Regionalbroadband Reviews 

147
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being polite, efficient, and professional during installations. Many highlight their helpfulness, knowledge, and clear explanations of the process. Reviewers also appreciate the tidy work and prompt arrival of the engineers. However, some customers also noted significant issues with the overall service quality and reliability. A few other people also felt that the company did not deliver the advertised speeds, leading to dissatisfaction with the service received.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism, efficiency,... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy... See more

Rated 5 out of 5 stars

Nick arrived on time, and explained every step, even the change of plan of where he was going to put the receiver. I would 100% recommend them to anyone that’s looking for broadband.

Rated 5 out of 5 stars

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.

Rated 5 out of 5 stars

Nik was on time, friendly efficient and honest about the service. He put time and effort into the job to ensure best outcome. He provided clear information in a way which ensured understanding.



Contact info

4.0

Great

TrustScore 4 out of 5

147 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(147)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nik was brilliant

Nik was brilliant, explained everything perfectly and made the job look easy with great results. Would definitely recommend to anyone.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Broadband installed by Nik

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy while carrying out his work. Definitely deserves 5 ☆☆☆☆☆.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars.

Nick is the most helpful, friendly and informative broadband installer I have ever dealt with. Regional broadband is extremely lucky to have him as an employee.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Service

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Nik was great

Nik called out to our house to install the WiFi. He was extremely polite, efficient and professional. Very knowledgeable and even helped us set up the TP link system throughout the house. Couldn't ask for better customer service

July 18, 2025
Unprompted review

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