We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy... See more
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Nik was brilliant and very professional…
Nik was brilliant and very professional and polite highly recommended him my broadband was running slow but he kept calling trying to get me at home to replace with 5 G equipment and now I can get 100mb Thanks Robert
Nik came to install Regional broadband…
Nik came to install Regional broadband and was very professional as he went about his work ...He explained how it all worked expertly. A pleasure to deal with and here's hoping the Regional broadband team are every bit as courteous and professional as he was. Thanks Nik 👏🏼
Great wireless coverage
Nik called to test the coverage for wireless broadband. We were happy with the test so he proceeded with install and had everything working perfectly before he left. We have been very happy with the coverage and would recommend regional broadband.
The installer was very pleasant and…
The installer was very pleasant and very helpful with understanding what was happening. Very pleased with the service provided so far.
Regional broadband. - Useless
Please. Help yourself and avoid this crowd at all costs.
If you Have no WiFi. Stay without one. ANYTHING but this crowd.
Stay away. Read their reviews. Decide for yourself.
Pros:
Depending on who you get on to, they could care to help.
Cons:
1. Absolute lack of knowledge
2. You get on to the wrong person and they either hang up in your or they tell you to leave their business for their own faults.
3. They’re not worth the €65 a month you pay. Trust me.
4. They’re are not a broadband service company. They FACILITATE the use of broadband via SIM cards and boosting /piggybacking off other sim providers.
Friendly efficient and knowledgeable…
Friendly efficient and knowledgeable installer, Nik did a great job
Had a very positive experience with Regional Broadband
Had a very positive experience with Regional Broadband. Customer service was excellent. Had tried two other providers but unfortunately our coverage wasn’t great so tried Regional Broadband and am sorry we didn’t go them as first option. They are a pleasure to deal with and would highly recommend their broadband service.
Professional installation
Nik arrived on time. Knew exactly what he was doing. Was nice and polite and are broadband is way faster than what we had.my son is delighted 😀 my first experience has been good. Fingers crossed it continues
Nik was very efficient, friendly and helpful
Nik was very friendly and helpful, explained everything very thoroughly and was extremely quick efficient and pleasant thank you!
The engineer arrived on time and…
The engineer arrived on time and explained the installation process at every stage.Professional job with no mess left behind and the equipment is working well,and I'm happy with everything.
The engineer Nik arrived just before…
The engineer Nik arrived just before his due time and was very thorough and explained everything he was doing. He replaced the damaged cable and got everything back up and running again. A lovely man.
From start to finish the process was…
From start to finish the process was easy. Information was very clear about what was possible and the process involved. Nik did the install, he was punctual efficient and informative and made sure I was ok with everything he was doing. Having lived with abysmal Wi-Fi for years I’m delighted with the speed I am now getting. It’s about 80 times faster and for the same price! If you need better internet I would 100% recommend these guys. I had a similar company out to survey previously but they just confused me!
Nik did our installation today
Nik did our installation today, nice man, fast and no mess left behind. Internet is good so far today
Conflicting information and poor installation scheduling
I decided to give this small company a shot in an effort to support more local/ smaller players. Unfortunately, they were also equally terrible with arranging an installation. It took 3 calls and 7 days to learn that in fact fibre installation at my address isn't possible. I was assured when I signed up that fibre installation at my address is possible as the eircode is checked against multiple sources. Obviously turned out to be incorrect and they didn't bother informing me proactively.
Very prompt and efficient
Very prompt and efficient. Nik was very pleasant, thorough and informative.
Nik was really helpful and…
Nik was really helpful and professional. He explained everything clearly. Would have no hesitation in recommending him.
Very efficient and neat install
Nik the installer was very efficient and neat in his work. Explained well what the best option was and listened customers input.
Very happy with install so far. Better speeds so far then previous broadband supplier
Helpful
Hi had nik today to take away some unused products he was very nice and helpful
Regional Broadband are a great rural Ireland option
Regional Broadband are a great rural Ireland option where there is no fibre available. Their support are always helpful and quick if they are issues which in my experience are not that often. Thanks to Nik the engineer who always very efficient.
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