Ordered two sets of rugby pitch furniture and dealt with James Dowler. Very quick responses to any questions and efficient ordering system with great design by their art team. Haven't received the ite... See more
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See what reviewers are saying
I would like this opportunity to highlight great customer service. I ordered some rugby balls which were delivered by Amazon but delivered to the wrong address. I spoke to Martin on Friday after... See more
My order arrived as predicted and in good order, so all good there. Would have liked to see more detailed product information on the website though. Information like whether or not the water bottles... See more
These items were bought for a kids rugby club, where kids from all ages and abilities play some with learnimg difficilties and some with autism and make friends for life and let off some steam, speed... See more
Company details
Information provided by various external sources
Having sold rugby balls, training equipment and clothing for over 15 years, we have a deep routed passion for the sport and the experience to produce high quality products. Supplying teams at over 3,000 schools, universities and clubs during this time, we are able to offer incredible deals to keep you clothed and equipped during the seasons.
Contact info
Goods were ordered and delivered to…
Goods were ordered and delivered to time. Staff very helpful when necessary.
September 10, 2019
Unprompted review
excellent service.
September 9, 2019
Unprompted review
Fantastic customer service after an…
Fantastic customer service after an initial mistake with our order. Will definitely be back to order in the future
September 6, 2019
Unprompted review
Extremely Disappointed!
Extremely Disappointed!
1 - Retained data from years previously mixed with current order
2 - Failure to Deliver simply said no one in left card which there was none as they never turned up
3 - No response for a week after enquiring via email provided so had to ring
4 - No apology for data confusion only for Parcel Forces errors
5 - Delivery assured with phone call prior to delivery which didn't happen
Very poor experience
September 5, 2019
Unprompted review
Reply from Ramrugby.co.uk
I'm really sorry to read this review. It's very strange for an email to go unanswered and I'm sorry you had to chase.
Having looked into this, I can only apologise for the delivery issues and incorrect details.
Parcelforce do ask their drivers to ensure they leave a card if they can't deliver the parcel but I appreciate on occasion this isn't done correctly and that's extremely frustrating. Parcelforce send email and text notifications to give a time slot for deliveries on the day, but they don't provide drivers with mobile phones, it's up to the driver as to whether they're happy to use their personal phone. I'm really sorry if this wasn't communicated properly.
In terms of the out of date data, this is a human error as we've used a previous order as the basis for the new order. I'm sorry this has happened.
Again, I'm very sorry for these issues you have experienced.
Best,
Pat
Excellent company to deal with
September 5, 2019
Unprompted review
Good service over the phone
Good service over the phone. The operator was a fellow Rugby player; it was good to talk to someone who was familiar with my needs.
Equipment tuned up in good time without any surprises.
Would definitely order from here again.
September 3, 2019
Unprompted review
quick delivery
August 28, 2019
Unprompted review
Well organised
Well organised. Order came within two days as promised
August 21, 2019
Unprompted review
Ram Rugby Boot Bag
What a brilliant boot bag. The picture and description really don't do this bag justice. I am a rugby referee and I always take two pairs of boots with me in my kit bag - one pair for firm ground and one pair for softer ground. Obviously I want to keep them separate from the rest of the kit in my bag, so this has always meant packing two boot bags. This boot bag from Ram now means that I can pack both pairs of boots in separate compartments of the same bag. There is also a further handy compartment for keeping spare laces, spare studs, stud spanner, etc.
Excellent bag, very well priced.
August 19, 2019
Unprompted review
Rugged and sturdy
Rugged and sturdy, this is a serious piece of kit. Make sure you have enough room for storage though!
August 17, 2019
Unprompted review
Great item and easy process for…
Great item and easy process for purchasing. Was prompt in delivery and received the item on the day I was expecting.
August 15, 2019
Unprompted review
I have used before and normally not the…
I have used before and normally not the quickest, but no problems.
This has come through for me to review and....
I have just ordered some balls 31.07.19 my account says fulfilled but as of yet I am still waiting.
August 7, 2019
Unprompted review
Reply from Ramrugby.co.uk
Hi Clive,
Thank you for your review and for taking the time to chat to me over the phone, we really appreciate it. We advertise Gilbert balls as being delivered between 3-5 working days so I'm very sorry they arrived a day outside of this. It's a little harder for us to control as they come from a third party but I'm really happy you've received them and this is all sorted for you.
Best wishes,
Pat
Just what was wanted
Very pleased with the ease of ordering and prompt delivery. My grandson is thrilled with his new rugby ball, pre season training is in full swing! Even better it was a far better price than some other companies!
July 25, 2019
Unprompted review
Premier Team Kit Bag
Needed a large waterproof hold-all and this is perfect. Prompt delivery, no hassle. It is a big bag but exactly what I was after.
July 23, 2019
Unprompted review
I ordered kit bags on line and was…
I ordered kit bags on line and was delighted when they were delivered a short time after ordering. great service.
July 18, 2019
Unprompted review
Items were promptly delivered.
July 10, 2019
Unprompted review
Great Experience
Great Experience! Easy to use web site, easy to order, great value for money, excellent delivery.
July 3, 2019
Unprompted review
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