I was impressed by how convenient and affordable QuickMD is. It allows you to speak with a doctor online without needing to go to a clinic or hospital, and you don’t even need health insurance. They... See more

Company replied

Rated 5 out of 5 stars

The idea of being able to speak with a doctor from home, without long wait times or crowded waiting rooms, sounds incredibly convenient. I love that they can handle things like prescriptions, urgent c... See more

Company replied

Rated 5 out of 5 stars

I used Quick.md to get a prescription for weight loss medication, and the experience was honestly great. The whole process was quick and straightforward—I just filled out a form, a licensed provider r... See more

Company replied


3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Absolutely Fantastic Experience

If I could give more than five stars I would. When I was ready to give up quick MD popped up on a Google search and I figured I would give it a try. The experience was amazing. I needed Suboxone treatment and in a world where almost everywhere makes it either ridiculously difficult or ridiculously expensive quick MD was fast, easy, and relatively affordable compared to other Suboxone programs. I will also say it was just my experience but the doctor that I had was so respectful and talked to me like I was just another patient instead of talking down to me which so many addiction doctors tend to whether they mean to or not. Just a fantastic experience all around. Quick MD definitely has a lifetime customer in me.

April 16, 2025
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 1 out of 5 stars

Basically stole $99 dollars from me

Basically stole $99 dollars from me. No call from a doctor. No script. When they try to call you from a one 800 number it won’t work don’t fall for the scam.

April 3, 2025
Unprompted review
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Reply from quick.md

Hello, thank you for your post and bringing attention to what has happened. Sorry about your experience, our Support Team can help fix this situation. We can provide a credit to make another appointment, or try and process a refund.
We checked internally and also wanted to mention, if you choose to do a video consultation, we can possibly avoid this moving forward.

If you have any other concerns with your appointment or service, please let the Support Team know or update us here. It should be smoother for the next appointment! ❤️

Rated 1 out of 5 stars

Fake Tirzepatide

Ordered Tirzepatide from 2 other providers in the past with no issue. Ordered from QuickMD and fairly confident it's a scam. Burning at injection site and little to no support for appetite suppression. When using products from other providers, it not only helped with appetite but overall felt amazing. 2 weeks on the QuickMD product and I felt terrible. Emailed support several times only to receive generic chatbot responses.

Not sure what's in their compounded product but I was scammed and wasted $800 on a 3 month supply!

March 11, 2025
Unprompted review
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Reply from quick.md

Thank you for your review and bringing awareness to your experience. We do want to assure you that our product is legit but we do take your concerns seriously. We have reached out to you for additional information so that we can assist you with getting to the bottom of this.

Rated 5 out of 5 stars

I love this service

I love this service. It's quick, convenient and safer since it is helping people without spreading germs.

March 17, 2025
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 1 out of 5 stars

Be Leary!

Be Leary!! I done my due diligence, read reviews and researched and it ended up incredibly disappointed and it caused unneeded stress. I am located in Tennessee and made an appointment for their suboxone program. It even allowed me to choose that as an option and said nothing about not being legal in Tennessee. The only issues I had read of was that possibly some of the pharmacies would not feel the prescription and it was recommended to call and make sure before the appointment. I called and verified that my pharmacy would fill it, no problem. Scheduled an appointment for 8:40 the next morning and pay the $100 fee. Completed my intake papers, signed in at 8:35 and waiting for the call at 8:45 I was notified to please be patient and that my provider was delayed. 30 minutes passes still no call. I emailed customer support. An hour past I emailed support again. Finally get a response that they apologized and would look into what happened the app still show that I was on hold waiting for the provider. At 10:40 2 hours past my appointment time I get a call from the provider as soon as I answer it disconnects. When I looked back on the app it showed that I had completed the appointment. I contact customer support again. About a half hour later after emailing multiple times I receive a response that's Suboxone was not available in my area although their website advertises it and I specifically signed up for the Suboxone program. I emailed them back insisting up on a refund as it was clearly false advertising and poor service in general and very shady. They sent a reply saying they were issuing a refund and just "forgot" to mention it to me on previous emails. Very unprofessional and stressful to say the least when someone is already in a vulnerable position dealing with health issues. I am anxious to see if the refund will even go through. .

March 14, 2025
Unprompted review
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Reply from quick.md

Thank you for sharing and bringing awareness to your experience. We're really sorry about this, recently we've had to put a hold on services in TN and somehow the appointment wasn't flagged ahead of time. For that we'd like to sincerely apologize for any inconvenience or frustrations caused.
To be clear, we do have this listed on our website at https://www.quick.md/states, please check back in the future as we hope we can start service in TN again. However, we should have been able to pick this up ahead of time and will follow-up with our Tech Team as it may be a potential glitch.

We are also referring our patients to this website if they are looking for any information on treatment options: https://findtreatment.gov/

Rated 2 out of 5 stars

Quick MD is a reliable and affordable…

Quick MD is a reliable and affordable way for opiate addiction.
However … I didn’t want to be hooked on Suboxone. And their doctors told me you need to keep taking it. And I talk to many other doctors who said the exact opposite. You’re basically switching one thing for another that’s all. And their doctors will try to make you keep taking it at quick and I’ll tell you to keep taking it and not stop. That’s not the truth you’re supposed to taper off of it or use it for a couple weeks that’s it or you’re in the world of hell again with opiate withdrawals

February 5, 2025
Unprompted review
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Reply from quick.md

Thank you for taking the time to share your feedback.

We understand and respect your concerns about Suboxone. It’s important to acknowledge that opioid use disorder is a complex medical condition, and treatment isn’t the same for everyone. While some patients may benefit from short-term use, others may require longer-term maintenance to prevent relapse and support long-term recovery. Our medical providers aim to create individualized treatment plans based on each patient’s unique needs, goals, and clinical history.
That said, your voice matters. We never want any patient to feel like their concerns aren’t being heard. If you’d like, our Medical Advisory Team is available to review your case and offer additional guidance or a second opinion. Our goal is always to support your recovery in a way that feels right and sustainable for you.

We appreciate your openness, and we’re here if you ever want to revisit your treatment plan or explore next steps with our team.
Wishing you continued strength in your recovery journey.

Rated 5 out of 5 stars

QuickMD Review: Fast, Reliable, and Incredibly Easy to Use!

If you’re looking for a hassle-free way to see a doctor without stepping foot in a clinic, QuickMD is the perfect solution. I recently used their service, and I was blown away by how fast, efficient, and user-friendly the entire process was.

Fast and Convenient Care
QuickMD truly lives up to its name. From the moment I signed up to speaking with a doctor, the entire process took just a few minutes. No long wait times, no scheduling headaches—just instant access to a licensed physician when I needed it most.

User-Friendly App
The QuickMD app is incredibly intuitive and easy to use. Signing up was a breeze, and within a few taps, I was connected to a doctor. Whether you need a prescription refill, a diagnosis, or just medical advice, the app makes it all seamless.

Affordable and Reliable
Compared to in-person visits or other telemedicine services, QuickMD is both affordable and reliable. The doctors are professional and knowledgeable, and they take the time to listen and address concerns.

Final Verdict
If you need quick, convenient, and affordable healthcare, QuickMD is a game-changer. Whether you're at home, at work, or on the go, this service makes getting medical care effortless. I highly recommend it to anyone looking for a stress-free telehealth experience!

⭐️⭐️⭐️⭐️⭐️ – 5/5 Stars!

March 10, 2025
Unprompted review
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Reply from quick.md

5/5, this is us right now: 🥹🥹🌈
Thank you so much for this detailed, broken-down review of our services!! We're so grateful and proud to be providing services for our patients. Appreciate your amazing review, thanks for trusting us with your care ❤️❤️❤️❤️❤️

Rated 1 out of 5 stars

Don’t expect any help when you need it the most.

Imagine telling your doctor your medication was accidentally thrown out by your autistic son, just to be told “too bad, you still have another week to get your prescription” cool, glad I spent 100 dollars for a 120 second appoitment that might have well told me “HA HA, MUST SUCK TO BE YOU, go get some heroin, that’ll help with the withdrawals. Oh or the other option is we can give you a script that you’ve told us 15 times you’ve already got a script for.

Screw this place, screw everything about it. There’s a reason they’re not BBB accredited and there’s an even bigger reason they’re not willing to take insurance. Because they don’t want that oversight to ruin their cash for scripts business models.

March 5, 2025
Unprompted review
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Reply from quick.md

Oh no! We’re truly sorry to hear about this experience and completely understand how frustrating this must be. Our goal is never to make anyone feel unheard, and we sincerely apologize.

We’d love to try and make this right. Have you reached out to our Support Team yet? They can assist with a few options. Some patients in similar situations have requested a one-time early refill, which Support can submit for provider review. Another option is requesting a Medical Advisory Team review—they can also assess the appointment and explore possible solutions. If anything, they could also potentially process some type of refund for the appointment.
https://www.quick.md/get-in-touch/

We’d also like to look into this internally, especially if there’s a concern with our physician. We appreciate you bringing this to our attention, and we truly hope we can find a way to turn this around for you.

Rated 5 out of 5 stars

Best life changing service ever

This is the most convenient and easiest life changing service around. I have no complaints at all. Anytime I’ve had an issue, emailing to customer support has resolved it quickly.

February 28, 2025
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 5 out of 5 stars

This is a really great service!

I love that you can do the appointment without leaving your home or wherever you are. It provides so much convenience.

February 24, 2025
Unprompted review
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Reply from quick.md

Hello Kirsten! Thank you so much for your review!

Rated 5 out of 5 stars

Excellent experience

Excellent experience, affordable. I needed a prescription for antibotics so I scheduled an appointment and was able to get my prescription within 2 hours. I highly recommend this service!

February 21, 2025
Unprompted review
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Reply from quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Rated 5 out of 5 stars

Quick MD is an excellent online doctor…

Quick MD is an excellent online doctor service! The platform is super easy to use, and I was able to connect with a licensed healthcare professional within minutes. The doctors are friendly and knowledgeable, providing clear advice for my health concerns. I really appreciate the convenience of getting medical help from home, especially with flexible appointment times. Overall, I highly recommend Quick MD for anyone looking for quick and reliable healthcare!

February 23, 2025
Unprompted review
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Reply from quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Rated 1 out of 5 stars

They charged me money 99$ for…

They charged me money 99$ for appointment twice and both times they no called no showed me. Like wth kind of scam are they running.

February 17, 2025
Unprompted review
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Reply from quick.md

Thank you for posting about this, we really appreciate your feedback. Upon looking into this, it seems our physician was not qualified in your state, and thus didn't field the call. We'll have our Support Team reach out to you by email to try and fix this. We're terribly sorry about this and hope we can make this right with you.

Rated 1 out of 5 stars

Beware of a treatment center only interested in collecting money from you rather then helping you.

I encourage for anyone who is struggling with addiction to not get help from this treatment center. All they care about is your $99’00 rather then receiving help. They collected my money and before they can treat me. They are asking for more money. In addition. The treatment they gave me had me sick and detoxing for days. They botched my treatment and I ended up using again. I reached out to them and was honest and really tried to quit using. Due to there inadequate capability of responding to my treatment. I was left to seek professional help from the hospital due to the pains I was dealing with. While I was going through this painful process quick MD kept sending me messages to start my second appointment and to enter my card information. Over and over and over again.

February 8, 2025
Unprompted review
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Reply from quick.md

We’re truly sorry to hear about your experience, and we appreciate you taking the time to share what has happened. Your health and well-being are incredibly important to us, and we never want a patient to feel unsupported during their treatment journey.

We take feedback like this very seriously and have shared your concerns with our team so we can review what happened to try and resolve this as soon as possible.

Again, we’re deeply sorry for any distress this has caused and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Signing up appears to be very simple…

Signing up appears to be very simple and I appreciate the upfront pricing. The site was easy to navigate and contains a lot of useful information. The services available are very limited though so I am not sure that I would be needing to use this in the future, but I will keep it in mind.

February 3, 2025
Unprompted review
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Reply from quick.md

Thank you for taking the time to leave us some feedback about your initial experience. We love the 5-stars, here if you need us 💜

Rated 1 out of 5 stars

I had an appointment today 1/27/25 at…

I had an appointment today 1/27/25 at approximately 2:40pm with QuickMD with a doctor. I was told that they would send the prescription to my local Publix pharmacy. It did show when they sent it, however, they did not have it in stock. I emailed QuickMD support about this as the doctor said this is how issues are handled. I call my other pharmacy (Walgreens), and they confirmed they had it in stock. QuickMD sent an email stating that they sent over the prescription to them. I waited two hours and still nothing has been sent to my pharmacy. I email support yet again, they state that the Walgreens didn’t have stock. I suggest a third pharmacy after calling and speaking with the pharmacy (Walgreens) senior pharmacist that they indeed had the prescription in stock. However I NEVER received my prescription despite them lying to me by saying that they sent it in. Complete scam!!! TRUST ME, DO NOT USE THEM!!

January 27, 2025
Unprompted review
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Reply from quick.md

Thank you for your review and bringing awareness to your experience. Sorry for the runaround and unexpected delays at the pharmacy. We were able to investigate this internally and see you yourself confirmed the rx is at the pharmacy ready for pick-up. If it is still not at the pharmacy, please follow-up with the Support Team and we will make sure it gets there. Our apologies for these little bumps in the road, but we will do our best to make sure this gets resolved! Again, thank you for reaching out and sharing about this.

Rated 5 out of 5 stars

I absolutely loved it, easy and convenient. Mom Approved.

I absolutely loved it. I’m a mom of two and going to the Dr is such a hassle, especially when my kids are already sick, or when I feel sick and bringing them. It’s so much easier this way.
The $75 was way more affordable than a Dr on Duty. I’m very grateful this is available and will be using it again.

January 26, 2025
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

I love QuickMD

I love how convenient and easy it is to see a doctor. This app has made my life so much easier. The app is very easy to download and use.

January 26, 2025
Unprompted review
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Reply from quick.md

Thank you for the 5 star review. We are glad you had such a positive experience and look forward to seeing you again.

Rated 5 out of 5 stars

QuickMD - Reliable and accessible service from anywhere

QuickMD came in very handy when my family travelled to a remote location and my son spiked a fever.
The ability to be able to access and consult a doctor from these remote location made it very easy for my family to enjoy the rest of our vacation.
QuickMD’s services are reliable and their doctors are very knowledgeable.
I recommend them to my family all the time and they remain my choice of urgent care.

January 4, 2025
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 1 out of 5 stars

Stock and harassed by QuickMD email…

Stock and harassed by QuickMD email support. They make me want to do drugs
They send me over 500 emails a day no matter what I do or say they will not stop

January 21, 2025
Unprompted review
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Reply from quick.md

Thank you for sharing your experience with us—we truly appreciate your feedback. We’re so sorry for any frustration caused by the emails and communication process. Email is our main way of keeping in touch, but we completely understand how it can feel overwhelming at times.

We’ve brought this up internally and have now tried reaching out to you by phone to make things easier. We also noticed some redundancies in our Support Team’s messages, and we sincerely apologize for any confusion. Our goal is always to make things smoother, not more stressful—and we truly appreciate your patience while we worked to get everything resolved.

Moving forward, we’ll be more mindful of how we communicate with you. If there’s anything else we can do to make your experience better, please don’t hesitate to let us know.

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