I ordered the "Tall" Nitro Rollator and it is a superb piece of equipment. It is light and very easy to fold and unfold which is a huge advantage for storage. The big wheels at the front make it easy... See more
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Avoid, no problems getting the Dietz Taima XC rollator @£500+ but if there's a problem with it the customer service stinks. I got it repaired by a local bike mechanic out of my own pocket while it was... See more
Company replied
From start to finish ReliMobility have been fantastic. I phoned up a few times needing more information as to the size of the rollators when folded down as we have hubby's mobility scooter in the... See more
The byAcre overland rollator arrived quickly. My sister was easily able to unpackage it for my mum use. My mum has been delighted! It has given her a real boost to her confidence in her own ability... See more
Company details
- Mobility Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Supplier
- Wheelchair Store
Written by the company
Leading supplier of high quality Mobility Aids, Independent Living Aids, Disability Aids, Mobility Scooters, Wheelchairs, Riser Recliners, Mobility Scooters, Daily Living Aids and Healthcare Equipment.
Contact info
2 Windham Road, Chilton Industrial Estate, CO10 2XD, Sudbury, United Kingdom
- 0800 112 0074
- customerservices@relimobility.co.uk
- relimobility.co.uk
Really impressed with ReliMobility
Really impressed with ReliMobility ! Hence the 5 stars .
The customer care and the advice i recieved with my purchase was fantastic. The service team really helped me choose the right product for my needs .
The product arrived fast and was of very good quality!
Highly recommend .
Good product
Good product. Service and delivery arrangements were just what you would want.
Bath Lift
I bought a bath lift for my dad. The service was outstanding, it arrive within a matter of days. The product is amazing it does exactly what I bought it for.
I highly recommend this company and will be purchasing any future items from here when needed.
Poor communication- Avoid !!!
Ordered a scooter via EBAY and they had confirmed it had been dispatched. No further communication, when we queried where the product was they said it had been lost- they made no attempt to contact us and had a “couldn’t be bothered attitude’ - no doubt they will respond to this and say we were absusive, for the record we weren’t we just told them we would leave a poor review, which of course they didn’t like. They did refund monies immediately, but communication was extremely poor. Have now purchased the product we originally ordered from a reputable company with excellent communication. I wouldn’t touch this company with a barge pole- they held onto a large sum of money and made no effort to let us know there were issues.

Reply from ReliMobility
We needed a new wheelchair to replace old broken one before going on holiday.
I Paid the extra money for 'next working day' delivery. Two days later, nothing. made contact with Relimobility, telling me the wheelchair would be with me the next day. Next day came, still no delivery. Made contact again, was told it would be with me five days later at the earliest. Made no apologies or attempts to solve the problem. just offered me a refund, which I have yet to receive.
DO NOT BUY FROM THIS COMPANY. The amateurish looking website should be a clue that they are a cowboy outfit, and have no understanding of the sensitivity that physical disability should be treated with.

Reply from ReliMobility
Excellent service
This was my first purchase from ReliMobility, but it definitely won’t be my last.
The website was clear and easy to navigate.
The range of products was extensive and prices were competitive.
I was looking for a bed fleece and they had exactly what I wanted.
The ordering process was easy and I was kept informed throughout of the items delivery.
The service I received was excellent
NO GOODS NO REPLY NO REFUND
Placed an online order, no goods to date. Emailed, no reply to date, NO REFUND TO DATE

Reply from ReliMobility
I ordered my 81 year old mum the Nitro…
I ordered my 81 year old mum the Nitro rollator by Drive in May this year. She didn't really want a mobility walker but since it arrived she has been going for walks in the park and out to the shops; stopping to talk to friends and neighbours on the way, which gives her a great sense of freedom. The design of this rollator is fantastic and worth every penny for the extra cost over other makes and models. The seat and backrest is a superb design and my mum can sit and have a rest when necessary and it's so comfortable. The attached shopping basket is very spacious and has a zip for extra security. Overall she is extremely happy with her rollator, and I'm so glad I ordered it for her. The service from Relimobility was excellent.
This is an extremely nice case.
This is an extremely nice case. Different to most of the cases you can get. A real designer pattern. Fantastic Fast, Reliable Service. Superb, Keep Up the Good Work. Yes l can definitely recommend. 5*****’s.
This is the third mobility aid I have…
This is the third mobility aid I have purchased from ReliMobility and with each item the transaction was fast,flawless and without any problems at all.The purchases were a "Manual wheelchair",Mobility Scooter and this time a rise and recline chair.The transport charges were I think amazingly reasonable considering they were being delivered to the Isle of Man,and arrived on a small pallet safely and in a very quick time frame.Would have no hesitation in recommending.Last but not least the prices were the best I could find for each item.
Excellent service went through…
Excellent service went through everything
All round an excellent buyers experience
Cannot fault the service, value or product
Great service
Quality products at good price.
I purchased a soft cousin its great quality product..
Very good service
Excellent customer service team
Excellent customer service team, so helpful!
Don’t buy from these jokers walk away
I bought a mobility scooter which stopped working after a month left stranded in a park for 2 hrs which is bad enough but when ringing up to inform them of my now defunct scooter ....no apology no eagerness to help solve the problem just condescending tone customer service more like customer indifference ....don’t buy from this company choose someone else ....UPDATE ....it took them more than six months to reply to this review with downright lies and inaccuracies. I repeat to anyone reading this review walk away from this company which is run by absolute jokers.

Reply from ReliMobility
ReliMobility’s service was exemplary
ReliMobility’s service was exemplary: personal and well-informed. And the price was good! Goods arrived in perfect condition within the week - even though I live in the Orkney Islands.
Service was excellent very satisfied
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