Reclaimed Brick Company logo
Visit website

Reclaimed Brick Company Reviews 

243
•
TrustScore 4.5 out of 5

4.5

Reclamation Centre
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally welcoming, friendly, and professional during their visits to the yard. Many people note that finding the right materials is straightforward and that the assistance provided by the team makes the overall purchasing process remarkably smooth. However, some reviewers were not happy with the poor quality of certain items received, noting that the goods did not match the advertised descriptions. A few other people also felt that customer support and refund processes were extremely frustrating to handle after experiencing unexpected problems with their deliveries.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as friendly, professional, and welcoming.... See more

Product

Reviewers mention ambiguous feedback about product options, expressing both strong satisfaction and... See more

Service

Customers consistently note positive experiences with service, highlighting the professional and helpful... See more

Quality

People report ambiguous experiences with quality regarding the materials provided. Many customers praise the... See more

Customer service

Consumers find customer service to be exceptionally positive, with reviewers highlighting helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time here and we couldn't be happier. Every time we encounter friendly staff here , ready to help and advise. We got sorted both times quick and easy. Very pleased and happy with our purch... See more

Rated 5 out of 5 stars

I’ve had stone from this company in the past to build garden walls and have always been pleased with the quality of the stone, the price and the helpful, positive attitude from the staff. A couple of... See more

Rated 5 out of 5 stars

Needed two 7ft scaffold boards to make shelves. Gave them a call and within an hour I was at the yard which is impressive. Tall young chap in reception was lovely. He then asked Brendan one of the c... See more

Rated 5 out of 5 stars

What a great place, could spend all day there. Everything you could need. The staff are great and very friendly, leaving you to wander around the massive site but also always around to offer help.... See more

Company details

  1. Reclamation Centre
  2. Building Materials Supplier
  3. Demolition Contractor

Written by the company

Welcome to Reclaimed Brick Company—a family-run reclamation yard in the heart of Sheffield that supplies a board range of new and used building materials, and best known for its huge stock of premium reclaimed bricks. We are a team of industry experts and treasure hunters who scour the UK to find, salvage, and repurpose distinctive building materials, including reclaimed bricks, stone, timber, roof tiles, welsh slate and granite cobbles. We source our materials from a wide variety of locations, from demolition projects of derelict farm houses to large commercial developments. After going through a systematic salvage and cleaning process, we make these unique materials available to our customers – who use them to create unique aged look, match existing surroundings and limit their projects environmental footprint. While reclamation is at the centre of our business, we also have the in-house equipment and knowledge to offer safe and effective demolition services, brick matching and nationwide delivery. We have a two-acre yard brimming with reclaimed materials that we welcome you to visit, or you can browse our offerings online from the comfort of your own home. For those shopping remotely, we offer a complimentary brick matching service to ensure you choose the right materials for your project. Once you find your perfect match, we deliver the materials straight to your project via our fleet of HIAB and Tail-Lift assisted trucks anywhere in mainland UK. Questions? Don’t hesitate to reach out! We look forward to helping you build something that is truly one-of-a-kind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(243)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good company to do business with

Good company to do business with. Rapid quote, on time delivery. Nice product. Well done Brendan, the delivery driver. Central york isn’t the easiest place to deliver construction materials to!

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, ordered on Monday, delivered on Tuesday. The vendor was knowledgeable, and the delivery driver was very pleasant and efficient.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service delivery and product

Excellent service from The Reclaimed Brick Co,, initial enquiry answered on what's app in no time!! I forgot to place the order on Friday and only placed it yesterday after 3pm, Brendan (who called twice before delivery) dropped the Bricks to our site before 10am today!! Excellent service and product thoughly recommend and will definitely use again. Adam Vivante Homes West Mids.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Reclaimed stone

Really helpful at the yard. Fantastic selection of bricks and stone.On delivery the driver went out of his way to put the stone where we wanted it. Highly recommend.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

good delivery

large stocks, easy to order, driver took great care; phoning before he delivered and very careful on site to avoid telephone wires etc.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

reclaimed bricks

Bricks ordered monday, delivered wednesday. Good price, excellent service. Brendon, the driver was friendly and very careful with the positioning of the palettes.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Just what we needed

Ordered some bricks Monday, delivered Thursday. Felt delivery was expensive but the lovely driver made this cost more acceptable! Thank you, brocks look great and just what we need for out firepit project :)

September 21, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look