Rebategateway Reviews 101

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

These absolute crooks should be avoided at all costs. Read all the negative reviews and see that several people are talking about legal action against them for their fraudulent and misleading... See more

Rated 5 out of 5 stars

Goes without saying that you could do it yourself - but really, who does? Really happy with the help I’ve received and a little extra in my pocket with nothing other than a simple application. Cheers.... See more

Rated 5 out of 5 stars

I had an outstanding experience with this service! The communication was prompt and clear, making the whole process smooth. The team provided invaluable advice that truly made a difference. I highly r... See more

Rated 1 out of 5 stars

Do not use this company! Few years ago I signed up for tax refund. Never received a penny. This year I decided to complete self assessment and received the refund in January. In April I have re... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Overpaid tax on financial mis-selling compensation? Claim your rebate from HM Revenue & Customs through the Rebate Gateway.


Contact info

3.0

Average

TrustScore 3 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These absolute crooks should be avoided…

These absolute crooks should be avoided at all costs.

Read all the negative reviews and see that several people are talking about legal action against them for their fraudulent and misleading practices

The good reviews do not seem to hold much information and are posted in short batches in quick succession so I do not believe they are genuine when there are so many people who have had really negative experiences.

The person is charge is rude and obnoxious and if it was a genuine company it would not feel the need to try and hide behind two veils of incorporation with limited companies when they are both owned by the same person.

Absolute bandit

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company!

Few years ago I signed up for tax refund. Never received a penny.
This year I decided to complete self assessment and received the refund in January. In April I have received an email from debt collectors that I own gateway £600! I challenged it, requested for proof that they have provided me with service and they ignored it and replied very abruptly and passed my case to bailiffs. I am on maternity leave, with extremely low income and have to pay for service that I never received or authorised them to complete an assessment for 2025!

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

I would give this company a wide birth…

I would give this company a wide birth and stay well clear they use your marriage allowance to raise the rebate for you and to pocket the commission that they have not earned themselves. And further down the line HMRC chase you up for the difference in unpaid tax a total farce. Disgusting company and I honestly don't believe hmrc allow them to work on there behalf shame I can't give a - *

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use!

What a terrible company!

Been waiting months for my money to come through £181 owed from HMRC. After they had taken their fee I was left with £54 and the odd pence.

Emailed a lot of times with hardly no response, only had about 3/4 responses from them. Rest were just ignored.

Can’t even ring to speak to someone it’s automated line for any option you press.

I’m sure if i owed them money it wouldn’t have gone the way my experience did. They would have been straight on at me!

HMRC even said these sort of companies are not really great and it’s better to do tax rebates yourself by phoning HMRC up.

I will never go with these ever again, really thought they were a really good company as they had a real website, email addresses and contact numbers. Wish I read the reviews on here first!
Wish I could have gave 0 stars. Terrible company! I’m glad my experience is over and done with!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

I got an letter message this morning…

I got an letter message this morning asking me if I am married. As soon as, I did the quick free check I was asked to do, I got a message that my details are already taken, I will hear from them. I thank Mr Martin Lewis for sending me to do a marriage Taxrefund check. Thank you very much Sir.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

would

awful company i didn’t hear from them in a few years hopefully they have now taken me off their books i took them off hmrc and they said would not hear from them again but then i all of sudden owe them money from tax rebate that they did not deal with its disgusting

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. I’m owed money that they say is ready to give. Gave my bank details numerous times, emailed more times than I dare to imagine, I’ve received nothing, not even an email. I’m now starting legal proceedings against the company, using all my previous emails as evidence for a very strong case!! Awful company, awful customer service. Shocking!

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

I'm always a little dubious about these…

I'm always a little dubious about these kind of things but I have to say the entire process was very refreshing. I have received my rebate and will be letting other friends to know to check of they can claim.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had no idea that I was due a rebate…

I had no idea that I was due a rebate and everything was handled with minimum effort by me. It's a shame that HMRC need to be contacted to get the money they have overtaxed you and given I've been on PAYE all my working life I'm sure there will be many other people that are owed money. Funny how HMRC are quick to take your money but not so efficient at making sure you're not overpaying.

November 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look