Remofirst Reviews 

I like how easy RemoFirst is to navigate, which makes submitting personal documents and expenses a breeze. The dashboard is also fantastic as it gives me an overview of my income, provides easy access to manage expenses and submit time-off requests, and offers clear visibility of my status with quick access to necessary tools. The initial setup was very easy, which is always a plus.

I had a positive experience with the Remofirst platform. The website is well-designed and easy to navigate, and maintaining my profile was straightforward. I also appreciated the clear and timely communication from the team, who ensured that the overall process was transparent and understandable. They addressed my questions, assisted with more complex matters, and maintained a professional and attentive approach.

The support and price difference between RemoFirst while keeping the same quality has made a huge difference for us for international hiring.

I’ve been using and I’m genuinely impressed. I really like the minimalist design — clean, modern, and free of unnecessary clutter. The interface is intuitive, making it easy to navigate and find everything I need without any confusion.

I also appreciate the strong privacy settings, which is an important factor for me. Overall, my experience has been very positive. The service feels reliable, well-designed, and user-friendly.

Highly recommended!

Great team. Super easy to work with, clear communication, and genuinely good problem-solvers. They’ve always handled things quickly and professionally and I’ve had a consistently solid experience with them.

RemoFirst always crushes it. Great team, great experience, and they're on point with keeping up with where the world is headed. They've saved me countless headaches when it comes to the rabbithole of global staffing...

I’ve had 9 employees hired with RemoFirst in Europe for 2 years and they have been amazing to work with. Our CSM has always been incredibly helpful, and any time problems have come up they are immediately addressed to our satisfaction. I worked with another EOR previously that I cannot say the same about, and highly recommend RemoFirst for anyone hiring globally. I’m glad we partnered with them so I can focus on my day to day work.

Remofirst genuinely saved us in a tricky situation. We were up against a tight deadline and were close to losing a great candidate, but they pulled everything together quickly and got us exactly what we needed in time. They were easy to deal with, knew what they were doing, and kept things moving without any drama. I shall be recommending them to anyone looking for an EOR provider!

Payroll is inefficient. They don't care about customers (hired people). They request payments from the company and retain them for a month or more, directly impacting the employee's cash flow.
Their platform have several database management issues, not allowing editions. Also, it doesn't involve the correct people and you need to push payments with all the stakeholders to make it work. This is a terrible EoR option. After a year and a half of having no option than working with them, I strongly suggest not to choose them.

Platform not accessible, time over time, having to upload documents again and again, they keep sending me emails without solving anything.

Strong platform for employees, not so much for contractors.

There isn't a way to front load payments, and the auto-generated payments in the platform aren't dependent on the contractors' actual hours - plus, the system generates duplicate payment requests. This means you have to be laser focused on making sure payments are correct before going through the process of invoicing yourself - and there's no direct bank integration, so you can expect delays between when you use your bank to pay the invoice and the time it shows up in your system. In other words, there's no way to ensure that your contractors are paid accurately and on time.

Constantly contacting me through phone on my off hours. One thing is email. Contacting through phone on odd hours - just plainly disrespectful.

Muhammad is accommodating and have been helpful with my requests and questions in a timely manner.

The worst SaaS company I've ever had to deal with. They keep messing up our payroll, paying out incorrect salaries, and invoicing us for incorrect amounts. It's astonishing how little they care about doing a good job.

Untransparent pricing, unhelpful support, non-functional service

As others have mentioned, the pricing is very untransparent - I picked Remofirst due to their attractive price of 199€ per month after comparing multiple services; which actually turned out to be 400€ per month once the invoices started coming.

I still kept using them out of lazyness once I was onboarded, as for me the need of an Employer of Record service was a pure convenience factor to reduce my own paperwork.

A few months later I applied for parental leave through their online portal, and the portal signalled that everything was OK - but in reality it took two months of e-mails back and forth and denouncing several invalid invoices before my parental leave actually was activated; which also means that as a new parent I went without pay for a significant amount of time.

Throughout the parental leave there were multiple issues with the invoicing, where for each new person from the support or finance team reaching out the standard cycle became:

1) Rude/threatening emails
2) Unhelpful answers after being informed about local laws and practices
3) Apologizes/attempt to smooth over once they had checked with the local team and realised they were wrong

All in all, what was supposed to be a convenience turned out to be an additional source of stress and annoyance - and I am going to back to just being self-employed instead of using an Employer of Record.

We appreciate the flexibility and clarity Remofirst offers. A few delays here and there with local paperwork, but overall a dependable solution. Their hands-on support makes a big difference.

The customer service is great! The team is very knowledgeable and goes out of their way to support any questions we have. The onboarding process was very smooth, and we knew every step since they communicated it from the beginning. Overall, we are very, very happy with RemoFirst since they helped us achieve our international hiring plans at much lower costs.

Working with RemoFirst is simple, easy and effective for my global team. The support offered is personable and allows me to get an answer quickly on anything that is needed. We have team members in a handful of different countries through RemoFirst, and the ability to manage payroll for all of them is super convenient. Highly recommend!

Our experience with Remofirst was deeply disappointing and raised serious concerns about their professionalism and internal coordination.

The onboarding process was sluggish and inefficient, but the real problems began after we signed the contract. At that point, customer support became virtually unreachable, and accountability was lacking.

The most serious issue occurred during an offboarding: Remofirst instructed us to pay several thousand USD in severance for an employee who was still within their probation period. After consulting with our legal counsel, we learned that no severance was legally required. Remofirst had simply failed to verify the employee’s probationary status. Even more troubling, after their customer support acknowledged the error and confirmed we were not liable for severance, their Finance team contacted us days later, demanding payment anyway.

The entire process was chaotic and uncoordinated. If your organization values compliance, responsiveness, and professional expertise, we strongly recommend investing in a more experienced employer of record.