Remofirst Reviews 

100
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Remofirst have been excellent in dealing with our team members across several countries. Muhammad in particular has been unbelievably helpful working through complex pay needs throughout the team. T... See more

Rated 5 out of 5 stars

Great experience so far! Onboarding was smooth, with a small hiccup quicky resolved my emailing my contact person. The online portal is well made and has everything that you need. Only small complaint... See more

Rated 5 out of 5 stars

The Remofirst portal is really accessible and useful. I can do several requests or tasks from there with relative ease. One time I had an issue with my sick leave count. Looks like it was a glitch. I... See more

Rated 2 out of 5 stars

Errors in payroll with totally wrong tax, and they haven't fixed it despite assurances it's done. Their online chat support is available 24 hours a day, but every time you try, it's offline. No respon... See more

Company details

  1. Payroll Service

Written by the company

Employer of record & compliance for your remote team. All-in-platform to hire foreign employees from anywhere with one click. Best pricing. Same-day onboarding. Available in 180+ countries.


Contact info

4.2

Great

TrustScore 4 out of 5

100 reviews

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4.2

All reviews

(100)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer support and communication!

I am employed through Remofirst and have had a great experience so far. Everything runs completely smoothly for me, and I always receive my payments and payslips right on time without any issues!
On top of that, their customer support team is excellent. I recently reached out with questions about my contract and needed some tax documents prepared. They responded incredibly fast and kept me updated every step of the way until it was sorted. Really happy with the transparency, speed, and reliability!

May 16, 2026
Unprompted review
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Reply from Remofirst

Hi Maripaz,
Thanks for sharing your thoughts. I'm really glad payments and payslips have been running on time and that the team came through quickly on your contract and tax documents.

Happy to have you with us!
Best,
Laura from RemoFirst

Rated 5 out of 5 stars

"Timely and Reliable Coordination for Employment

I like that RemoFirst was on time, always reacted to my emails, and answered all my questions. They solved an unpleasant situation for me when I was waiting for my contract. The initial setup was very easy, simple, and straightforward.
I would appreciate if after signing the contract of employment, they would send info to me when they applied my documents to country health and tax authorities.

April 22, 2026
Unprompted review
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Reply from Remofirst

Hi Barbara,
Thanks for sharing your feedback. I'm glad the setup was straightforward and that the team was responsive when you needed support during the contract process.

I'll make sure to share your communication feedback to the right team.

Best,
Laura from RemoFirst

Rated 5 out of 5 stars

Excellent Remote Employment Support and Seamless Experience

RemoFirst has made the entire remote employment process smooth and stress-free. Their platform is easy to use, and their team is always responsive, professional, and helpful whenever I have questions or need support.
Payroll and onboarding have been handled efficiently, and communication has always been clear and reliable. It’s reassuring to work with a company that genuinely supports remote employees and makes international employment simple and seamless.
Highly recommend RemoFirst for anyone looking for a trustworthy and efficient global employment platform.

May 4, 2026
Unprompted review
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Reply from Remofirst

Hi Karen,
Thanks for sharing this, I'm glad payroll and onboarding were smooth and reliable. Making international employment simple and stress-free is exactly what we're here for!

Best,
Laura from RemoFirst

Rated 4 out of 5 stars

Efficient Global Hiring with User-Friendly Support

I'm in Germany and my employer doesn't have a legal entity here, so they hired me through RemoFirst.

I like the fast client support and the user-friendly portal that makes it easy to access payslips and raise reimbursement and leave requests. I also appreciate the wide global coverage.

It would be great to add the functionality to request and receive any documents through the portal, rather than email. Also, the current date when changes to apply for the current month's payroll is set is too early.

May 15, 2026
Unprompted review
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Reply from Remofirst

Hi Yuri,
Thanks for sharing your feedback, I'm glad we are making payslips, reimbursement and leave requests easy to manage from Germany.

Both points on document requests through the portal and the payroll change cutoff date are useful feedback, and I'll make sure they reach the right team.

Best,
Laura from RemoFirst

Rated 1 out of 5 stars

Payment Submitted and Not Sent

Payment was made in their system to pay contractor. Yet it has not gone through in several days. No one knows where it is. Know one is really helping. I get sent around to different people without information on how to get this individual paid.
I would never recommend this company. Do NOT agree to use them, pay a higher price for something that actually works.

May 1, 2026
Unprompted review
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Reply from Remofirst

Hi Brandon,
I'm sorry to read this, a payment that's been submitted but hasn't reached your contractor in several days is not acceptable. I understand the position that puts you in.

Please reach out to me directly at laura@remofirst.com and I'll make sure this gets escalated and resolved as a priority.

Best,
Laura from RemoFirst

Rated 1 out of 5 stars

We use Remote First for payroll…

We use Remote First for payroll processing. Unfortunately, their support is extremely poor: responses are delayed, inaccurate, and commitments are often not kept.

I definitely cannot recommend this company.

May 7, 2026
Unprompted review
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Reply from Remofirst

Hi,
Thank you for taking the time to share your feedback. All of these are serious concerns and not the standard we hold ourselves to. I'd like to understand what happened and make sure it's properly addressed. Please reach out to me directly at laura@remofirst.com.

Best,
Laura from RemoFirst

Rated 1 out of 5 stars

Payments stay as in progress for days

Payments stay as in progress for days. 24/5 or 24/7 support as they claim is not real. Webchat is constantly offline. Support tickets are not responded to. Makes you look incredibly incompetent with contractors and employees alike.

May 1, 2026
Unprompted review
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Reply from Remofirst

Hi Alysha,
I'm sorry to read this. Delayed payments and unresponsive support are serious, and I understand how damaging that is when your contractors and employees are waiting.

This isn't the experience we want anyone to have. Please reach out to me directly at laura@remofirst.com so I can look into what happened and make sure it gets resolved properly.

Best,
Laura from RemoFirst

Rated 1 out of 5 stars

Not very responsive with payroll…

Not very responsive with payroll concerns, already bumped my emails too many times about paycheck saying "in progress" for days but to no avail. Not recommended. Timelines are not realistic, no live support, processing is very slow

April 4, 2026
Unprompted review
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Reply from Remofirst

Hi Faye,
I'm sorry to read this. Repeated follow-ups on a paycheck stuck in progress with no clear resolution is not acceptable, and I understand how frustrating that is.

Please reach out to me directly at laura@remofirst.com so I can look into this and make sure it gets properly resolved.

Best,
Laura from RemoFirst

Rated 2 out of 5 stars

Onboarding was slow and Missed taxes

Onboarding was slow, no communication between the end EOR, which is not REMO. Lastly, and most importantly, they did not charge taxes correctly on a benefit. After the employee was terminated they came back to us for additional back taxes. The entire purposes of me using REMO was for tax compliance in a jurisdiction that I was unfamiliar with. They missed the mark

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

User friendly and great customer service

It's the first time I used this site and it's quite easy to use, and the customer service agent helped me super fast and in a really friendly way (I needed to change the withdraw method and had no idea how, they guided me thru the process all the way)
So far, so great!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

RemoFirst was Super Smooth

My employer from UK legally employed me in Finland via RemoFirst and it becomes my legal employer hence I have zero issue with Finnish Immigration System since all terms were accordance to Finnish Labour Laws. During onboarding I asked for couple of changes on the contract and there was full cooperation and the customer support chat was extremely fast and helpful. One of the best customer support I have seen in years.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Remofirst supported us to built and…

Remofirst supported us to built and expand our team in several countries across Asia, it saved us a lot of funds and increased our productivity. Our employees are very happy with the local support they receive! Especially, we appreciate the flexibility to find the most suitable health insurance!

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience working…

We had a fantastic experience working with the RemoFirst team. Expanding into the UK, US, and Spain initially felt complex, but they made the entire process seamless and fully compliant in each country. From contract setup and onboarding to ongoing payroll and support, everything was handled efficiently and professionally. The team was responsive, knowledgeable, and proactive throughout. Highly recommend RemoFirst to any company looking to scale internationally without the usual operational headaches.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Scaling across multiple countries is…

Scaling across multiple countries is never simple, but RemoFirst made it feel easy. We hired in France, Poland, and the Netherlands, and the entire process was structured, transparent, and fast. The team guided us through local compliance, contracts, and onboarding without any delays or surprises. What stood out most was their proactive communication and deep understanding of each market. A reliable partner for any company serious about international growth.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great EOR

Our company employs via Remofirst in 4 countries and so far the service has been great. Very fast onboarding and reasonable pricing. Planning to hire more people and kuddos to our CS manager.

January 8, 2026
Unprompted review
Rated 4 out of 5 stars

I find RemoFirst pretty much very helpful

I find RemoFirst pretty much straightforward, especially when it comes to the government documents they requested and the contracts. It's important here in the Philippines because of the government benefits. The contract aspect is clear, outlining what you’re getting into, the benefits, and policies. Once everything is set up, I'm good to go.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Professional Support and Timely Payments

I have been using RemoFirst as an employee hired through an Employer of Record for the past two months. My payments have been processed on time, and the onboarding procedure was efficient. Communication with the onboarding manager was prompt and clear, providing precise guidance on the next steps. The RemoFirst web application also offers a user‑friendly interface.

One area that could be improved is the availability of an initial point of contact for individuals interested in being employed through an EOR but who have questions regarding specific countries. In my case, I had to schedule a meeting as a prospective employer and clarify in the description that I was reaching out as a potential future employee. Only then was I redirected to the appropriate department.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

They went silent and ignored my urgent requests

Thinking about cancelling and choosing someone else!

My payments have been delayed for over 4 weeks now because Remofirst failed to process the invoices correctly...not once, but twice. It’s incredibly frustrating because the errors were simple things like misspelling my name and bank details. As a business owner and interpreter myself, I know that getting these details right is the 'one job' a payroll service has. It's truly not rocket science!

If you rely on a regular income flow, you need to trust the middleman. Unfortunately, Remofirst has proven to be unreliable. They blamed my bank at first, but after doing my own research and consultation, it was clear the rejection happened because of their mistakes on the paperwork. It’s disappointing to work for a reliable company only to have the payment flow ruined by an unprofessional platform. It's also not my responsibility needing to chase them time after time without proper replies? (they went silent for days)

January 1, 2026
Unprompted review
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Reply from Remofirst

Hi Evelyn,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating payment delays can be, especially when reliability and timely income are essential.

Global payroll can involve multiple verification steps, and our goal is always to ensure accuracy and clear communication while proactively setting expectations around requirements and timelines. We take feedback like yours seriously.

If you’re open to it, we’d welcome the opportunity to better understand your situation and provide support. Please feel free to reach out to our team at support@remofirst.com so we can assist you promptly.

Thank you again for sharing your perspective.

Customer Success Team @ RemoFirst

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