While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered the "Tall" Nitro Rollator and it is a superb piece of equipment. It is light and very easy to fold and unfold which is a huge advantage for storage. The big wheels at the front make it easy... See more

Rated 1 out of 5 stars

Avoid, no problems getting the Dietz Taima XC rollator @£500+ but if there's a problem with it the customer service stinks. I got it repaired by a local bike mechanic out of my own pocket while it was... See more

Company replied

Rated 5 out of 5 stars

From start to finish ReliMobility have been fantastic. I phoned up a few times needing more information as to the size of the rollators when folded down as we have hubby's mobility scooter in the... See more

Rated 5 out of 5 stars

The byAcre overland rollator arrived quickly. My sister was easily able to unpackage it for my mum use. My mum has been delighted! It has given her a real boost to her confidence in her own ability... See more

Company details

  1. Mobility Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Medical Equipment Supplier
  4. Wheelchair Store

Written by the company

Leading supplier of high quality Mobility Aids, Independent Living Aids, Disability Aids, Mobility Scooters, Wheelchairs, Riser Recliners, Mobility Scooters, Daily Living Aids and Healthcare Equipment.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

438 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Very helpful member of staff I placed my order over the phone with. My rollator arrived within a few days and I’m very impressed with it. Highly recommend using this company

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

I wonderful company to deal with!!

I wonderful company to deal with!!
The most reasonably priced with excellent delivery times.
I was subsequently lent a commode after ordering with the company and called to see if the order could be cancelled.
Amazing customer service, John made the effort and took the time to locate the order and re direct back to the store with no charge.
Will definitely be using this company again.
Thank you

April 14, 2020
Unprompted review
Rated 3 out of 5 stars

Profiteering at the expense of the elderly.

I think when you compare the price of the leg elevators to the cost of an entire chair there is some profiteering going on at the expense of old and disabled people.
I suppose I should just consider myself lucky that I should be able to get them at all.
I do appreciate that your price was the best so my comments apply even more to other suppliers.

April 4, 2020
Unprompted review
ReliMobility logo

Reply from ReliMobility

Thank you for your review.

These elevated leg rests were supplied to you at as close as possible to cost price. Once you include the cost of us obtaining the product itself from the manufacturer, the postage and packaging costs.

Therefore to make a statement that we are profiteering is extremely misleading and wholly incorrect.

We provide our customers with exceptional value for money when you factor in everything from our customer service, product quality, speed of delivery and after sales support.

I will note your review does state, the price you paid at your time of purchase was the best you could find in the market?

We are glad you have found the items of use and thank you for your custom.

Kind Regards

ReliMobility Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look