I purchased a mobity scooter and two rising recliner for my wife and myself. The scooter was delivered in 3 working days. Unfortunately the chairs were slightly delayed, but they were delivered in 6... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avoid, no problems getting the Dietz Taima XC rollator @£500+ but if there's a problem with it the customer service stinks. I got it repaired by a local bike mechanic out of my own pocket while it was... See more
Company replied
Needed more information 'upfront' re folded dimensions, I assume most of these have to fit inside a vehicle, the size is on the limit for a small hatchback. But the product itself is good quality, lig... See more
From start to finish ReliMobility have been fantastic. I phoned up a few times needing more information as to the size of the rollators when folded down as we have hubby's mobility scooter in the... See more
Company details
- Mobility Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Supplier
- Wheelchair Store
Written by the company
Leading supplier of high quality Mobility Aids, Independent Living Aids, Disability Aids, Mobility Scooters, Wheelchairs, Riser Recliners, Mobility Scooters, Daily Living Aids and Healthcare Equipment.
Contact info
2 Windham Road, Chilton Industrial Estate, CO10 2XD, Sudbury, United Kingdom
- 0800 112 0074
- customerservices@relimobility.co.uk
- relimobility.co.uk
Very helpful staff quick delivery
Delighted!
The byAcre overland rollator arrived quickly. My sister was easily able to unpackage it for my mum use.
My mum has been delighted! It has given her a real boost to her confidence in her own ability to get about herself on public transport. We were also able to take it on a holiday overseas. She is thrilled with its great appearance (quite a few people have commented upon it) so she has not had to compromise her style!!
Pleased with product and price
Pleased with product and price.
Would have liked if brakes could be locked and not rely on manual squeezing of levers.
Can be uncomfortable on uneven surfaces.
A first rate product
A first rate product, a must aid for those with mobility issues.
This rollator is so very lightweight…
This rollator is so very lightweight that I can easily lift it out of my car, also if access is restricted in shops with clothing racks, I just lift the seat slightly and then I can get through the gap. The one thing I would say though, is that it is not quite as smooth when changing direction with it as my other rollator was, but overall I do prefer this one to my other one as the benefits of it outweighs the cons. It would be very easy if you wanted to take it on holiday with you, even on a flight as it is so lightweight, I can lift it with one hand. Overall a great rollator and I would recommend it.
Amazing!
I have used ReliMobility several times now and they are just amazing! Prices are so reasonable and affordable!
My Nan was looking for another riser recliner and they did not disappoint! She chose the Luxury Dual Motor Riser Recliner, I spoke to John to make sure this would be okay for my Nan. I arranged payment and delivery with him over the phone.
Delivery and set up was very efficient, they were very respectful of my Nan and her home!
I cannot thank you guys enough!
• Superfast ServiceI
• I ordered a rollator yesterday afternoon and it arrived at about 10.00 this morning! I am delighted with the product and the service was second to none. would highly recommend. Thank you
Folding walking sticks
Bought 2 folding walking sticks - a real bargain; spoilt however by stupid labels which are nigh impossible to get off.
Hard to see why the labels are necessary as sticks come in plastic bags with large card board labels.
I have recently used Relimobility twice…
I have recently used Relimobility twice to order wheelchairs and cushions and was very impressed with the service and the way my call was handled.
My request was dealt with very quickly and was very happy how quickly the products are delivered. Very happy with the quality of products aiso.
Would definitely recommend Relimobility to friends and family.
Excellent
Excellent customer service from John and his mum. A company that does what it says but slso goes above and beyond. We've only recently discovered Relimobility but if you have any mobility concerns would definitely recommend.
Does what it says on the label
Does what it says on the label, excellent shoe horn strong & well made, makes my life so much easier, not a strain on my back as before, sciatica sufferer. Excellent order & delivery process.
Repair under Guarantee.
I had a problem with a part becoming loose and then
falling off. Fortunately it was only near the seat and wasn't crucial to the safety issue.
I rang RM to explain the problem. Their customer service people namely John and Karen were most helpful and said they would look into it, After several emails and an explanation they told me what could be done. Several days later they contacted me to inform me that they had ordered a new part.
As it just need two screws in to be put in holes already made in the frame my handyman would do this when I receive the new part from the manufacturer.
Instead of a hassle this was dealt with in an efficient and pleasant manner by John and Karen and in my opinion they are both a credit to this company.
Rollz Motion 2 Rollator
My wife is delighted with RollzMotion 2 rollator that she ordered. It has made a trip to the shops or a walk so much easier for her as she can walk with it, have a sit down when she needs a rest or even quickly convert it into a wheelchair so that I can push her. Well worth the money.
Excellent Service
not as far as i am concerned the service was excellent also deliver and help from the driver was very very good
Amazing communication.
The website was extremely easy to navigate but unfortunately the product that I chose proved problematic to source. Relimobility contacted me immediately to explain the options available and continued to keep me informed by email and despatched the product as soon as possible. The staff have gone above and beyond throughout. I am a very satisfied customer.
Absolutely disgusting attitude from the…
Absolutely disgusting attitude from the company. Wrong parcel was delivered and I was desperate for my item so was slightly annoyed and he had the cheek to say less of the attitude to me because I was complaining. I definitely didn't have an attitude just a right to complain. I Definitely will never use again and definitely wouldn't recommend them to anyone.
Excellent customer service
Excellent customer service from this company with near immediate responses to queries and sorting out the courier promptly. An excellent company to buy from - I'm confident if I ever need them in the future they'll be there.
Great service
I ordered online a wheeled bag for my folding wheelchair which arrived this week after a short delay. I was kept fully informed, offered a refund which I declined as I was happy to wait. The bag is ideal and easy to store and to transport my wheelchair. Great service. Thank you.
Very helpful and patient customer services
Very patient in helping me decide what to buy, answering emails and phoning me to discuss purchase. Unfortunately I was unable to wait for the pre-ordered rollator as my existing one broke and, as they did not have the alternative I selected in stock, they provided an immediate refund enabling me to buy elsewhere. They also have very competitive pricing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








