ReduceMyExcess Reviews 2,658

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the peace of mind it provides when hiring cars. Many appreciate the user-friendly website and the straightforward process for obtaining coverage, often noting the significant savings compared to insurance offered by car hire companies. The pricing is frequently mentioned as competitive and offering great value for money. However, some people were not happy with the website, describing it as not user-friendly. A few other people also felt that the customer service was poor, with one reviewer specifically mentioning a language barrier issue.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and... See more

Price

Customers consistently note positive experiences with price, often highlighting significant savings compared... See more

Website

Users describe positive interactions with the website, consistently highlighting its ease of use and... See more

Value for money

Consumers consistently find the value for money to be positive. Many reviewers highlight significant savings... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the peace of mind offered by the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unf the windscreen of car I hired last year was hit by a stone and damaged so was in danger of losing my deposit. I made the best decision ever by taking out the policy and money the rental company to... See more

Company replied

Rated 5 out of 5 stars

I only found out about this service through moneysavingexpert.com and an article about rip off car hire companies. Literally 6 hours before picking my car up you managed to save me over £130 for 4 da... See more

Company replied

Rated 5 out of 5 stars

Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more

Company replied

Rated 5 out of 5 stars

I have been using annual excess car hire insurance for years and it gives me a comfort and savings when turning down the hire company’s policies. This year my hire car trip was running beyond the en... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About ReduceMyExcess

Written by the company

ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.

Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.


Contact info

ReduceMyExcess Car Hire Excess Insurance

Affordable and comprehensive cover for the next time you hire.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

easy and clear

April 30, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're happy you found ReduceMyExcess easy and clear to use!

Kind regards,

Anna

Rated 5 out of 5 stars

Simple quotation process and many…

Simple quotation process and many flexible options - good value for money

May 4, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're happy that our quotation process was simple and the options were flexible for you. It's great to hear you found it good value for money. Thanks!

Kind regards,

Anna

Rated 5 out of 5 stars

Good communication

Good communication, fair price, easy renewal.

May 2, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Anthony,

We're happy our communication was good, the price was fair, and renewal was easy. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Obviously I’m now insured for car hire…

Obviously I’m now insured for car hire but only time will tell if the insurance is worth having but I’ve not seen negative reviews, so I’m assuming I’m in safe hands

May 1, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Bill,

We’re pleased to hear you’re now insured for car hire excess. Thank you for your trust and feedback - we hope you feel confident with the cover in place.

Kind regards,

Anna

Rated 5 out of 5 stars

Smooth

Very easy process

April 30, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mark,

We're happy to hear you found ReduceMyExcess smooth and easy to navigate.

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent service and price

Excellent service and price

May 1, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Anna,

We appreciate your positive feedback and are happy our service and prices met your expectations. Thank you!

Kind regards,

Anna

Rated 5 out of 5 stars

This was the recommended company for…

This was the recommended company for excess insurance. Hopefully we never have to use it, but it was a great price and good coverage.

May 3, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Jane,

We appreciate you choosing us for your car hire excess insurance needs. We're happy to hear that you found our price and coverage suitable, and if you need to make a claim on your policy we'll be here to support you.

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy to use and get the necessary…

Very easy to use and get the necessary cover required. I haven’t needed to ever make a claim but it gives peace of mind

May 1, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're happy to hear that our service was easy to use and provided the necessary coverage. It's great to know it gives you peace of mind. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

I have been fortunate to not have to…

I have been fortunate to not have to make a claim. It is peace of mind that I am covered if there is an accident or any damage done to the hire car. Also I like the fact that they send you a reminder when the policy is due for renewal. Thank you.

May 1, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Terry,

We appreciate you taking the time to share your thoughts. We're happy to hear that our coverage gives you peace of mind and that you find the renewal reminders helpful. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Website was easy to use

Website was easy to use, and the cover seems to be good for excess insurance

May 1, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Kerry,

We're happy to hear that our website was easy to use and that the insurance cover seems good for your needs. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Seamless enough to book

Seamless enough to book, let's see if I need to claim!

April 30, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Harry,

We're happy to hear that taking out a policy was seamless. If you do need to claim we'll be here to help you.

Kind regards,

Anna

Rated 5 out of 5 stars

Great savings

Great savings, exceptional service on website.

April 26, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We appreciate your feedback and are happy to hear you experienced great savings and exceptional service on our website. Thank you for sharing.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to access

Easy to access - to get cover.
Fortunately did not have to make claim

April 22, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Lawrence,

We’re glad to hear that accessing the cover was easy. Thanks for sharing your experience, and it’s great to know you didn’t need to make a claim.

Kind regards,

Anna

Rated 5 out of 5 stars

Terms and conditions very clear

Product explanation including features and exceptions very easy to understand

May 2, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're happy to hear that the product explanation, including its features and exceptions, was very easy to understand. We appreciate your positive feedback and time!

Kind regards,

Anna

Rated 5 out of 5 stars

Value for money

April 30, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Janet,

It's great that you found our policies good value for money!

Kind regards,

Anna

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use. Good product and competitive price.

May 2, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're happy to hear the ReduceMyExces website is simple and easy to use! We appreciate your recognition of our competitive pricing.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to get quote which was 50% less…

Easy to get quote which was 50% less than that quoted by enterprise

April 29, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Colin,

We’re pleased to hear you found our quote process easy and our rates competitive. Thank you for your feedback.

Kind regards,

Anna

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