Quirks Car Reviews 

455
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and courteous, making the car buying process pleasant and stress-free. Many highlight the exceptional customer service and smooth transactions from start to finish. People also appreciate the quality of the vehicles, often finding them in great condition. Reviewers frequently mention the team's efficiency and proactive communication, ensuring a positive experience at every step. Customers also note the helpfulness in sorting paperwork and providing guidance, making the overall process straightforward and easy. Many express their strong recommendation for the company, indicating high satisfaction with their purchases and the entire interaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the sales team for being helpful,... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic,... See more

Product

Customers had positive experiences with product, with many expressing pleasure and satisfaction with their... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional care that was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve just bought my first car from Quirks Garage - a used Land Rover Discovery Sport - and had great service from Chris from start to finish…. He was quiet , unassuming , and courteous , and not in th... See more

Company replied

Rated 5 out of 5 stars

Dominic was extremely helpful. Being in Birmingham, he sent us a few videos to give a comprehensive view of the car we were interested in. He also provided us with a decent PX value for my Seat Ibiza.... See more

Rated 5 out of 5 stars

I recently had the pleasure of viewing a Range Rover Sport, and it was by far the most impeccably maintained example I’ve come across on the market. The quality and presentation of their vehicles clea... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! The team was excellent and impressed me right from the beginning until I drove away with my new car. They offered an excellent trade-in value for my old vehicle too. I will certain... See more


Company details

  1. Used Car Dealer

Written by the company

Based in Wickford, Essex, Quirks Car Company is a multi award winning family-run business dedicated to selling sports cars, prestige vehicles, and 4x4 vehicles. With over 30 years' experience in the retail motor industry, there is no one you should trust more when it comes to buying a used sports, prestige or four wheel drive vehicle. We have extensive knowledge of a huge range of desirable marques and models for sale, including Audi, Bentley, BMW, Jaguar, Lamborghini, Land Rover, Mercedes-Benz, Maserati, Range Rover, Porsche, and Volkswagen as well as many other brands. Visit www.quirkscarco.co.uk for more info. Showroom doors open from 9am - 6.30pm Monday to Friday, 9am - 6pm Saturdays and 10.30am - 4.30pm Sundays Find us on Arterial Road (A127), Wickford, Essex, SS12 9JG We look forward to seeing you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

455 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(455)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Buy your next car and feel special

Done my search on auto trader found the perfect car that I’ve been after. Made an enquiry and Billy Carne , general manager came straight back to me. Told him my requirement to change my budget. Finance was sorted within the hour and signed.
We agreed on everything and set a pick up date. The transaction was so smooth got to the showroom where there were 4 desks and staff and just listened to how they answer the phone and talk to customers and it was first class. Drinking my coffee Billy had every task labeled and ready to tick off. We swapped documents ownership taxed the car . Took in my part ex then he went down road to pick up my car from their valet shop.
This feels like a high end customer orientated business and I was feeling special and excited. My car pulls up and with my 2 keys new mot serviced and shining like a new penny I was ready to roll.
Every thing I need in a nice folder I was ready to make the drive home.
We ran through features on the car and I was away.
I have phones quirks more than 10 times from my initial enquiry to saying yes , paying deposit , setting pick up time asking other questions. Each time has been perfect. I can’t recommend Billy and the team enough and they will be the first place I look at when it comes to change but before that they are my friends and family’s recommend car shop where you get treated amazing . Give them a call , you won’t be disappointed
Anthony ..

December 1, 2023
Unprompted review
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Reply from Quirks Car

Thank you so much for taking the time to leave your great 5* review, it is much appreciated. We look forward to helping you again in the future, along with your friends and family whenever they are ready.

Rated 5 out of 5 stars

Good

Good, friendly, trustworthy. Happy customer

December 12, 2023
Unprompted review
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Reply from Quirks Car

Thank you for taking the time to leave your 5* review, it is very much appreciated. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

The salesman Pete who ive dealt with…

The salesman Pete who ive dealt with has been extremely professional from the 1st phone call when i enquired about the vehicle

December 4, 2023
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Reply from Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Defender 110…

As always an amazing level of service from Billy and the team at Quirks Car Company. I saw a Defender 110 on their website and had another quick stress free purchase.
The car was exactly as advertised and I’d highly recommend anyone looking to buy a prestige car to look at Quirks first.
There’s a reason the team have such an amazing reputation!

December 1, 2023
Unprompted review
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Reply from Quirks Car

Thank you so much your great 5* review, it really is much appreciated. We look forward to being of service to you again soon!

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, staff are amazing, the car is wow, definitely buying cars from here in the future

Thank you Ross and the team

December 4, 2023
Unprompted review
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Reply from Quirks Car

Thank you so much for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

A pleasure to deal with from start to…

A pleasure to deal with from start to finish.
Pete was very helpful and had time and patience to discuss different aspects of the sale/vehicle with me, right down to Dan who delivered the car to us was also very helpful and polite.

November 8, 2023
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Reply from Quirks Car

Thank you for taking the time to leave your lovely 5* review, it is much appreciated. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Top customer service, simple and honest!

The service from end to end was fantastic. I was looking to sell my car. Quirks offered me a competitive price, no messing around. When it came to the day of handing my car over, I couldn't fault them! Friendly and straightforward, honest service. The whole process was seamless and I would highly recommend them either for buying or selling a vehicle. Top customer service.

November 6, 2023
Unprompted review
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Reply from Quirks Car

Thank you for taking the time to leave your 5* review, it is really appreciated. We hope to be of service to you again in the future, whether buying or selling.

Rated 5 out of 5 stars

5* Service - Would 100% recommend

5* Service - Would highly recommend
I wanted to sell my Jag F Pace and reached out to a number of prestige car buyers.
From the moment Charlie called me on a Saturday, I knew I was dealing with a quality business. He quoted me and we agreed on a price within hours. Dan came to pick the car up within the week and again great to deal with and really personable.
Customer service and treating customers with respect goes a long way and I wouldn’t hesitate to recommend Charlie and Quirks Car Company for selling or purchasing. In any other large branded dealership you are just a numberplate, these guys are the real deal and know what they’re talking about.
Thank you for making it’s such an easy transaction and for doing everything promised.

October 20, 2023
Unprompted review
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Reply from Quirks Car

Thank you for taking the time to leave us your lovely 5* review, it really is appreciated. We hope to be of help to you again in the future.

Rated 5 out of 5 stars

Smooth and excellent sale great…

Smooth and excellent sale great communication I dealt with Charlie and Dan fantastic guys highly recommended.

October 17, 2023
Unprompted review
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Reply from Quirks Car

Thank you very much for taking the time to leave your 5* review, it is much appreciated. We hope to be of help to you again in the future, whether selling or buying.

Rated 4 out of 5 stars

Simply.....Just a good experience

Unlike the Motorways and Webuyanycars of this world....Refreshing to find a person that is clear about what he will do, how he will do it, when he will do it with NO last minute suprises, tricks or sharp practice. Charlie and I spoke straight, agreed a price straight, both were able to be businesslike and more importantly both were able to virtually shake on a deal which didnt change. Naturally I would have liked more in terms of cash but dont we all? A nice job Charlie.

October 11, 2023
Unprompted review
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Reply from Quirks Car

Many thanks for your review, we really appreciate it when customers take the time to leave us one. We hope to be of service to you in the future, either buying or selling.

Rated 5 out of 5 stars

Great service from Peter

Great service from Peter, with no hassle and very nicely prepared car.

September 25, 2023
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Reply from Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

This RS6 2018 C7 Performance is next level…. Thanks Quirks… 😊

This RS6 2018 C7 Performance is everything as advertised on the Quirks website. The sales team and preparation of the car was spot on. I would recommend buying a car from them any day of the year. Thanks guys….
605bhp back in my life again thanks to you all…. This car you sold me puts a huge smile on mine and my wife’s faces every time we take it out…
Thanks…. Pete & Sarah….

October 9, 2023
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Reply from Quirks Car

Many thanks for your 5* review, it is much appreciated. We are pleased you are so happy with the car, and hope to be of service to you again in the future.

Rated 5 out of 5 stars

Peter is a credit to Quirks

Peter is a credit to Quirks, helped me get the right car, for the right price. Car was valeted and polished brilliantly for delivery. Would highly recommend Quirks to anyone looking for a quality car with quality service.

October 4, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Sale of Porsche Macan GTS to QCC

After completing the valuation information section on their website I was quickly contacted by Charlie who said he would review and get back to me the next day. That he did and quickly offered a price better than brand dealers and other online sites, which I accepted. Dan was sent to collect the car and once he had checked it, the money due was in my bank instantly. Once driven away had good after sales call.

Overall a very professional service from pleasant people and a business I would whole heartedly recommend to others.

September 11, 2023
Unprompted review
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Reply from Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated.

Rated 5 out of 5 stars

Trustworthy, Excellent Communication, Fautless.

I had a car to sell and decided to use Quirks car company as it was local and id heard good reviews. I dropped my car down to them on the Thursday and it was sold on the Saturday, shortly after that I received the funds for the sale. Id always used Autotrader to sell my cars but this time I felt a dealer would be more appropriate. Quirks returned me around £10k extra than I got offered trade, I wouldn't have got that much from a private sale. I Then started looking for a new car to buy and after my experience I of selling through Quirks I bought a new car. Again the service was faultless and they made me feel good about being a customer not like main dealers have become and never return your calls. The whole experience from finance agreement's to negotiating was a pleasure. I'd definitely be buying again form this company, was nice to see a family run business looking after their customers. No wonder Olly Murs buys from them. Thanks again Michael

September 12, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your great 5* review, it is much appreciated.

Rated 5 out of 5 stars

Great service from Quirks car they…

Great service from Quirks car they offers me a great price on my Golf R came to pick up no issues fast payment and didn’t try and haggle me down on the price highly recommend this company thank you

September 7, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your 5* review, it is much appreciated.

Rated 5 out of 5 stars

I recently sold my vehicle to QCC

I recently sold my vehicle to QCC. Charlie was great throughout & made the whole process very easy.

Will return for any future purchases/sales.

Thank you QCC!

September 6, 2023
Unprompted review
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Reply from Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated.

Rated 5 out of 5 stars

Smooth Transaction

Great experience from start to finish. Received a quick response and competitive quote for my Range Rover. Great communication throughout the process and very honourable on collection. Quoted price was honoured and no attempt to downgrade the price paid. Instant bank transfer received after the collector was happy with the condition and test drive. A pleasure to deal with and would recommend Quirks to any seller or buyer.

August 31, 2023
Unprompted review
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Reply from Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated.

Rated 1 out of 5 stars

Absolute shocking customer service.

Absolute shocking customer service.
Had trouble with my Range Rover since the day I collected it.
“We promise to get it sorted”
Said the salesman Chris.
First time it went back he said we only need it for a day ended up 6 days.
Doesn’t want to communicate via email probably because it’s then in black and white.
AVOID THIS COMPANY.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from Chris…

Absolutely fantastic service from Chris and everyone at Quirks. We went in to have a look and Chris patiently and expertly found all available options and we have bought a great car at a great price. We found Chris to be very honest and genuine and was the main reason we bought the car. He guided us through the finance agreement and was very transparent throughout. We would highly recommend Quirks and will be returning when we are ready to upgrade our other car.

August 10, 2023
Unprompted review
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Reply from Quirks Car

Thank you very much for your great 5* review, it really is much appreciated. We are delighted you experienced the level of customer service we strive for at all times, and look forward to helping you again in the future.

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