Re-Fashion Reviews 

520
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was looking for warm, bright jumpers to look professional on Teams / zoom meetings and I didn't want to buy new but was struggling to find pre-loved, high quality knits. I found two beautiful, lovel... See more

Rated 5 out of 5 stars

I am into the whole ethos of this business model, for the benefit of the environment, supply chains and the customer. The website has good usability and the search tools include a spacebar to... See more

Rated 5 out of 5 stars

I love shopping from Re-fashion. Feels great to buy second hand clothes or designer brands that are selling at a massive discount - something I wouldn’t be able to afford otherwise! Always a fabulous... See more

Rated 5 out of 5 stars

I've used Re-fashion about 5 times now. It's great for basics. I've found so things ive been meaning to stock up on & never got around to like t-shirts etc. Everything i bought was in excellent condit... See more

Company details

  1. Used Clothing Store
  2. Clothing Store
  3. Vintage Clothing Store
  4. Women's Clothing Store

Written by the company

Search, sort and filter 1000s of high-quality donated women’s clothes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

520 reviews

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No recent history of asking for reviews

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4.7

All reviews

(520)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good selection of styles and from a…

Good selection of styles and from a range of companies. Items very good quality and condition and good description. Items arrived quickly by Royal Mail. My second purchase arrived in eco friendly packaging which is fab x

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Refashion enough

I cannot recommend Refashion enough! I've shopped with them countless times now. It's my first go-to when looking for "new" clothes. The quality is always so dependable and it's really easy to return any items that don't quite fit. Their prices are always so reasonable and I really love that I get to feel good for contributing towards a good cause, while also not contributing to landfil, and I get a treat! So it's a win win win! I've also donated with them, which is easy to do, just request the bag, stick your best unwanted bits in there, then drop at your local collection point. It's a thrill to see your once-loved pieces go up on their website and then get sold to their new homes to be loved all over again!

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

Love love love

Seriously impressed by Re-Fashion. I ordered 6 items, all came compactly packaged in fully recyclable packaging, clothes were of very high standard, and I can't fault the service! The only thing that worried me is that I didn't receive a tracking number, not sure if this is normal, but I received my order 5 days after purchase so needn't have worried. Will definitely be back!

January 13, 2022
Unprompted review
Rated 2 out of 5 stars

High customs charge

I ordered on refashion.ie, the irish site that now seems to be closed. The clothes were shipped from the UK meaning that shipping was slow (still not actually received) and I had a customs charge of 1/3rd the cost of my total order.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

re-fashion

Customer service is extremely helpful, friendly and offer timely replies. Second-hand, but high-quality clothing!

January 9, 2022
Unprompted review
Rated 2 out of 5 stars

All going well until…

Ordered a couple of items after seeing Re-Fashion advertised and wanted to help the environment. They didnt quite fit and saw on their website 'We offer a no quibble returns policy. Send your item back with 30 days of receiving your order for a full refund.'
Used their returns portal to send the items back but when I got the refund it was minus the original postage. Now out of pocket. Emailed customer service and they just replied with 'sorry for the confusion'. Information very misleading on their website and poor response from customer service!

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

Re-fashion is a win-win

Re-fashion is a win-win. Nice clothes, amazing prices and it helps both planet and charities. I can't be happier about it. Amazing customer service too and always happy to keep improving.

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

I am into the whole ethos of Re Fashion

I am into the whole ethos of this business model, for the benefit of the environment, supply chains and the customer.

The website has good usability and the search tools include a spacebar to type what you're looking for, e.g. a specific brand, as well as filters by size and style, for example. It is better than trying to search through a clothes rail.

I signed up to the newsletter and received a discount code.

I like the selection of clothes here, and I feel like I'm helping the environment by reducing clothes waste. I think copycat sites will follow.

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

I love Re-fashion

I love Re-fashion from the whole concept to the ease of ordering, sustainable packaging, and no problem with returns should an item not fit. Would really recommend!

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality items

Great quality items, even better price and all from a sustainable website. Will definitely use and recommend again.

January 2, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Amazing! Such a good initiative and it came quickly too. Will be shopping again here soon.

January 2, 2022
Unprompted review
Rated 5 out of 5 stars

Enjoy searching the Re-Fashion website

I regularly enjoy searching the Re-Fashion website and finally found the brown cord trousers in size 16 I was after. A simple ordering process and very quick delivery considering it was close to Christmas. Very pleased with the trousers, colour and fit.

January 1, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic, caring shopping experience!!!

Website easy to browse. Easy to view only size or type of clothing looking for. Quality and price of clothing value for money.
Great that it is free delivery.
Even better that we are caring for our beautiful planet by sharing our pre-loved clothes x

December 29, 2021
Unprompted review
Rated 4 out of 5 stars

Fast delivery and refund with recyclable packaging

Really impressed by the range of lovely outfits and also the commitment by the company to ship in recyclable packaging.
From my first order of 3 items, I returned 1 as it didn't fit me well and the refund was processed within a few days.
The only negative is that one of the items of clothing didn't smell too fresh - probably because not all the clothes are brand new. It wasn't a problem as the items weren't dirty, just a surprise.

November 16, 2021
Unprompted review

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