Refill Station 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been ordering from Refill Station for at least 4 years now and always received my order within 2 days. My last order was severely delayed, not through any fault of their own, but due to the G... See more

Rated 1 out of 5 stars

Exactly the same experience as the review placed by Munire Ahmed. I placed an order on the 8th of May and I still haven’t received it. They replied to my first email on the 14th of May saying the ord... See more

Rated 5 out of 5 stars

Ordered Thursday received Friday … so so fast . Only problem they too often run out of double mint gum. however great big thank you to CALUM WHO SORTED OUT A GREAT ORDER FOR ME, HE WAS SO HELPFUL AND... See more

Rated 5 out of 5 stars

Refillstation are great for liquids and coils too. My main reason for using them was for the Mayan CBD vape oils but unfortunately they have stopped suppling them. I wish they would continue to do so.... See more

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Over 150 flavours available to try in store.


Contact info


Breach of guidelines

All reviews

(3,240)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and inexpensive

My visit to this store today was a nice experience. The staff were most helpful. I asked them to show me simple vapes for an elderly person. I came away satisfied with my purchases.

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

Same to be making a lot of excuses I'm…

Same to be making a lot of excuses I'm not the only unhappy customer and as I told ur store manager my battery were bought in your store with my previous drag e cig no problem takin people's money just have a problem giving back when things don't work will never be back and will advice family and friends the same thanks for ur unhelpfulness

May 3, 2023
Unprompted review
Rated 2 out of 5 stars

Liquids taste more like cleaning fluid

Staff were friendly, and seemed like a good deal with 4 bottles for £10. They are unusable, hardly any fruit taste and tastes mostly like household cleaner. I was sick after using one of the flavours. I guess it's my bad for not trying before I buy, but I'll probably have to bin the lot as they are totally unusable.

On another note the store has been great, regularly use them for disposables. Just a shame the liquids taste nothing like them!

April 12, 2023
Unprompted review
Refill Station logo

Reply from Refill Station

testing stations are available in store for you to try. sorry you don't like your flavours i think you would prefer our bar flavours as these are the same kind of nicotine that is used in disposables.
Thanks

Rated 1 out of 5 stars

Ordered because I couldn't manage to…

Ordered because I couldn't manage to get out and website said next day delivery if ordered within next few hours. Arrived a week later.

March 24, 2023
Refill Station logo

Reply from Refill Station

I am sorry about that when parcels leave here it is in the hands of the royal mail if there is ever any issues with delivery please contact us on
0141 243 2528

Thanks

Rated 5 out of 5 stars

no problems with refill station,,in…

no problems with refill station,,in saying that I have had a few tubes of e-juice awkward to open and with the spout stuck inside the cap of the tube and its a job trying to get the spout out of the cap and fixed back onto the tube,

March 23, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look