Quirks Car Reviews 

455
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and courteous, making the car buying process pleasant and stress-free. Many highlight the exceptional customer service and smooth transactions from start to finish. People also appreciate the quality of the vehicles, often finding them in great condition. Reviewers frequently mention the team's efficiency and proactive communication, ensuring a positive experience at every step. Customers also note the helpfulness in sorting paperwork and providing guidance, making the overall process straightforward and easy. Many express their strong recommendation for the company, indicating high satisfaction with their purchases and the entire interaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the sales team for being helpful,... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic,... See more

Product

Customers had positive experiences with product, with many expressing pleasure and satisfaction with their... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional care that was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve just bought my first car from Quirks Garage - a used Land Rover Discovery Sport - and had great service from Chris from start to finish…. He was quiet , unassuming , and courteous , and not in th... See more

Company replied

Rated 5 out of 5 stars

Dominic was extremely helpful. Being in Birmingham, he sent us a few videos to give a comprehensive view of the car we were interested in. He also provided us with a decent PX value for my Seat Ibiza.... See more

Rated 5 out of 5 stars

I recently had the pleasure of viewing a Range Rover Sport, and it was by far the most impeccably maintained example I’ve come across on the market. The quality and presentation of their vehicles clea... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! The team was excellent and impressed me right from the beginning until I drove away with my new car. They offered an excellent trade-in value for my old vehicle too. I will certain... See more


Company details

  1. Used Car Dealer

Written by the company

Based in Wickford, Essex, Quirks Car Company is a multi award winning family-run business dedicated to selling sports cars, prestige vehicles, and 4x4 vehicles. With over 30 years' experience in the retail motor industry, there is no one you should trust more when it comes to buying a used sports, prestige or four wheel drive vehicle. We have extensive knowledge of a huge range of desirable marques and models for sale, including Audi, Bentley, BMW, Jaguar, Lamborghini, Land Rover, Mercedes-Benz, Maserati, Range Rover, Porsche, and Volkswagen as well as many other brands. Visit www.quirkscarco.co.uk for more info. Showroom doors open from 9am - 6.30pm Monday to Friday, 9am - 6pm Saturdays and 10.30am - 4.30pm Sundays Find us on Arterial Road (A127), Wickford, Essex, SS12 9JG We look forward to seeing you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

455 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(455)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly approachable staff

Friendly approachable staff, made you feel welcome and at ease with no pressure.
Thanks Chris, car runs great.
Regards
Justin

April 22, 2023
Unprompted review
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Reply from Quirks Car

Thank you Justin for taking the time to leave your 5* review, it is much appreciated. We hope to be service to you again in the future.

Rated 5 out of 5 stars

First class customer service

I recently purchased a car from QCC. The whole experience from start to finish was seemless and a complete pleasure. The customer service that I received was first class and I am thrilled with my new car, it is perfect! QCC truely have their customer at the heart of their business and it shows. I would highly recommend this company to everyone. Thank you to Chris for your outstanding help and support.

April 13, 2023
Unprompted review
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Reply from Quirks Car

Thank you very much for your great 5* review, it really is appreciated when customers take the time to leave one for us. We are pleased you are happy with your new car, and hope to be of help to you again in the future.

Rated 5 out of 5 stars

Top car garage

Top car garage.
Yet again I’ve purchased a fabulous car. Thanks to Chris Bowler and Ross for helping me. I’m sure I will be back for lucky number 7 soon.

April 26, 2023
Unprompted review
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Reply from Quirks Car

Thank you again for your custom Adele, and for leaving your 5* review, it really is appreciated. We look forward to seeing you as soon as you're ready!

Rated 5 out of 5 stars

A great company to buy a car from

A great company to buy a car from, probably the best and easiest I ever experienced!

April 16, 2023
Quirks Car logo

Reply from Quirks Car

Thank you very much for taking the time to leave your review, it really is appreciated. We are so pleased you had a good experience, and hope to be of service to you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, couldn't be more helpful. Will definitely be coming back in the future.

April 25, 2023
Unprompted review
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Reply from Quirks Car

Thank you very much for taking the time to leave your review, it really is appreciated. We hope to be of service to you again in the future when you are looking for your next car.

Rated 5 out of 5 stars

Brilliant

Brilliant, salesman Chris was a pleasure to deal with from start to finish, would highly recommend Quirks if you need a prestige vehicle 👍
Colin Brown

April 5, 2023
Unprompted review
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Reply from Quirks Car

Many thanks Colin for taking the time to leave your 5* review, it really is appreciated. We hope we can be of service to you again when you are looking for your next car.

Rated 5 out of 5 stars

Easy to deal with!

Easy to deal with, I drove 2 hours there and back twice for my Ranger. Chap I dealt with was brilliant. Pretty girl on the desk was lovely too! Can’t recommend this place enough. Love my motor and the price given for my m3 as trade in!

April 14, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your lovely 5* review, it is much appreciated that you've taken the time to leave it for us. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Stress free sale!

Sold my car and these guys were really easy to work with. No fuss and stuck with the agreed price. Money sent quickly after inspection. Highly recommend if you want a stress free sale.

March 30, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Great service from every employee

Great service from every employee, made it an easy and seamless service

March 31, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your great 5* review, it really is appreciated. We hope to help you again in the future with your next car.

Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service. I have found the whole buying process very easy. The car was thoroughly checked and collected as agreed. Highly recommended.

March 18, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your great 5* review, and we really appreciate you taking the time to leave it. We hope to help you again in the future.

Rated 4 out of 5 stars

Sales Chris bowler gave good service…

Sales Chris bowler gave good service and liaised well during the purchase.
The car was cleaned inside and presented well.
External was obviously just washed and not polished
Newly painted wheel’s were scratched by/during their attachment by the wheel bolts.
The Adblue additive reservoir had not been topped
up,and was near empty.note if this becomes empty the car stops?.

March 9, 2023
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Reply from Quirks Car

Thank you for taking the time to leave your review, and I am glad Chris was helpful during your purchase. Chris was surprised to read your comments after delivery as he hasn't heard from you and is very sorry to learn you had a couple of issues you weren't happy with. If you would like to call him to discuss this further, please do not hesitate to do so to get any outstanding issues resolved.

Rated 5 out of 5 stars

Really can't complain with these guys

Really can't complain with these guys, Chris was helping me through the process of getting the car, from start to finish it's been flawless.

there was a small issue with tyres which I overlooked, I messaged Chris about it, and the next day, 2 brand new tyres was put onto the car, which most dealers would not do let's be fair.

10/10 on everything, I can't even pick a small detail on where to fault them, the fact that these guys can give and take a few jokes whilst filling out some paperwork, made the whole experince a lot better.

Chris, thank you & the team again.

Joel x

March 9, 2023
Unprompted review
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Reply from Quirks Car

Many thanks for taking the time to leave your 5* review, it really is appreciated. We hope to be able to help you again in the future.

Rated 5 out of 5 stars

By far the best car dealer in Essex…

By far the best car dealer in Essex have now bought quite a few cars from them and been an absolute pleasure every time Highly recommend 10 out of 10

March 14, 2023
Unprompted review
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Reply from Quirks Car

Many thanks Tony for taking the time to leave your 5* review, it really is appreciated. We look forward to helping you again soon!

Rated 5 out of 5 stars

An easy and straightforward purchase of…

An easy and straightforward purchase of a stunning 540i. The car was prepped beautifully for me. Couldn’t have been an easier transaction. Very happy!!

February 11, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your 5* review, it really is appreciated. We hope to be able to help you again in the future when looking for your next car.

Rated 5 out of 5 stars

Chris is always polite and a pleasure…

Chris is always polite and a pleasure to deal with…Had my last 4 cars with these guys…I had two major problems with one of them, both times, they were sorted with little fuss! Great experience, would recommend.

February 14, 2023
Unprompted review
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Reply from Quirks Car

Thank you for taking the time to leave your 5* review, it really is appreciated. We look forward to being of service again to you in the future.

Rated 5 out of 5 stars

5 star service

Chris as always was helpful, considerate and fair.
As with all the team, they make purchasing a car an enjoyable experience

January 26, 2023
Unprompted review
Quirks Car logo

Reply from Quirks Car

Thank you for your 5* review, it is much appreciated. We look forward to being of service to you again in the future.

Rated 5 out of 5 stars

Chris was very helpful and answered all…

Chris was very helpful and answered all my questions. The car was available on time and in pristine condition. Great service!

January 7, 2023
Unprompted review
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Reply from Quirks Car

Thank you for your 5* review; we are delighted you received the standard of service we always expect for our customers. We hope to be able to help you again in the future.

Rated 5 out of 5 stars

Forget selling anywhere else!

Forget selling anywhere else!
Great price. Way above average and smooth communication and experience overall.

January 18, 2023
Unprompted review
Quirks Car logo

Reply from Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be service to you again in the future, whether buying or selling.

Rated 1 out of 5 stars

Terrible experience

Terrible experience. Thought I had bought a Porsche for over £100k only to be told a week later after signing a contract and paying a £2k deposit that the car was no longer available. Got my deposit back but the whole episode reminds me why car dealers get such a bad name. To say I was disappointed would be an understatement. Safe to say I would not deal with QCC in the future.

December 31, 2022
Unprompted review
Quirks Car logo

Reply from Quirks Car

We’re sorry you’re disappointed Mark however we too are disappointed as after agreeing to purchase the Porsche from the owner we too were let down by him as he decided to keep the car so we have also wasted time and money and obviously now loosing the profit we would have earned on the sale too so definitely not how we intended the transaction to go and hence refunding your deposit once we were made aware

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