R1industriesoffroad Reviews 

7
TrustScore 3.5 out of 5

3.7

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Company details

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R1 Industries is a trusted off-road retailer and performance shop specializing in premium UTV and side-by-side parts, accessories, and custom builds. With thousands of products from the industry's top brands and an expanding lineup of proprietary R1 products, the company helps riders enhance performance, durability, safety, and style. Founded by enthusiasts and built around real-world trail experience, R1 Industries combines expert technical support, rapid order fulfillment, and professional repair and performance services to deliver an exceptional customer experience for recreational riders, racers, and off-road professionals alike.


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3.7

Average

TrustScore 3.5 out of 5

7 reviews

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3.7

All reviews

(7)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

What an amazing company!

What an amazing company! They were on top of everything and got my machine done perfectly! I would recommend everyone to bring their UTV, Dirt bike or 4 wheeler to get worked on at R1!

August 20, 2026
Unprompted review
Rated 3 out of 5 stars

Stiffer ride

While it did increase height by 2" front and back the ride is much stiffer than stock Polaris tender springs.
Adjustment on shocks are all around 3/8 of an inch from softest setting

August 3, 2026
Rated 5 out of 5 stars

The way they talked to me with respect…

The way they talked to me with respect and understanding . That alone is something you don’t find in 85 percent of business today. You people you employ make or break your business. Your managers made some very very good business decisions by hiring the bust people who show respect to your customers . That means every thing in building a great successful business today. God bless you and your company.

August 3, 2026
Rated 1 out of 5 stars

Bad Communication and shipping

The first shipment I got was missing my whip lights and mounts. When I contacted R1, they told me they were on back order 2-3 weeks. This is 2 weeks in already at this point. No apology or anything.
So I wait for them to come in and now I’m missing the mounts for them. Once again, I contact R1 To be told the mounts are now on back order 2-3 weeks and they will ship them as soon as possible.
This was never mentioned the first time I talked to them, it was just whips that were back ordered.
Still no apology, our bad or anything. Really disappointed with how they have been so far

August 3, 2026
Rated 3 out of 5 stars

They seem to be a distribution company…

They seem to be a distribution company that sell other companies products. I bought tendor springs, not realizing they were all things utv tendor springs and I could have just bought them from all things utv for cheaper.

But the product is good, good instructions, as advertised, after purchase support was there for my questions. I have no product complaints so far, haven't rode machine very far since install.

August 3, 2026

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