The customer service was excellent. There were two members of staff working and both were extremely polite and helpful and remained that way even when shop became busy at times. Suzie was our sales ad... See more
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We went into the Blackpool branch looking to buy a ring. As we walked in Lisa a lady who works there greeted us with an hello and smile. We had seen a ring in the window when it came to trying on it didn't fit. That did not stop Lisa she went to look for another ring in my size out she came with a ring didn't fit them proceeded to go in the back looking nothing. Eventually Lisa came back with ring which fit and didn't cost the earth. I will go back anyday the service was outstanding thank you Lisa

Reply from RAMSDENSPAWNBROKERS.co.uk
I've been forced to use this company due to my circumstances and was desperate to get my items returned before they disappeared for ever.
I rang the staff who were extremely helpful and went to the shop to repay the debt I owe. However I had not thought about bringing the paperwork with me so was advised that as well as paying a vast amount of interest I've also got to pay an further £5 to have the items returned!
I'm not paying that ! How dare they charge me more after all the money they've already made from a person in a vulnerable situation so I repaid the bulk and have to return next week with the paperwork to try to reduce my debt. However still not satisfied I've to pay 70p daily, more charges, and it's a flaming 2 day Easter holiday! What can I say ? This firm must be run by people who like to devour your last pound of flesh and let's hope that whatever lifestyle it's funding the luxury yatch they use at weekends doesn't spring a leak because I'd hate to see it sink without trace .......
YOU can write as many patronising replies as you want, this so called Company is run by nothing but a set of robbers. Thank you .

Reply from RAMSDENSPAWNBROKERS.co.uk
Saw Patrick in the Castleford branch. From start to finish he was helpful, knowledgable and very affable. A real pleasure to deal with.

Reply from RAMSDENSPAWNBROKERS.co.uk

Reply from RAMSDENSPAWNBROKERS.co.uk
Michelle was very helpful done every thing for me and very polite

Reply from RAMSDENSPAWNBROKERS.co.uk
I been pawnbroking with them for years now, brilliant service,Shannon always been amazing, friendly and extremely knowledgeable(glad she's been moved to this branch),staff is brilliant, couldn't fault it,must of used their services over 50/60 times,never any issue

Reply from RAMSDENSPAWNBROKERS.co.uk
Attended the Merthyr Tydfil store today and had the pleasure of being served by Chris the manager. He was a complete gentleman and talked me thru everything I needed to know. Highly recommend 5 stars - Kelly Ford

Reply from RAMSDENSPAWNBROKERS.co.uk
All of the staff at Chester Rd Sunderland are very helpful and pleasant.
I was nervous and embarrassed when I went in to porn my watch. I had never been in a porn shop before, but a very nice lady called Sandra made me feel at ease and guided me through the process. I have just been in to redeem my watch and Sandra wished me all the best.

Reply from RAMSDENSPAWNBROKERS.co.uk
I use the Shop in the Forge in GLASGOW SCOTLAND. The Staff are good & very Helpful. Neil Doherty .
Lauren and Aaron at Ramsdens in Poole, Dorset were very polite, efficient and helpful. Highly recommended!
Staff are great, friendly and helpful.
Everything is explained clearly and dealt with efficiently.
The staff are kind helpful the service is quick and honest the buy back prices increase slowly and I like that I save money for buying back early. Just the best pawnbrokers I've found that even though I get more for pawning at h and t I come back to ramsdens because I pay less for the return and the staff are better. I'm in and out.
Friendly, helpful and efficient staff at the Chatham branch, always ready to guide me through paperwork and give advice, competitive interest rates too.
Customer service is outstanding; they provide detailed explanations and ensure you are fully aware of the repayment timeline.
Good customer service. Friendly staff and helpful, Annswered questions well and very informative. Would definitely recommend to a friend.
Great staff,always very helpful and friendly,they never complain about the biscuits I give them 😋
The staff in the Haverfordwest branch are always friendly, discreet and knowledgeable, I’ve never had anything less than a first class experience there and I have recommended them to several people in the last few years.
Alan and his team are polite and welcoming. They are genuinely there to help and do what they can to make the experience and transactions as friendly and easy as possible for customers. Trustworthy and flexible within reason. Paperwork kept simple and easy to understand. Quick and easy which is the important for me
As you can imagine to have things in pawn is distressing I was served with compassion and left with my head held high would be eternally grateful for this service in my time of need thankyou
Excellent staff especially at the Chester road branch in Sunderland.
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