Quirks Car Reviews 

455
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and courteous, making the car buying process pleasant and stress-free. Many highlight the exceptional customer service and smooth transactions from start to finish. People also appreciate the quality of the vehicles, often finding them in great condition. Reviewers frequently mention the team's efficiency and proactive communication, ensuring a positive experience at every step. Customers also note the helpfulness in sorting paperwork and providing guidance, making the overall process straightforward and easy. Many express their strong recommendation for the company, indicating high satisfaction with their purchases and the entire interaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the sales team for being helpful,... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic,... See more

Product

Customers had positive experiences with product, with many expressing pleasure and satisfaction with their... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional care that was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve just bought my first car from Quirks Garage - a used Land Rover Discovery Sport - and had great service from Chris from start to finish…. He was quiet , unassuming , and courteous , and not in th... See more

Company replied

Rated 5 out of 5 stars

Dominic was extremely helpful. Being in Birmingham, he sent us a few videos to give a comprehensive view of the car we were interested in. He also provided us with a decent PX value for my Seat Ibiza.... See more

Rated 5 out of 5 stars

I recently had the pleasure of viewing a Range Rover Sport, and it was by far the most impeccably maintained example I’ve come across on the market. The quality and presentation of their vehicles clea... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! The team was excellent and impressed me right from the beginning until I drove away with my new car. They offered an excellent trade-in value for my old vehicle too. I will certain... See more


Company details

  1. Used Car Dealer

Written by the company

Based in Wickford, Essex, Quirks Car Company is a multi award winning family-run business dedicated to selling sports cars, prestige vehicles, and 4x4 vehicles. With over 30 years' experience in the retail motor industry, there is no one you should trust more when it comes to buying a used sports, prestige or four wheel drive vehicle. We have extensive knowledge of a huge range of desirable marques and models for sale, including Audi, Bentley, BMW, Jaguar, Lamborghini, Land Rover, Mercedes-Benz, Maserati, Range Rover, Porsche, and Volkswagen as well as many other brands. Visit www.quirkscarco.co.uk for more info. Showroom doors open from 9am - 6.30pm Monday to Friday, 9am - 6pm Saturdays and 10.30am - 4.30pm Sundays Find us on Arterial Road (A127), Wickford, Essex, SS12 9JG We look forward to seeing you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

455 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(455)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish with Quirks.

After being let down somewhat by another UK dealer, Pete at Quirks was super helpful and made the process as easy as possible.

We travelled from the Isle of Man down to Essex. Were picked up at the train station (take note Stoneacre). And were then taken through the rest of the procedure quickly and efficiently.

Car is lovely, and the whole team at Quirks seem excellent. Will be keeping an eye on their stock when it comes to future purchases.

June 23, 2025
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Reply from Quirks Car

Thank you very much for your great review, it is really appreciated when customers take the time to leave one. We very much look forward to assisting you again in the future.

Rated 5 out of 5 stars

I believe this is my 6th or 7th…

I believe this is my 6th or 7th purchase from QCC, no messing, highly professional as always, hence the reason I go back everytime! Chris is always a pleasure to deal with and the whole team are amazing. Thank you

June 20, 2025
Unprompted review
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Reply from Quirks Car

Thank you Luke for another purchase, and for a great review. We look forward to helping you again with your next one!

Rated 5 out of 5 stars

Land Rover defender But it was fantastic all the way…

But it was fantastic all the way through, and we brought two lovely in new Land Rover defender thanks for your help Gary And Stuart Xspan group

June 11, 2025
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Reply from Quirks Car

Thank you both for getting your new Defenders with us, it was a pleasure to do business with you. We look forward to helping you again in the future when you look to change. All the best.

Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from Pete. Also the delivery driver Kody great bloke aswell.

Car exactly as described couldn’t be happier.

June 13, 2025
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Reply from Quirks Car

Hi Andrew.. Thank you for your 5 star review! we`re glad to see how happy you are with the Taycan you purchased from us as well as the delivery service we provided. We hope to see you back in the future

Rated 5 out of 5 stars

Recently sold my BMW X3 back to Quirks…

Recently sold my BMW X3 back to Quirks after two years of trouble free motoring.
The sale was dealt with in such a friendly but also professional manner from my dealings with Ross and his colleague Dan who respectfully but thoroughly appraised the car whilst collecting from my home.Can highly recommend anyone to do the same whether looking to sell or buy a car from Quirks. If only all dealers/buyers were like this! If you want an easy and honest fair transaction give them a try.

June 18, 2025
Unprompted review
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Reply from Quirks Car

Thank you David for your great review, it is much appreciated. We look forward to being of service to you again the future.

Rated 5 out of 5 stars

Excellent customer service

Pete was excellent. He was very professional through out the process. From start to finish , I felt listened to the whole time.
The van I got was in pristine state. I would recommend QCC and use them again in the future.

May 30, 2025
Unprompted review
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Reply from Quirks Car

Thank you very much for your lovely 5* review. We are pleased you received the high standard of service from Pete that we expect at all times, and hope to be of help to you again in the future.

Rated 5 out of 5 stars

Super easy process from start to end!

Super easy process from start to end. Clear communication throughout, agreed a price and vehicle was collected. Funds were sent immediately. Thanks Charlie for arranging everything and Dan for collecting. Highly recommend.

June 16, 2025
Unprompted review
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Reply from Quirks Car

Thank you for your 5* review, it is really appreciated. We hope to help you again in the future.

Rated 5 out of 5 stars

Range Rover

Looked at a few of these vehicles but your co seem to source the better vehicles and special models

May 22, 2025
Unprompted review
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Reply from Quirks Car

Thank you for your review. We work very hard to source good quality, reliable vehicles with top specification, and believe our stock does reflect this. We hope we can be of help to you.

Rated 5 out of 5 stars

Cars perfect I recommend this car…

Cars perfect I recommend this car company no hassle no stress old school sales man perfect

May 22, 2025
Unprompted review
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Reply from Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Rated 1 out of 5 stars

Very Disappointing Experience

Very Disappointing Experience

I would not recommend Quirks Car Company based on my recent experience. After agreeing to purchase a vehicle, I was told they would be fitting part-worn tyres, even though the car had failed its MOT.

I was promised a call back on three separate occasions, but no one ever followed up. The lack of communication and professionalism was extremely frustrating.

Unfortunately, this experience has left me with no confidence in the company.

May 28, 2025
Unprompted review
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Reply from Quirks Car

Hi, we are sorry to read you feel disappointed with the communication with ourselves however the day you were contacting us on we only had one salesman in on that day and we were extremely busy but we did explain on the initial phone call that we had already ordered Michelin tyres for the car as it required them however you wanted us to order another set in a different brand and as we weren`t able to cancel the order we had already made and paid for we weren`t able to agree to the sale of the car with you on this occasion and had someone else at the same time wanting to buy the car who was happy with the Michelin tyres ordered so understand your frustration of missing out on the car

Rated 1 out of 5 stars

Horrendous experience

Horrendous experience. Paid a refundable £500 deposit on a Land Rover discovery which Pete explained over the phone I would not be disappointed and the car was in great condition.
After travelling over 3 hours to view the car I was very disappointed when I arrived to see the car was missing body parts and there was plenty of scrapes and scratches.
When I asked for my deposit back the manager/owner refused and turned very violent down the phone they even FORGED my signature to get out of returning by deposit. Luckily I know my rights and my bank got involved.

December 21, 2024
Unprompted review
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Reply from Quirks Car

Owen, this wasn`t the case whatsoever.. We have the CCTV footage of you in our showroom signing the order form after leaving the deposit. The only reason why on this occasion we decided to not refund your deposit was nothing to do with the condition of the car as we sent you a detailed close up video of the car after it was fully prepared as you originally saw the vehicle just as it arrived, so once the light bush mark scratches etc had been polished out successfully and you had seen the video the day before the collection was agreed which you were happy with as even then confirming you would be down the following day to collect so clearly happy with the condition of the car to then on the day of collection to say your circumstances had changed and you could no longer carry on with the purchase of the car and by then we had put several people off the car.. We even spent additional money on the car doing things at your request hence having to keep the deposit to cover those additional costs

Rated 5 out of 5 stars

Great Experience

After several months of frustrated hair pulling in trying to find one, thanks to Quirk's, the perfect VW Campervan is now ours! We have visited the showroom at Wickford on several occasions and each time have been impressed with how friendly the whole team is; we have always been made to feel very welcome, so a big thank you to everyone there on site. But the biggest thanks goes to Ross Quirk for 1) his constant updates of new vehicles, for 2) not losing his patience with two fussy customers, and 3) for appreciating our need to make sure that the final decision was the right one for us. Overall our experience has been a very pleasant one, our new Campervan is stunning and a great final deal was worked out for us. We would definitely use Quirk's again, and a massive "thank you" goes to Ross from Mitch & Wend.

March 26, 2025
Unprompted review
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Reply from Quirks Car

Thank you so much for leaving your great 5* review, it is much appreciated. We hope we can help you again in the future.

Rated 5 out of 5 stars

Great cars

Great cars, good service, very friendly atmosphere . Second car i’ve purchased from Quirks and very happy.
Rob Cooper.

March 16, 2025
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Reply from Quirks Car

Thank you Rob for leaving your great review. We hope we can help you again when you're looking for your next car.

Rated 5 out of 5 stars

I recently bought a car from quirk’s…

I recently bought a car from quirk’s and I can safely say how chuffed I am. This is the fourth car I have purchased from them over the years.
It was a breeze from start to finish, the car had 1 little teething problem with it and after one phone call the car was taken in sorted and returned within a day. 😳👍
Fantastic company will keep using. 👍

March 4, 2025
Unprompted review
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Reply from Quirks Car

Thank you so much for your great review, we are so pleased you are happy with your car and received the level of service we always strive for. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Great Customer Service

I recently bought a Range Rover Sport from this company, and I can’t recommend Chris enough. He’s an excellent salesman who keeps his word. They even sorted a few marks on the car for free and offered a fantastic warranty package. The entire transaction was smooth, and they even delivered the car to me.

February 8, 2025
Unprompted review
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Reply from Quirks Car

Thank you for your review and it`s great to see how happy you were with the car and the service you received from Chris.. we hope to see you back again in the future

Rated 5 out of 5 stars

qcc coffee shop

A pleasant car buying experience. Friendly, upfront & transparent information given throughout the process. A secondhand car that you'd think was new!
Pete makes you feel very relaxed & makes a great cup coffee.
Thank you Pete.

Bassil & Anne

February 1, 2025
Unprompted review
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Reply from Quirks Car

Thank you for your great 5* review. We are delighted you received the level of service from Pete that we expect at all times, and hope to help you again in the future.

Rated 1 out of 5 stars

Unprofessional

Sent an enquiry with an offer for a vehicle and received back a sarcastic e.mail full of exclamation marks and question marks. Unprofessional, rude, sarcastic!
Will not deal with them again!

February 13, 2025
Unprompted review
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Reply from Quirks Car

Hi Caroline

We are sorry to read that you weren`t happy with the reply you received which i will paste below. We don`t feel it was sarcastic or rude at all as we actually invited you to make us a more realistic offer considering the quality of the car being offered as you offered £5,000 pounds off our asking price which isn`t realistic for a car which was very keenly priced at £39,950 and a very desirable and rare. This was the salesman`s e mail below..
Good afternoon to you
Unfortunately, we move numbers and you will find this has been priced keenly to sell !
We are a long way out and by that I mean thousands !!
If it is of interest please suggest a figure that is much closer to the asking price that I can realistically go to our director with ??
Regards
chris

Rated 5 out of 5 stars

Outstanding care

Outstanding care, attention and patience.
This is my 8th car from Quirks.
Highly recommend Pete. Such a top guy.
Ross looked after me for all these years. Always had fabulous cars from here.

February 3, 2025
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Reply from Quirks Car

Thank you for your great 5* review Adele, it is much appreciated. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Great company

Great company
I bought a lovely Range Rover svr from them , very helpful and friendly people

January 25, 2025
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Reply from Quirks Car

Thank you very much for your lovely 5* review, it is much appreciated. We hope to be able to help you again in the future.

Rated 5 out of 5 stars

Sold my car

Sold my car to Quirks car company and I received a very professional service. This is a family run business and we had great customer service from Ross and the team. I would highly recommend Quirks for selling or buying a car. Thanks again.

January 30, 2025
Unprompted review
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Reply from Quirks Car

Thank you for your great 5* review, it really is appreciated. We hope to be of service to you again soon.

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