Ordered Christmas presents December 3rd. Got the email January 6th that they lost the package and are refunding me in 5-10 business days. First and last order
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Takes preorders then cancels them months later meaning their customers had no chance to source elsewhere as they were counting on this business to uphold their confirmation. If they cannot not count,... See more
Company replied
Awsome service was stoked with purchase price was cheaper than other stores. Ordered Mon night received thur morn would definitly purchase from Rare Candy Collections again fast,good coms,awesome to b... See more
Company replied
Horrible and rude customer service. Had a problem applying promo code and shipping request. Whoever answered denied to resolve at all and gave an attitude whole time of the conversation. Then this idi... See more
Company details
Written by the company
Australian Online Retailer for Pokémon, Digimon, Yu-Gi-Oh!, Dragon Ball Super, and Other Trading Card Games, TCG Accessories, Plush Toys, Figurines, Puzzles, and Model Kits.
Contact info
PO BOX 278 Salisbury , 4107, Brisbane, Australia
- 0467 951 997
- info@rarecandycollectables.com.au
- rarecandycollectables.com.au
2.0
Poor
205 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great prices
Great prices, always quick turn around. One of the few shops I’ll always come back to.
January 24, 2022
Reply from Rare Candy Collectables
Hi Liam,
Thank you for your feedback.
We are glad you are happy with our services and products that we offer. We look forward to your next purchase with us!
Cheapest products
Cheapest products I have seen for a while. Prompt and fast postage. Highly recommend to anyone
January 21, 2022
Reply from Rare Candy Collectables
Hi Justin,
Thank you for your recommendation. We are glad that you are happy with our services and delivery times.
We look forward to your next purchase with us!
Reply from Rare Candy Collectables
Hi Kat,
Thank you for your feedback.
We are glad you are happy with our products and delivery times. We look forward to your next purchase with us!
Fast and efficient
January 14, 2022
Reply from Rare Candy Collectables
Hi Gary,
Thank you for your feedback.
We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us!
Great Packaging
I always love ordering from Rare Candy Collectables. My order is always packed so nicely and with care.
January 13, 2022
Reply from Rare Candy Collectables
Hi Bryce,
Thank you for your feedback.
We are glad you are happy with our services and products that we offer. We look forward to your next purchase with us!
Great products and arrived quickly
Great products and arrived quickly! Thank you so much!
January 13, 2022
Reply from Rare Candy Collectables
Hi Sophia,
Thank you for your feedback.
We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us!
Fast and good value
January 12, 2022
Reply from Rare Candy Collectables
Hi Winnie,
Thank you for your feedback.
We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us!
Excellent service
January 12, 2022
Reply from Rare Candy Collectables
Hi Russell,
Thank you for your feedback.
We are glad you are happy with our services and products that we offer. We look forward to your next purchase with us!
Another perfect transaction
Another perfect transaction. Excellent customer service. Buy with absolute assurance and know that Alex is no. 1 for integrity when it comes to selling genuine products that he cares about!
January 9, 2022
Reply from Rare Candy Collectables
Hi Andrew,
You're most welcome! Always a pleasure doing business with you.
Fast delivery,all round easy and…
Fast delivery,all round easy and pleasant experience
January 8, 2022
Reply from Rare Candy Collectables
Hi Casie,
Thank you for your feedback.
We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us.
Really fast shipping
Really fast shipping which now makes Rate Candy Collectables my go to for when I need a present but forgot to order something earlier. On top of that, everything I’ve bought from them has been at a better price than competitors.
January 3, 2022
Reply from Rare Candy Collectables
Hi Laura,
Happy New Year!
Thank you for your feedback. We're glad that you are happy with our speedy delivery and our competitive pricing! We look forward to your next purchase with us.
Rare candy collectables is outstanding
Rare candy collectables is outstanding! Great company filled with a variety of product choices. My partner and I often buy our Pokémon and recently dragon ball s cards and merch from Alex and always have a great experience. Thank you!
December 29, 2021
Reply from Rare Candy Collectables
Hi Carly,
Thank you for your feedback.
You're most welcome! It is always a pleasure dealing with you and your partner, and we always look forward to your next visit.
Merry Christmas and Happy New Year!
Fusion Arts ETB + Charizard & Reshiram GX box
I got my order shipped to Taiwan. All items were individually bubble wrapped then paper to stop movement during shipping. Everything arrived in good condition.
December 29, 2021
Reply from Rare Candy Collectables
Hi Andrew,
Thank you for your feedback.
We're glad you were happy with our services, and that your items arrived to you in good condition. We look forward to your next purchase.
Merry Christmas and Happy New Year!
Reply from Rare Candy Collectables
Hi James,
Thank you for your feedback.
We are glad you are happy with our services and products that we offer. We look forward to your next purchase with us.
Merry Christmas and Happy New Year!
Great purchase experience, great collections!!
Hi Rare Candy,
Thanks for the great stuffs. The purchase went well, received them in good condition and the Birthday girl likes them a lot.
If something that could be improved, I believe it's this review reminder itself that didn't sound very friendly.
Anw, thank you for the toy collections 😊
December 28, 2021
Reply from Rare Candy Collectables
Hi Yenty,
You're most welcome! Thank you for your recent purchase, and we're glad everything arrived in good condition.
Trustpilot will only send a service and a product review email when your order has been completed. This is only requested once, with a reminder email a few weeks later if you have not left a review.
Leaving a review is entirely optional and you can always unsubscribe from Trustpilot to prevent receiving future emails from them.
We would like to apologise if the reminder email did not sound very friendly. We will pass on your feedback to Trustpilot as we rely on reviews to help provide better customer service, and to make the process of online shopping an easy transaction.
Thank you again for your feedback.
Merry Christmas and Happy New Year!
Great store!
Fast service - cute and hard to find products for Pokemon fans. Great store!
December 23, 2021
Reply from Rare Candy Collectables
Hi Camilla,
Thank you for your feedback.
We're glad you're happy with our services and products that we offer! We look forward to your next purchase with us.
Merry Christmas and Happy New Year!
Super help full with any questions and…
Super help full with any questions and will always reply straight away. Packaging of goods is always above and beyond never received anything but mint condition items
December 22, 2021
Reply from Rare Candy Collectables
Hi Haiden,
Thank you for your feedback.
We're always happy to help where we can! We're glad your orders arrive to you in good condition.
Merry Christmas and Happy New Year!
Reply from Rare Candy Collectables
Hi Brodie,
Thank you for your feedback.
We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us.
Merry Christmas and Happy New Year!
Soo quick to prepare and post…
Soo quick to prepare and post everything as if I'm the only buyer it's amazing.
December 13, 2021
Reply from Rare Candy Collectables
Hi Minh,
Thank you for your feedback.
We're glad you're happy with our speedy services! Always a pleasure getting your orders out to you as soon as possible.
Merry Christmas and Happy New Year!
Thanks for personally completing the…
Thanks for personally completing the order for me, (on a Sunday afternoon!) when I was having trouble processing it at my end. Much appreciated.
Wayne
December 13, 2021
Reply from Rare Candy Collectables
Hi Wayne,
You're most welcome! Thank you as well for working with us promptly to resolve the issue.
We always look forward to your next purchase with us.
Merry Christmas and Happy New Year!
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