Ordered two sets of rugby pitch furniture and dealt with James Dowler. Very quick responses to any questions and efficient ordering system with great design by their art team. Haven't received the ite... See more
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I would like this opportunity to highlight great customer service. I ordered some rugby balls which were delivered by Amazon but delivered to the wrong address. I spoke to Martin on Friday after... See more
My order arrived as predicted and in good order, so all good there. Would have liked to see more detailed product information on the website though. Information like whether or not the water bottles... See more
These items were bought for a kids rugby club, where kids from all ages and abilities play some with learnimg difficilties and some with autism and make friends for life and let off some steam, speed... See more
Company details
Information provided by various external sources
Having sold rugby balls, training equipment and clothing for over 15 years, we have a deep routed passion for the sport and the experience to produce high quality products. Supplying teams at over 3,000 schools, universities and clubs during this time, we are able to offer incredible deals to keep you clothed and equipped during the seasons.
Contact info
I ordered a rugby ball 10 days ago
I ordered a rugby ball 10 days ago. I received the invoice immediately. Nothing else since then. I called Ramrugby to inquire and I was told that they were going to contact Gilbert (as the ball will come directly from them) and call me back. I am still waiting - They didn't call me back.
October 14, 2019
Unprompted review
Reply from Ramrugby.co.uk
Hi Fernando,
I'm really sorry that you had to wait for a reply from us. Unfortunately Gilbert are out of stock of a number of balls at the moment so have a backlog of orders to clear. As they dispatch balls directly, we have to rely on them to advise us of delivery dates . I'm sorry there was a delay in getting this information and coming back to you.
Kind regards,
Pat
Great service
Great service , great quality products , prompt delivery
October 14, 2019
Unprompted review
I ordered two balls and both had…
I ordered two balls and both had leaks/holes in then. Awful
October 14, 2019
Unprompted review
Reply from Ramrugby.co.uk
Hi Lochlann,
I am very sorry to hear about this issue. An error with a ball is a 1 in 10,000 issue so I am very surprised to hear you have 2 problems.
Could you please get in contact so we can look to get this sorted for you - 0208 123 6812?
Kind regards,
Pat
Wrong Colour
The quality of the product was good however I ordered a set of yellow bibs as we already had a set of Orange ones and they sent another set of Orange ones. Unfortunately we needed them straight away so had to use them and couldn’t exchange them. I understand it was probably an honest mistake just a tad annoying
October 11, 2019
Unprompted review
Quick service and decent balls…
Quick service and decent balls delivered.
October 9, 2019
Unprompted review
All OK in the end
We ordered 40 tags, no belts. We got 40 Tags with belts. So we received the wrong thing but, when we contacted RAM, they said we could keep the belts as well. Thanks Ram.
October 9, 2019
Unprompted review
Hopeless
Hopeless. They failed to ensure the parcel was delivered correctly and so it was returned to RAM by the sorting office. RAM failed to them tell me my parcel has been returned but kept my money!
Instead I had to track it all down a month later myself and try to get my money back for a parcel that they have back. Not what I expected from a company like this.
October 7, 2019
Unprompted review
Reply from Ramrugby.co.uk
Hi Ken,
It was good to be in touch with you today. As discussed, your order was sent via the correct channels and I'm waiting for the specialist Parcelforce team to come back to me to understand what they have done with it. I'll be able to update you tomorrow so we can get this resolved for you.
Kind regards,
Pat
Select Boot Bag
Great boot bag. My boy uses it for rugby and it keeps muddy boots separate from his clean / dry after match gear. Carry strap long enough to go over a shoulder. Highly recommended. Service was good too. Easy to use website and delivered when expected.
October 4, 2019
Unprompted review
Great price and fast delivery
October 3, 2019
Unprompted review
excellent customer service.
excellent customer service.
staff are really helpful and prompt with any online enquiries.
September 26, 2019
Unprompted review
Recommend
Easy to use website, speedy delivery, good quality products
September 25, 2019
Unprompted review
Ram linesman flags
Competitive price delivered straight away, fantastic product.
September 22, 2019
Unprompted review
Reliable & trustworthy
Service & delivery continues to be excellent. RAM rugby are a great partner for our small club.
September 19, 2019
Unprompted review
Ram Rugby have been excellent
Ram Rugby have been excellent - over the past 10 years I have consistently used Ram for Rugby and general supplies to our PE dept; the equipment is hard wearing durable. We even got bespoke pads and shields which were great quality and look really smart. I would highly recommend. - Mr Hamilton - Head of PE and Rugby at Oban High School.
September 13, 2019
Unprompted review
Easy to purchase
Easy to purchase, delivered quickly and an excellent product for my son. Thanks RamRugby!
September 13, 2019
Unprompted review
Took a week to be delivered.
September 12, 2019
Unprompted review
Reply from Ramrugby.co.uk
Hi Mr Crozier, thanks for your review.
Looking at this I can see your order was actually for Gilbert balls and they are dispatched directly by Gilbert. Our RAM stock products are sent within 1-2 working days, however, the lead time for Gilbert items is 3-5 working days as we show on our website.
I think your location may also have added some time and pushed this order to the 5 day limit. I'm sorry if this was longer than you anticipated.
Kind regards,
Pat
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