Regionalbroadband Reviews 

148
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being polite, efficient, and professional during installations. Many highlight their helpfulness, knowledge, and clear explanations of the process. Reviewers also appreciate the tidy work and prompt arrival of the engineers. However, some customers also noted significant issues with the overall service quality and reliability. A few other people also felt that the company did not deliver the advertised speeds, leading to dissatisfaction with the service received.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism, efficiency,... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy... See more

Rated 5 out of 5 stars

Nick arrived on time, and explained every step, even the change of plan of where he was going to put the receiver. I would 100% recommend them to anyone that’s looking for broadband.

Rated 5 out of 5 stars

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.

Rated 5 out of 5 stars

Nik was on time, friendly efficient and honest about the service. He put time and effort into the job to ensure best outcome. He provided clear information in a way which ensured understanding.



Contact info

3.9

Great

TrustScore 4 out of 5

148 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(148)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Nik came to install Regional broadband…

Nik came to install Regional broadband and was very professional as he went about his work ...He explained how it all worked expertly. A pleasure to deal with and here's hoping the Regional broadband team are every bit as courteous and professional as he was. Thanks Nik 👏🏼

January 15, 2025
Unprompted review
Rated 4 out of 5 stars

Great wireless coverage

Nik called to test the coverage for wireless broadband. We were happy with the test so he proceeded with install and had everything working perfectly before he left. We have been very happy with the coverage and would recommend regional broadband.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Regional broadband. - Useless

Please. Help yourself and avoid this crowd at all costs.
If you Have no WiFi. Stay without one. ANYTHING but this crowd.

Stay away. Read their reviews. Decide for yourself.
Pros:
Depending on who you get on to, they could care to help.

Cons:
1. Absolute lack of knowledge
2. You get on to the wrong person and they either hang up in your or they tell you to leave their business for their own faults.
3. They’re not worth the €65 a month you pay. Trust me.
4. They’re are not a broadband service company. They FACILITATE the use of broadband via SIM cards and boosting /piggybacking off other sim providers.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Had a very positive experience with Regional Broadband

Had a very positive experience with Regional Broadband. Customer service was excellent. Had tried two other providers but unfortunately our coverage wasn’t great so tried Regional Broadband and am sorry we didn’t go them as first option. They are a pleasure to deal with and would highly recommend their broadband service.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Professional installation

Nik arrived on time. Knew exactly what he was doing. Was nice and polite and are broadband is way faster than what we had.my son is delighted 😀 my first experience has been good. Fingers crossed it continues

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was easy. Information was very clear about what was possible and the process involved. Nik did the install, he was punctual efficient and informative and made sure I was ok with everything he was doing. Having lived with abysmal Wi-Fi for years I’m delighted with the speed I am now getting. It’s about 80 times faster and for the same price! If you need better internet I would 100% recommend these guys. I had a similar company out to survey previously but they just confused me!

November 19, 2024
Unprompted review
Rated 2 out of 5 stars

Conflicting information and poor installation scheduling

I decided to give this small company a shot in an effort to support more local/ smaller players. Unfortunately, they were also equally terrible with arranging an installation. It took 3 calls and 7 days to learn that in fact fibre installation at my address isn't possible. I was assured when I signed up that fibre installation at my address is possible as the eircode is checked against multiple sources. Obviously turned out to be incorrect and they didn't bother informing me proactively.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient and neat install

Nik the installer was very efficient and neat in his work. Explained well what the best option was and listened customers input.
Very happy with install so far. Better speeds so far then previous broadband supplier

November 21, 2024
Unprompted review

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