Remofirst Reviews 

100
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Remofirst have been excellent in dealing with our team members across several countries. Muhammad in particular has been unbelievably helpful working through complex pay needs throughout the team. T... See more

Rated 5 out of 5 stars

Great experience so far! Onboarding was smooth, with a small hiccup quicky resolved my emailing my contact person. The online portal is well made and has everything that you need. Only small complaint... See more

Rated 5 out of 5 stars

The Remofirst portal is really accessible and useful. I can do several requests or tasks from there with relative ease. One time I had an issue with my sick leave count. Looks like it was a glitch. I... See more

Rated 2 out of 5 stars

Errors in payroll with totally wrong tax, and they haven't fixed it despite assurances it's done. Their online chat support is available 24 hours a day, but every time you try, it's offline. No respon... See more

Company details

  1. Payroll Service

Written by the company

Employer of record & compliance for your remote team. All-in-platform to hire foreign employees from anywhere with one click. Best pricing. Same-day onboarding. Available in 180+ countries.


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4.2

Great

TrustScore 4 out of 5

100 reviews

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4.2

All reviews

(100)

75 reviews in the last 12 months

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Rated 4 out of 5 stars

Smooth onboarding and reliable EOR experience

I joined my company through Remofirst a few months ago and was initially skeptical about how the EOR model would work for remote employment. It has turned out to be a great experience.
Onboarding was seamless, communication was clear from day one, and the POCs and support team are always responsive. Leaves and policies are strictly compliant with local labor laws. The only minor drawback is that region-specific queries can occasionally take a little longer to resolve due to coordination between local and international teams. Overall, a dependable and hassle-free service for remote workers.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy Partner

I'm having a very positive experience working with Remofirst. The cooperation has been clear, organized, and trustworthy from the beginning.
Their team is always supportive and ready to help whenever any situation or question comes up. I especially appreciate how open they are in providing information about local regulations and making sure that both employees and contractors are properly aligned, informed, and supported.
Overall, I have no negative feedback to share. The partnership has been smooth, reliable, and professional, and I’m genuinely happy with the cooperation.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great employee portal and quick support resolution.

The Remofirst portal is really accessible and useful. I can do several requests or tasks from there with relative ease. One time I had an issue with my sick leave count. Looks like it was a glitch. I reported it to their support team because timesheet submission was nearing the deadline. They took action within 24 hours and got it resolved.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience so far but weirdly unpredictable payment schedule

Great experience so far! Onboarding was smooth, with a small hiccup quicky resolved my emailing my contact person. The online portal is well made and has everything that you need. Only small complaint is that, while salary payments have been timely so far, the timing has been a bit erratic: sometimes I've received them very early like the 26th, sometimes on the 31st, sometimes somewhere in between. In previous jobs I've always received payment on the same date unless it fell on a bank holiday or weekend, but I could always predict when I was getting paid.

August 19, 2026
Unprompted review
Rated 2 out of 5 stars

Errors in payroll with totally wrong…

Errors in payroll with totally wrong tax, and they haven't fixed it despite assurances it's done. Their online chat support is available 24 hours a day, but every time you try, it's offline. No response from customer service for days either.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless onboarding and excellent support for contractors in Colombia

I work with RemoFirst as a contractor in Colombia, and they have made the entire process seamless. I recently contacted their chat support to clarify details about my employment contract, and the agent was incredibly fast, professional, and helpful.
They handle all the heavy lifting regarding legal compliance and administration, which gives me total peace of mind. I don't have to worry about paperwork or local regulations; I can just focus on my work. A truly worry-free experience for remote professionals

July 29, 2026
Unprompted review
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Reply from Remofirst

Thanks for sharing your review with us. We are happy the support came through quickly and that compliance and admin felt less like a burden - that's exactly what we're here for!

Best,
Laura from RemoFirst

Rated 5 out of 5 stars

Immediate Support and Easy Use

I like that RemoFirst is very easy to use. The support they provide is excellent because they are very attentive and respond as soon as they see an email. The payment receipts are very detailed, which I also like. Additionally, I can track the payments from the app, arriving directly to the email and the page to view and download. If I have any questions or problems, I can write to support, and they help me immediately, as they are available 24/7, which adds a lot of value for me. The only downside is that they don't have timesheets integrated, but not a big deal.

July 20, 2026
Unprompted review
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Reply from Remofirst

Hi Michael,
Thank you for sharing your feedback. We love to hear that payment tracking and 24/7 support have been working well for you.

Best,
Laura from RemoFirst

Rated 5 out of 5 stars

Onboarding

Ease of use, website is clear and it's easy to upload files. Remofirst shows all requests, payments and documents in one spot. It's easy to see and gather information.

July 15, 2026
Unprompted review
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Reply from Remofirst

Hi Brooke,
Thank you very much for leaving us a review, we are thrilled to read that you are having a positive experience with us.

Best,
Laura from RemoFirst

Rated 5 out of 5 stars

Everything was done in a timely manner…

Everything was done in a timely manner and they were extremely kind

July 1, 2026
Unprompted review
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Reply from Remofirst

Hi Yani,
Really glad everything ran on time and that the team made the experience a pleasant one. Thanks for sharing!

Best,
Laura from RemoFirst

Rated 5 out of 5 stars

Perfect experience with RemoFirst

Perfect experience with RemoFirst, the rep assigned to me was informative and responsive, and the information I received was complete. Absolute recommendation.

June 10, 2026
Unprompted review
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Reply from Remofirst

Hi Dejan,
We are thrilled to read this and really glad the support team came through for you.

Best,
Laura from RemoFirst

Rated 5 out of 5 stars

Human first :)

As a user I like how the system allowed me to process the documents, addressed my questions, some of which weren't as trivial as one might think.
In the era of AI-support, talking to real people was a great releif.

June 24, 2026
Unprompted review
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Reply from Remofirst

Hi Igor,
We are always human-first, and we are happy to read that this made a difference for you.

Best,
Laura from RemoFirst

Rated 1 out of 5 stars

Extremely disappointing experience

We engaged RemoFirst as our Employer of Record in Spain for one primary purpose: to ensure a smooth employment setup and support my husband's application under the Beckham Law regime.
Unfortunately, our experience has been extremely disappointing.
The initial employment contract contained an incorrect Social Security registration date ("alta en la Seguridad Social"), which is a critical detail for a Beckham Law application. After clearly requesting that the date be corrected and that my husband's Social Security number be added to the contract, the revised version still contained the incorrect date in the main body, was sent unsigned, and left the Social Security number field blank and highlighted. These were issues that had already been specifically identified and communicated.
In addition, my husband's first salary payment was unexpectedly taken from our deposit rather than being processed through the normal payment mechanism. We were then required to replenish the deposit the following month. This should never have happened without clear communication and approval.
The overall experience has been characterised by repeated administrative errors, lack of attention to detail, and the need for us to continually identify and chase corrections ourselves. When dealing with international employment, payroll, immigration, and tax matters, accuracy is essential. Unfortunately, that has not been our experience.
Equally concerning has been the lack of communication from the team throughout this process. On numerous occasions, we have received little to no response to our enquiries. Updates have generally only been provided after we have repeatedly followed up and chased for answers. In some cases, meaningful responses were only forthcoming after we indicated that I would be forced to escalate the matter or take further action.
As a client, we should not have to spend our time constantly monitoring work, identifying errors, repeatedly requesting updates, and chasing responses. The amount of time we have wasted managing issues that should have been handled correctly by RemoFirst has been significant and entirely unacceptable.
I hope RemoFirst improves its internal quality control processes, as the level of service we received fell well below expectations.

June 7, 2026
Unprompted review
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Reply from Remofirst

Hi Maria,

Thank you for bringing this to our attention. I understand this situation has been frustrating.

I would like to clarify that our Lifecycle Management team has been actively working on your request and has been providing updates through the existing email thread.

As this matter relates to specific employment documentation, we will continue to work with you directly through the ongoing private communication channel and share any further updates there.

Thank you for your patience and understanding.

Best regards,

Rated 5 out of 5 stars

Working with RemoFirst has been great

Working with RemoFirst has been great - we've had a ton of questions and I've been anxious about the entire process as it's all been new. Dario, from our first chat, was incredibly patient and knowledgeable in working with us. Really grateful to have them as a partner in helping us expand outside of the US. Thanks Dario, Diana, and the RemoFirst team! Looking forward to continuing the partnership.

June 5, 2026
Unprompted review
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Reply from Remofirst

Hi MP,
Thanks for sharing this! Expanding outside the US for the first time comes with a lot of unknowns, so I'm really glad Dario and Diana made the process feel manageable. I'll make sure they both see your kind words.
Looking forward to supporting you as you continue to grow.

Best,
Laura from RemoFirst

Rated 5 out of 5 stars

Amazing company!

very good company, helped me get hired. very smooth process!!! I really recommend it. they helped me clear all my doubts and keep me very accompanied during every stage of the process. even after getting hired

May 19, 2026
Unprompted review
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Reply from Remofirst

Hi Sara,
Thanks for sharing your feedback, I'm glad to read that the process was smooth and that you felt supported every step of the way. Wishing you all the best in your new role!

Best,
Laura from RemoFirst

Rated 4 out of 5 stars

RemoFirst

What do you like best about RemoFirst?
I like that RemoFirst allows me to work for my previous company from abroad, specifically from my Country of Origin, which helps me stay close to my family while continuing my work. It's easy to use with no cons I can think of. The initial setup was very easy on my side; I just had to review some documents and provide a few myself for them to review. I'm happy with the convenience it provides, and in some countries, there are incentives on salary taxes for workers moving there, which could be an additional reason to use RemoFirst.

What do you dislike about RemoFirst?
Since RemoFirst is the EOR, when it comes to signing and agreeing on contracts, it needs approvals and signing on multiple ends, which can take some time, but within reason in my case.

What problems is RemoFirst solving and how is that benefiting you?
RemoFirst allows me to work for my company from my Country of Origin, keeping me close to family. It's easy to use with no cons. In some countries, there are salary tax incentives for workers using RemoFirst.

May 15, 2026
Unprompted review
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Reply from Remofirst

Hi Alfredo,
I appreciate you taking the time to share your feedback. It's genuinely great to hear that RemoFirst has helped you to work from home and stay close to your family. That's exactly what we want to enable!

Noted on the multi-party contract signing flow too; we know it adds steps and we're always looking at ways to make that smoother.

Best,
Laura from RemoFirst

Rated 5 out of 5 stars

Great support services and communication.

Remofirst have a great, polite and efficient customer support with comprehensive explanation and follow-ups. They make sure that everything is explained correctly. An enquiry becomes like a personal for them and they immediately follow up.

April 30, 2026
Unprompted review
Remofirst logo

Reply from Remofirst

Hi Antoine,
Thanks for sharing your feedback. Giving quick, human support is at the core of what we do, and I'm glad to hear it made a difference for you.

Best,
Laura from RemoFirst

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