Regionalbroadband Reviews 

Poor customer service, customer portal always down. Service goes down at night with nobody to contact.

I had high hopes when I signed up here but it hasn't been good.

Please Read take Note!!!

This company is a scam they are selling you a service that they cannot give you will not get the speeds you are paying for.
There is no customer service when it comes to issues you are wasting your time.
Then it comes to end of contract and they take the higher rate a day early by DD and if you ask about a refund which you are entitled to each person will give you a different reason why you don't get on from.
You never emailed us to cancel,
You have to give us 30 days notice to cancel even when you are out of contract.
They won't contact you to let you know that your contract is coming to an end and offer you a new one which is the law also you will be told all of the above and still get nowhere so my advice to you is AVOID THIS COMPANY BECAUSE IT'S NOT LOYAL TO CUSTOMERS YOU DON'T GET THE SPEED YOU ARE PAYING FOR AND THEY DO WHAT THEY WANT IF YOU WANT TO WASTE YOUR DAYS AWAY TRYING TO GET A PROPER SERVICE AND CALLING THEM THAT IS WHAT YOU ARE SIGNING UP TO AND EVERY YEAR THEY ADD 2:50 ONTO YOUR BILL PLUS WHATEVER OUT OF CONTRACT COSTS.
AVOID!!!!!!

I was reliabily informed they could deliver 1000Mbs. They cannot, best I got so far was in the region of 290Mbs. Is the issue with the Siro connection to the estate over saturated or what. Why dont these broadband providerds first run a download check on the connection first. They actually expect to be paid for this diabolical service. In the UK Ofcom heavily fine providers that dont deliver what they advertise. Not here of course, its cowboy territory and ComReg let them away with it.

Just got off the phone with Pre-pay Power (PPP). I was enquiring about maybe switching my broadband provider and was looking for a quote from them. Lol..the guy on the line (who seemed to be working from home), informed me that PPP charge..wait-for-it..€1.74 'per 'DAY'!!! which amounts to over €600 annually...for broadband... Im not going to lie, i just laughed at him and hung up the phone. For perspective, i currently pay €40 annually.

Very poor service. Speed was slow. Had no Internet for 3 weeks during christmas. First they blamed the line coming in. Had circet call morning of Xmas eve and said line was perfect it was there router causing problems.

Had my wifi installed by Nik. Excellent engineer. Very polite. Nik installed the wifi exactly how I wanted. Speeds were checked and everything was carefully explained to me. Very happy with the installation service.
A special thanks to Lee and Conner :)

Do not touch Regional Broadband.
They sold me a service that never worked even once. From day one it was useless. When I complained, they called me a liar. No fix, no apology, just gaslighting and blatant contempt.
This isn’t incompetence—it’s deliberate deception. Their sales team lies to make a sale, and the company protects itself by punishing anyone who dares question it. Trust them at your peril.
The most dishonest, predatory service experience I’ve ever endured. Avoid like the plague.

This is a joke of a WiFi company and my WiFi went for one week and not one person came to fix it after many calls and emails, Today is the 20th of December and it’s gone again.
A complete joke of a broadband company.

HOW CAN TRUSTPILOT GIVE THIS COMPANY 4.5 STARS WHEN THEY ARE CLEARLY RUBBISH?????

We recently left sky as they don’t support fiber broadband so my husband phoned Regional Broadband and was told, “Our high speed broadband is amazing, you won’t be disappointed”.

Well it’s CRAP!

We done speed tests and initially it’s high and then all of a sudden it just drops off.

My husband reported the problem and some foreign woman has said over and over again “it’s not their problem”!
Then we got a guy on the next phone call and he can clearly see the signal dropping.

They sent a box apparently a week and a half ago and we never got it, then another one was sent and still never came.

They won’t respond to my emails either so we are moving provider again.

Tina Cardiff
Wicklow

Living in rural Ireland. Internet download speed 2. Contacted Regional Broadband who were very helpful on the phone. Nik the engineer came from Galway and arrived at 10am as agreed, He completed the assessment of coverage outside first and installed the aerial outside and modem with a download speed of 62. Nik was very professional and explained the process at every stage of the installation and I would recommend this service to everyone.

Nike arrived ahead of schedule, surveyed the house, gave me suggestions and option for installation.

Very neat & tidy

So far so good- up and running and one happy customer

Nik was very professional installer. Explained everything in my house and my father’s house. Such a neat job -tidied up old wires from precious broadband that were so long and tangled. Very patient explaining everything. Left old equipment all together for both houses to return to company.

Very efficient setup by Nik who was a pleasure to deal with

Nik was super efficient and very tidy.
Excellent service and now excellent broadband, thanks Regional.

Nick arrived on time, and explained every step, even the change of plan of where he was going to put the receiver. I would 100% recommend them to anyone that’s looking for broadband.

Nik was super helpful and polite. Explained everything. And was patient as we put a solution that was tidy and efficient for me.

As a loyal customer for 3 years @ €34.99 per month, I was shocked when I checked my bank details to find that almost double that amount was taken from my account for a 4 month period. When I rang to complain & ask for a refund, I got no satisfaction whatsoever. The tone had completely changed from the very nice person who sold me the package initially to a buzz off attitude. Moral of my story, cancel immediately once your contract expires!

Good Installation by Nik, internet speeds very fast compared to old service and Nik explained everything

Nik the engineer was great . Felt totally safe with him around the house . He arrived promptly and quickly installed broadband . He left everything spotless . He has a very nice unintuitive manner Higly recommend Nik and Regional Broadband

Nik was on time, friendly efficient and honest about the service.
He put time and effort into the job to ensure best outcome.
He provided clear information in a way which ensured understanding.