Rare Candy Collectables Reviews 205

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Ordered Christmas presents December 3rd. Got the email January 6th that they lost the package and are refunding me in 5-10 business days. First and last order

Rated 1 out of 5 stars

Takes preorders then cancels them months later meaning their customers had no chance to source elsewhere as they were counting on this business to uphold their confirmation. If they cannot not count,... See more

Company replied

Rated 5 out of 5 stars

Awsome service was stoked with purchase price was cheaper than other stores. Ordered Mon night received thur morn would definitly purchase from Rare Candy Collections again fast,good coms,awesome to b... See more

Company replied

Rated 1 out of 5 stars

Horrible and rude customer service. Had a problem applying promo code and shipping request. Whoever answered denied to resolve at all and gave an attitude whole time of the conversation. Then this idi... See more

Company details

  1. Trading Card Store
  2. Collectibles Store
  3. Hobby Store

Written by the company

Australian Online Retailer for Pokémon, Digimon, Yu-Gi-Oh!, Dragon Ball Super, and Other Trading Card Games, TCG Accessories, Plush Toys, Figurines, Puzzles, and Model Kits.


Contact info

2.0

Poor

TrustScore 2 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great prices

Great prices, always quick turn around. One of the few shops I’ll always come back to.

January 24, 2022
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Reply from Rare Candy Collectables

Hi Liam,

Thank you for your feedback.

We are glad you are happy with our services and products that we offer. We look forward to your next purchase with us!

Rated 5 out of 5 stars

Cheapest products

Cheapest products I have seen for a while. Prompt and fast postage. Highly recommend to anyone

January 21, 2022
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Reply from Rare Candy Collectables

Hi Justin,

Thank you for your recommendation. We are glad that you are happy with our services and delivery times.

We look forward to your next purchase with us!

Rated 5 out of 5 stars

Great products

Great products, fast delivery.

January 19, 2022
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Reply from Rare Candy Collectables

Hi Kat,

Thank you for your feedback.

We are glad you are happy with our products and delivery times. We look forward to your next purchase with us!

Rated 5 out of 5 stars

Fast and efficient

January 14, 2022
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Reply from Rare Candy Collectables

Hi Gary,

Thank you for your feedback.

We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us!

Rated 5 out of 5 stars

Great Packaging

I always love ordering from Rare Candy Collectables. My order is always packed so nicely and with care.

January 13, 2022
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Reply from Rare Candy Collectables

Hi Bryce,

Thank you for your feedback.

We are glad you are happy with our services and products that we offer. We look forward to your next purchase with us!

Rated 5 out of 5 stars

Great products and arrived quickly

Great products and arrived quickly! Thank you so much!

January 13, 2022
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Reply from Rare Candy Collectables

Hi Sophia,

Thank you for your feedback.

We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us!

Rated 5 out of 5 stars

Fast and good value

January 12, 2022
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Reply from Rare Candy Collectables

Hi Winnie,

Thank you for your feedback.

We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us!

Rated 5 out of 5 stars

Excellent service

January 12, 2022
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Reply from Rare Candy Collectables

Hi Russell,

Thank you for your feedback.

We are glad you are happy with our services and products that we offer. We look forward to your next purchase with us!

Rated 5 out of 5 stars

Another perfect transaction

Another perfect transaction. Excellent customer service. Buy with absolute assurance and know that Alex is no. 1 for integrity when it comes to selling genuine products that he cares about!

January 9, 2022
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Reply from Rare Candy Collectables

Hi Andrew,

You're most welcome! Always a pleasure doing business with you.

Rated 5 out of 5 stars

Fast delivery,all round easy and…

Fast delivery,all round easy and pleasant experience

January 8, 2022
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Reply from Rare Candy Collectables

Hi Casie,

Thank you for your feedback.

We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us.

Rated 5 out of 5 stars

Really fast shipping

Really fast shipping which now makes Rate Candy Collectables my go to for when I need a present but forgot to order something earlier. On top of that, everything I’ve bought from them has been at a better price than competitors.

January 3, 2022
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Reply from Rare Candy Collectables

Hi Laura,

Happy New Year!

Thank you for your feedback. We're glad that you are happy with our speedy delivery and our competitive pricing! We look forward to your next purchase with us.

Rated 5 out of 5 stars

Rare candy collectables is outstanding

Rare candy collectables is outstanding! Great company filled with a variety of product choices. My partner and I often buy our Pokémon and recently dragon ball s cards and merch from Alex and always have a great experience. Thank you!

December 29, 2021
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Reply from Rare Candy Collectables

Hi Carly,

Thank you for your feedback.

You're most welcome! It is always a pleasure dealing with you and your partner, and we always look forward to your next visit.

Merry Christmas and Happy New Year!

Rated 5 out of 5 stars

Fusion Arts ETB + Charizard & Reshiram GX box

I got my order shipped to Taiwan. All items were individually bubble wrapped then paper to stop movement during shipping. Everything arrived in good condition.

December 29, 2021
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Reply from Rare Candy Collectables

Hi Andrew,

Thank you for your feedback.

We're glad you were happy with our services, and that your items arrived to you in good condition. We look forward to your next purchase.

Merry Christmas and Happy New Year!

Rated 5 out of 5 stars

Great prices

Great prices , efficient service and good comms

December 29, 2021
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Reply from Rare Candy Collectables

Hi James,

Thank you for your feedback.

We are glad you are happy with our services and products that we offer. We look forward to your next purchase with us.

Merry Christmas and Happy New Year!

Rated 5 out of 5 stars

Great purchase experience, great collections!!

Hi Rare Candy,

Thanks for the great stuffs. The purchase went well, received them in good condition and the Birthday girl likes them a lot.

If something that could be improved, I believe it's this review reminder itself that didn't sound very friendly.

Anw, thank you for the toy collections 😊

December 28, 2021
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Reply from Rare Candy Collectables

Hi Yenty,

You're most welcome! Thank you for your recent purchase, and we're glad everything arrived in good condition.

Trustpilot will only send a service and a product review email when your order has been completed. This is only requested once, with a reminder email a few weeks later if you have not left a review.

Leaving a review is entirely optional and you can always unsubscribe from Trustpilot to prevent receiving future emails from them.

We would like to apologise if the reminder email did not sound very friendly. We will pass on your feedback to Trustpilot as we rely on reviews to help provide better customer service, and to make the process of online shopping an easy transaction.

Thank you again for your feedback.

Merry Christmas and Happy New Year!

Rated 5 out of 5 stars

Great store!

Fast service - cute and hard to find products for Pokemon fans. Great store!

December 23, 2021
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Reply from Rare Candy Collectables

Hi Camilla,

Thank you for your feedback.

We're glad you're happy with our services and products that we offer! We look forward to your next purchase with us.

Merry Christmas and Happy New Year!

Rated 5 out of 5 stars

Super help full with any questions and…

Super help full with any questions and will always reply straight away. Packaging of goods is always above and beyond never received anything but mint condition items

December 22, 2021
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Reply from Rare Candy Collectables

Hi Haiden,

Thank you for your feedback.

We're always happy to help where we can! We're glad your orders arrive to you in good condition.

Merry Christmas and Happy New Year!

Rated 5 out of 5 stars

Great Service

Product arrived quickly and in good condition. Great service!

December 20, 2021
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Reply from Rare Candy Collectables

Hi Brodie,

Thank you for your feedback.

We are glad you are happy with our services and speedy delivery. We look forward to your next purchase with us.

Merry Christmas and Happy New Year!

Rated 5 out of 5 stars

Soo quick to prepare and post…

Soo quick to prepare and post everything as if I'm the only buyer it's amazing.

December 13, 2021
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Reply from Rare Candy Collectables

Hi Minh,

Thank you for your feedback.

We're glad you're happy with our speedy services! Always a pleasure getting your orders out to you as soon as possible.

Merry Christmas and Happy New Year!

Rated 5 out of 5 stars

Thanks for personally completing the…

Thanks for personally completing the order for me, (on a Sunday afternoon!) when I was having trouble processing it at my end. Much appreciated.

Wayne

December 13, 2021
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Reply from Rare Candy Collectables

Hi Wayne,

You're most welcome! Thank you as well for working with us promptly to resolve the issue.

We always look forward to your next purchase with us.

Merry Christmas and Happy New Year!

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