Redwood-Financial Reviews 

130
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, highly knowledgeable, and always available to answer questions promptly by phone or email. Reviewers emphasize that the team provides outstanding support from start to finish, ensuring everyone feels fully supported and confident in their financial decisions. People highlight how clear, seamless, and stress-free the mortgage and financial advisory processes are, noting that advisors explain complex terms in simple ways. Consumers also deeply appreciate the highly proactive communication, regular status updates, and personalized guidance provided throughout their entire property-buying journey.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation and high satisfaction with... See more

Customer service

People report positive experiences with customer service, noting that the team makes the process seamless and... See more

Response time

Consumers find the response time to be consistently positive, noting that communication is clear, supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge thanks to Dan, Louise, and Jayan at Redwood Financial. They made our re-mortgage process completely stress-free. They were always on hand by phone or email, answering every question promptly and... See more

Company replied

Rated 5 out of 5 stars

Dan and Harvinder have been just astounding, they are a different level of mortgage broker, always keeping us informed, so knowledgable and thier communication is outstanding. We were a slightly unusu... See more

Company replied

Rated 5 out of 5 stars

Dan and his team have been absolutely fantastic throughout our mortgage process. They helped us secure a great deal and made everything feel simple and stress-free. Their communication was clear, quic... See more

Company replied

Rated 5 out of 5 stars

From the first initial telephone conversation to the conclusion of our mortgage issues, we were treated with the utmost respect and provided with high standard service. We are extremely grateful to... See more

Company replied


Company details

  1. Financial Consultant
  2. Mortgage Broker

Written by the company

First and foremost, we are a company that always keeps the best interests of our clients at its heart. We do that by providing a quality ongoing advice and recommendation service to new, and our loyal existing longstanding clients. We are proud to offer our customers the best quality advice in the following areas - Mortgages including Buy to Let and Equity Release Life Insurance, Critical Illness and Income Protection Investments Pensions Inheritance Tax Planning Approver Quilter Financial Services Ltd April 2026.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(130)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dan Garman and Team are the absolute best

Dan Garman, James, Laura and the whole team have been so great over these past few years. An absolute pleasure to deal with. We have had a rocky road with houses falling through and mortgage offers expiring, changes in circumstances and I can honestly say that Redwood Financial have been our rock with constant sound advice throughout it all. I have dealt with many other mortgage brokers before and never have I felt in such capable hands. Plus the whole team are friendly, a pleasure to speak to and so responsive. Their turnaround times on queries are second to none - I have never been left waiting for more than an hour before someone calls me back. Thank you for all of your help and unwavering support over the past 4 years! Steve and Sally Unterberger

September 28, 2023
Unprompted review
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Reply from Redwood-Financial

We really appreciate the time you have taken to leave us a review. Thank you for your kind words and supporting our business.

Rated 5 out of 5 stars

Thank you to Nick

I would like to say thank you to Nick for today's phone call. I've recently been worried about how to look after a Trust set up many years ago. Nick listened to my questions and put my mind at rest, explaining what I needed to know in easy to understand terms. I would not hesitate to instruct this firm.

September 12, 2023
Unprompted review
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Reply from Redwood-Financial

Glad we could help you. Many thanks for the review.

Rated 5 out of 5 stars

Very impressed with the personal…

Very impressed with the personal service we received from Redwood Financial from the initial contact to Nick Tasquier's visit to out home.

September 11, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you very much for your kind comments with regards to Nick's service.

Rated 5 out of 5 stars

Excellent service from Jon Brydon

A huge thank you to Redwood financial, especially Jon Brydon who was incredibly helpful when purchasing our first home. He took time to explain everything we needed to know and made time for us ensuring our mortgage went through smoothly, and any questions we had were answered, making us feel secure and happy with the process. Thank you!

August 1, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you, your review is much appreciated.

Rated 5 out of 5 stars

Big thank you

Just want to give a big thank you to Jon and the Redwood team, especially Laura. Moving house is stressful enough but to know the mortgage is in the best hands is so reassuring.
Thank you again

August 1, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you very much.

Rated 5 out of 5 stars

Excellent communication and advice.

Nick Tasquier is an excellent advisor on the numerous complexities that come with the different financial options. He is very attentive to detail and explains everything in a clear and concise manner. There are no silly questions and Nick was more than happy to answer our queries in order to make sure we were comfortable with the option we chose.

August 24, 2023
Unprompted review
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Reply from Redwood-Financial

Many thanks for taking the time to review Nick and Redwood.

Rated 5 out of 5 stars

Exceptional Service from Dan and the team

Dan and the team at Redwood Financial were unbelievably helpful throughout the entire process of buying our first house. Dan was always at hand to explain the details, and I was really pleased with the level of service and communication from his team. Buying a house is stressful but Redwood made it as smooth as possible - would highly recommend

July 27, 2023
Unprompted review
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Reply from Redwood-Financial

We really appreciate you taking the time to leave such a nice review. Thank you, and we hope you are both really happy in your new home.

Rated 5 out of 5 stars

Taking control of a pension fund

I put on Facebook any recommendations for a financial advisor I needed funds realised from my pension and financial advice as I am going to be receiving inheritance funds as well.

Redwood Financial Services was a company a close friend had used in the past, I book the appointment and Nick turned up on time and presented myself with options I could go forward with.

He left giving me time scales with what he was doing and he came tonight to say he delivered on my expectations. Very happy with the service I have received and he is coming back to help set up trust funds and many other things.

Highly recommended.

August 7, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you so much for your kind review and comments.

Rated 5 out of 5 stars

Excellent Company - Highly Recommend

I have been with Redwood Financial for the last 10 years and I can not fault this company in anyway. They have my complete trust in how they manage my finances. 100% trustworthy, reliable, friendly, and completely understanding in explaining the technical jargon! Can't find a single fault with anybody at Redwood! I use for not only my pensions, mortgage and investments. Can not recommend Nick and Dan enough!

July 25, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you Zoe, we really appreciate your comments and feedback!

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Great communication from the whole team...quick to answer emails and always available on the phone. They worked really hard at sorting out a mortgage for us, despite various complications with self employment status. Nick answered all my questions and was very patient at explaining financial lingo and rapidly evolving economic difficulties. Our savings investment also came to great fruition to add to our house deposit. All in all, we are in our lovely forever home thanks to Nick and his team.
Abby.

April 13, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you for leaving us a review. Much appreciated.

Rated 5 out of 5 stars

Highly recommended

Unfortunately my dear wife died recently. I am so glad to have met Nick from Redwood Financial and taken his advice. I have no need to worry about my financial situation as Nick recommended life insurance that has paid off the mortgage and gave me a lump sum to compensate for the loss of my wife's earnings. Nick goes further to help with the forms after the loss, and has helped me invest the money I now have carefully that will sustain me with the years ahead of me. He also has recommended new life insurance in case anything happens to me, and my children will have money in case I am too ill to work or die.
The general feeling I get is that Nick and his staff genuine care for their clients and helps find financial advice that will fit with clients wishes.

July 4, 2023
Unprompted review
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Reply from Redwood-Financial

We really appreciate you taking the time to leave such a nice review, thank you.

Rated 5 out of 5 stars

We had a brilliant experience with Redwood

We had a brilliant experience with Redwood & Dan Garman who advised us on our first time mortgage. He simplified a confusing experience, found us the right set of products, took the time to walk us through the steps & handled our many questions with great care and attention to detail. We'll be using Redwood for future mortgage matters and would recommend them to anyone looking for a quality service.

June 5, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you, your comments are much appreciated.

Rated 5 out of 5 stars

Investment advice

Nick visits us once a year, to deal with our investments. He gives clear and sound advice.
Go with him and you won't be disappointed.

May 25, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you, you comments are most welcome.

Rated 5 out of 5 stars

Nick and the team have been amazing

The service we have had from Nick and the team has been amazing.

Nick has been with us through our financial journey, from being nowhere near being able to afford to purchase to where we are now on the cusp of owning our first home.

For two people who started this with no prior knowledge of what was involved Nick has walked us through the process and we have felt very well supported.

Thank you for all your help and support

April 17, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you for your kind words. Much appreciated!

Rated 5 out of 5 stars

Having had a health scare I was very…

Having had a health scare I was very surprised to find I had a policy in place that I had no idea it covered my condition .

Nick and the team dealt with my claim exceptional well.

I am now able to concentrate on getting back to full health with so much less stress on my shoulders.

Thank you very much

April 17, 2023
Unprompted review
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Reply from Redwood-Financial

All the best with your recovery. Thank you for taking the time to leave Redwood a review.

Rated 5 out of 5 stars

A good experience with Redwood & Seb Brightman

I consider myself fortunate to have been passed over to Redwood when my previous advisor retired. Recently Seb Brightman has been guiding me through life insurance choices as I attempt to put some financial protection in place for my wife and daughter. I am not a wealthy man so my choices seem difficult and limited by that, but Seb has been very kind, professional and patient with me throughout. I am impressed each time we meet. He is a credit to himself, Redwood and his profession.

April 5, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you!

Rated 5 out of 5 stars

Patrick Woolgar is the best

Patrick Woolgar has been a most amazing guide and support to us during a difficult mortgage process we went through for the first time!… he is highly customer oriented, honest, helpful and explores all possibilities for you… he is the best financial advisor and we will always choose to come back to him!!.

April 4, 2023
Unprompted review
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Reply from Redwood-Financial

Much appreciated, thank you.

Rated 5 out of 5 stars

Remortgage and life insurance

Remortgaging made very simple with the help of Patrick and many thanks to Seb for assisting with a new life insurance policy. Both gentleman professional in every regard and we look forward to building the relationship in the future.

March 1, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you for leaving us a review. Much appreciated.

Rated 5 out of 5 stars

We are in our eighties and have never…

We are in our eighties and have never used a financial adviser before. We are so grateful to Seb Brightman who has taken a weight off our shoulders and has been brilliant helping us sort out our present and future financial affairs.

March 23, 2023
Unprompted review
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Reply from Redwood-Financial

Thank you very much for leaving us a review. Glad we could help with your advice needs.

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