Ordered Christmas presents December 3rd. Got the email January 6th that they lost the package and are refunding me in 5-10 business days. First and last order
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Takes preorders then cancels them months later meaning their customers had no chance to source elsewhere as they were counting on this business to uphold their confirmation. If they cannot not count,... See more
Company replied
Awsome service was stoked with purchase price was cheaper than other stores. Ordered Mon night received thur morn would definitly purchase from Rare Candy Collections again fast,good coms,awesome to b... See more
Company replied
Horrible and rude customer service. Had a problem applying promo code and shipping request. Whoever answered denied to resolve at all and gave an attitude whole time of the conversation. Then this idi... See more
Company details
Written by the company
Australian Online Retailer for Pokémon, Digimon, Yu-Gi-Oh!, Dragon Ball Super, and Other Trading Card Games, TCG Accessories, Plush Toys, Figurines, Puzzles, and Model Kits.
Contact info
PO BOX 278 Salisbury , 4107, Brisbane, Australia
- 0467 951 997
- info@rarecandycollectables.com.au
- rarecandycollectables.com.au
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Great service, very happy
Great service, very happy. Made a late night order with the wrong address, sent an email and got a response straight away fixing the issue. Slight postage delays but can't blame anyone but Aus Post for that.

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Reply from Rare Candy Collectables
The price was the cheapest around…
The price was the cheapest around including shipment! Really quick dispatch.

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Excellent service
Excellent service. Easy site to use and products shipped safely and quickly

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Ordered 11am Tuesday and received…
Ordered 11am Tuesday and received package by 1pm next day! Amazing! Quick and easy.

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Great prices and such a quick delivery…
Great prices and such a quick delivery time! Thanks so much!

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Reply from Rare Candy Collectables
Very good and competitive prices
Very good and competitive prices, a lot of stock that's harder to get from other stores.

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Reply from Rare Candy Collectables
Top shelf!!!!
Emailed deals are only ever the best...nothing annoying.
New website is easy to navigate.
Fast service.
Proud to support an Australian local business.

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Reply from Rare Candy Collectables
Been using Rare Candy since October…
Been using Rare Candy since October last year. Wished I joined earlier. Very good service and quick delivery options. Reliable and is the place where I purchase Pokemon products both English and Japanese. Recommend.

Reply from Rare Candy Collectables

Reply from Rare Candy Collectables
Amazing store for Pokémon Cards (amongst other things)
Rare Candy Collectables is a fantastic store. I mainly use them for purchasing Pokémon TCG products - so some of my review focuses on that point. I honestly believe they are in the top handful of stores for pre-ordering and purchasing EN Pokémon TCG products and they also stock JP products at very competitive prices (you've gotta be quick if you want to get your hands on products like Eevee Heroes though!).
Communication from the store is excellent. If I've needed to get in touch regarding an existing order, upcoming products or any other queries, I've received a reply very promptly. Orders are well packed and shipped quickly. I've never had any issues at all with the way products are packed - they use enough wrapping etc to keep products safe but not so much that it's wasteful.
Their membership options are fantastic as they enable a permanent discount and free express shipping. You also earn points for every purchase to use on discounts for any products. Furthermore, members are given priority when preordering. If you're into collecting Pokemon TCG products (or any other products stocked by Rare Candy - Dragon Ball Super TCG, Yu-Gi-Oh, Digimon) and make regular purchases then the membership is the way to go. Other stores use reward point systems but the additional benefits of Rare Candy membership outshine or equal any other stores.

Reply from Rare Candy Collectables
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