Ramrugby.co.uk Reviews 458

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered two sets of rugby pitch furniture and dealt with James Dowler. Very quick responses to any questions and efficient ordering system with great design by their art team. Haven't received the ite... See more

Rated 5 out of 5 stars

I would like this opportunity to highlight great customer service. I ordered some rugby balls which were delivered by Amazon but delivered to the wrong address. I spoke to Martin on Friday after... See more

Rated 4 out of 5 stars

My order arrived as predicted and in good order, so all good there. Would have liked to see more detailed product information on the website though. Information like whether or not the water bottles... See more

Rated 5 out of 5 stars

These items were bought for a kids rugby club, where kids from all ages and abilities play some with learnimg difficilties and some with autism and make friends for life and let off some steam, speed... See more

Company details

  1. Rugby Store

Information provided by various external sources

Having sold rugby balls, training equipment and clothing for over 15 years, we have a deep routed passion for the sport and the experience to produce high quality products. Supplying teams at over 3,000 schools, universities and clubs during this time, we are able to offer incredible deals to keep you clothed and equipped during the seasons.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

458 reviews

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Rated 5 out of 5 stars

Didn't receive order but problem sorted ☑️

Placed order , didn't receive item even though I had received an email telling me it had been posted, when I enquired I was told item was out of stock for 2 month!!!! Why tell me it's in the post when you haven't even got it!

Received a replacement item, quickly and communication excellent

December 18, 2019
Unprompted review
Ramrugby.co.uk logo

Reply from Ramrugby.co.uk

Hi Steve,

I'm sorry for the confusion over your order. This has been a very popular item and when stock was exhausted from our warehouse we requested your item be dispatched directly from Amazon where we also hold stock, hence the delivery email. Unfortunately this didn't happen so we'll have to investigate why - it could be that Amazon went out of stock at the same time.

Apologies again for the inconvenience, I hope you are happy with the upgraded boot bag that we've sent you.

Kind regards,

Pat

Rated 5 out of 5 stars

Excellent service and super helpful - 5 Star Service

Excellent service and super helpful. I ordered 1 Kit bag but needed 2 in the end. Popped an email to them and asked if I could add another bag on to my order without incurring another delivery charge. Most other companies would be like no, order another one on line and we can add another delivery charge. They contacted me up the next day, dispatched the items that night and boom, items received the very next day. Super helpful and great price to boot.

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service . I needed a large order of balls within 24 hrs and William Eve and his team provided the best possible customer service.
We also tried the new softer balls and they have gone done well with children and parents.
Will definitely use again

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Top class kit and service

My rugby club and I deal with Ram rugby on a regular basis and order the majority of our kit through them. I have to say it is always an easy process and absolute pleasure. Queries are dealt with straight away and there's always a quick turn around time with kit. I deal directly with Marianne and it's so refreshing to deal with someone who has the answers to everything and I always feel like nothing is too much trouble. She's an absolute star and asset to Ram

December 6, 2019
Unprompted review
Rated 4 out of 5 stars

Excellent service

Excellent service. Had an issue with delivery on one item. This was down to Parcel force being rubbish at there job. Contacted Ram and they got the issue sorted out for me. Would recommend and will be using again.

December 6, 2019
Unprompted review
Rated 4 out of 5 stars

Strange form, excellent service

I found the address element of the order form very confusing (the presence of an 'Apartment no.') which appeared to override the 1st line of my address.
However, I wrote to say as much and received a very courteous, prompt reply, followed by the excellent product delivered the very next day - most impressive.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Came very quickly

Came very quickly. Perfect bag for my son who plays rugby. Happy with all the compartments too. Muddy boots in a certain section not contaminating everything thats try and clean!

November 15, 2019
Unprompted review
Rated 5 out of 5 stars

Marianne Case you are a star.

Had the most enjoyable experience working with Marianne Case in getting personalized post protectors, corner post protectors and posts with flags. We also managed to get 20 really well made personalized balls with our sponsors on them to coincide with the anniversary of Corby Rugby Club. Its was all done to a very high standard and would not expect any less from Marianne and the team. I just can't thank Marianne and the team as it makes the club look great when we play teams at home and I've had nothing but good comments from all the players, opposition and veterans of the game. Thank you very much guys on a job well done.

Kind regards

Vaughan White
Fixtures secretary
Corby rugby club

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product.
We have just bought the large boot bag from you and our daughter was delighted with it especially as it fits all other rugby kit bits in the other pockets. Great price too

October 21, 2019
Unprompted review

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